Skip to content

Free, independent software advice for Indian businesses

App Advisor logoApp Advisor
Supportbee logo

Supportbee

by SupportBee · Bengaluru, Karnataka · Since 2011

Email ticketing built in Bengaluru.

Helpdesk softwareMade in India
Visit website
Starting price
₹1,000/mo
per month, billed by vendor
Free trial / plan
Free trial
Deployment
Cloud
Web
App Advisor rating
4.6
transparency & India fit

What is Supportbee?

Supportbee is helpdesk software from SupportBee, an Indian company headquartered in Bengaluru, Karnataka and has been building software since 2011. Email ticketing built in Bengaluru.

Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.

Pricing is published and starts at roughly ₹1,000 per month. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.

What works well

  • +Free trial available
  • +Prices published openly on the official pricing page
  • +Developer API documented on the official site
  • +Integrations directory on the official site
  • +States GDPR compliance

What to watch out for

  • −No free plan on the official pricing page
  • −Prices listed in USD, not Indian rupees

Best suited for: Small business · SMB · Mid-market

Supportbee at a glance

Analysing Supportbee — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Supportbee features

As listed on Supportbee's official website.

  • Team Inbox turns emails into tickets
  • Knowledge Base answers common questions
  • Customer Portal enables online ticket tracking
  • Like Email but with superpowers
  • Quick setup and easy to use
  • Works on desktop, mobile, and email
  • Built for a growing business

Supportbee pricing

Entry price

₹1,000/mo

Published subscription pricing, taxes extra

How Supportbee charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on supportbee.com.

Supportbee screenshots

Supportbee video

Supportbee CEO Hana Mohan: Hits $45k MRR, bootstrapped, how?

Specifications

Category
Helpdesk software
Vendor
SupportBee
Headquarters
Bengaluru, Karnataka
Founded
2011
Pricing model
Subscription
Starting price
₹1,000/mo
Deployment
Cloud
Platforms
Web
Best for
Small business, SMB, Mid-market
Made in India
Yes

More software like Supportbee

Alternatives, the same vendor's other products and India-first picks.

Compare all Supportbee alternatives with pricing →

Supportbee — frequently asked questions

Where is the Supportbee login page?+

Supportbee's login is at https://app.supportbee.com/login_finder/new, linked from its official website.

How do I sign up for Supportbee?+

New accounts are created at https://supportbee.com/signup on Supportbee's official site.

How much does Supportbee cost?+

Supportbee publishes its plans at https://supportbee.com/pricing. Check that page for current prices, as plans change.

Does Supportbee have a free trial?+

Yes. Supportbee's official site offers a free trial.

Is Supportbee secure and compliant?+

Supportbee's official site states GDPR compliance.

What is Supportbee?+

Supportbee is helpdesk software by SupportBee, an Indian company from Bengaluru. Email ticketing built in Bengaluru.

How much does Supportbee cost?+

Supportbee's published pricing starts at ₹1,000/mo. Plans and taxes vary, so confirm on the official site.

Does Supportbee offer a free trial or free plan?+

App Advisor's listing records a free trial for Supportbee. Confirm the current trial terms on SupportBee's official site.

Is Supportbee made in India?+

Yes. Supportbee is built by SupportBee, headquartered in Bengaluru, Karnataka.

Who is Supportbee best suited for?+

Supportbee suits small business, smb, mid-market buyers looking for helpdesk software.

What are the best alternatives to Supportbee?+

Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.

How is Supportbee deployed?+

Supportbee is available as a cloud (SaaS) product, with web access.

About SupportBee

SupportBee logo

SupportBee · Bengaluru, Karnataka · Founded 2011 · 1 product in our catalogue · Indian company

Schedule a demo

See Supportbee live, with an App Advisor discount