RecommendedFeatured
Starts at
Free plan
Supportbee
by SupportBee · Bengaluru, Karnataka · Since 2011
Email ticketing built in Bengaluru.
Helpdesk softwareMade in India
- Starting price
- ₹1,000/mo
- per month, billed by vendor
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.6
- transparency & India fit
What is Supportbee?
Supportbee is helpdesk software from SupportBee, an Indian company headquartered in Bengaluru, Karnataka and has been building software since 2011. Email ticketing built in Bengaluru.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is published and starts at roughly ₹1,000 per month. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.
What works well
- +Pricing is published, so there is no sales call to see costs
- +Built in India with GST-ready workflows and local support hours
- +15 years in business — a mature, stable product
What to watch out for
- −No permanently free plan
Best suited for: Small business · SMB · Mid-market
AI analysis of Supportbee
Analysing Supportbee — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Supportbee features
Category-standard capabilities plus what Supportbee adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- INR pricing and India-based support
Supportbee pricing
Entry price
₹1,000/mo
Published subscription pricing, taxes extra
How Supportbee charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on supportbee.com.
Supportbee screenshots
Specifications
- Category
- Helpdesk software
- Vendor
- SupportBee
- Headquarters
- Bengaluru, Karnataka
- Founded
- 2011
- Pricing model
- Subscription
- Starting price
- ₹1,000/mo
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- Yes
More software like Supportbee
Alternatives, the same vendor's other products and India-first picks.
Compare all Supportbee alternatives with pricing →
Supportbee — frequently asked questions
What is Supportbee?+
Supportbee is helpdesk software by SupportBee, an Indian company from Bengaluru. Email ticketing built in Bengaluru.
How much does Supportbee cost?+
Supportbee starts at about ₹1,000 per month according to the vendor's published pricing. Plans and taxes vary, so confirm on the official site.
Does Supportbee offer a free trial or free plan?+
Supportbee typically offers a free trial before you commit to a paid plan.
Is Supportbee made in India?+
Yes. Supportbee is built by SupportBee, headquartered in Bengaluru, Karnataka.
Who is Supportbee best suited for?+
Supportbee suits small business, smb, mid-market buyers looking for helpdesk software.
What are the best alternatives to Supportbee?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Supportbee deployed?+
Supportbee is available as a cloud (SaaS) product, with web access.
About SupportBee
SupportBee · Bengaluru, Karnataka · Founded 2011 · 1 product in our catalogue · Indian company
Get an instant demo