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Teckinfo InterDialog
by Teckinfo Solutions · New Delhi, Delhi · Since 1995
Dialler and contact centre software.
Helpdesk softwareMade in India
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.2
- transparency & India fit
What is Teckinfo InterDialog?
Teckinfo InterDialog is helpdesk software from Teckinfo Solutions, an Indian company headquartered in New Delhi, Delhi and has been building software since 1995. Dialler and contact centre software.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.
What works well
- +Built in India with GST-ready workflows and local support hours
- +31 years in business — a mature, stable product
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
Best suited for: Mid-market · Enterprise
AI analysis of Teckinfo InterDialog
Analysing Teckinfo InterDialog — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Teckinfo InterDialog features
Category-standard capabilities plus what Teckinfo InterDialog adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- INR pricing and India-based support
Teckinfo InterDialog pricing
Entry price
On request
Quoted per organisation after a discovery call
How Teckinfo InterDialog charges. Teckinfo Solutions prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on teckinfo.com.
Specifications
- Category
- Helpdesk software
- Vendor
- Teckinfo Solutions
- Headquarters
- New Delhi, Delhi
- Founded
- 1995
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- Yes
More software like Teckinfo InterDialog
Alternatives, the same vendor's other products and India-first picks.
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Teckinfo InterDialog — frequently asked questions
What is Teckinfo InterDialog?+
Teckinfo InterDialog is helpdesk software by Teckinfo Solutions, an Indian company from New Delhi. Dialler and contact centre software.
How much does Teckinfo InterDialog cost?+
Teckinfo InterDialog does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Teckinfo InterDialog offer a free trial or free plan?+
Teckinfo InterDialog does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is Teckinfo InterDialog made in India?+
Yes. Teckinfo InterDialog is built by Teckinfo Solutions, headquartered in New Delhi, Delhi.
Who is Teckinfo InterDialog best suited for?+
Teckinfo InterDialog suits mid-market, enterprise buyers looking for helpdesk software.
What are the best alternatives to Teckinfo InterDialog?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Teckinfo InterDialog deployed?+
Teckinfo InterDialog is available as a cloud (SaaS) product, with web access.
About Teckinfo Solutions
Teckinfo Solutions · New Delhi, Delhi · Founded 1995 · 1 product in our catalogue · Indian company
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