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ThriveDesk
by ThriveDesk · Dhaka, Bangladesh
Helpdesk software with live chat, shared inbox and help center for ecommerce and SaaS.
- Starting price
- On request
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 3.9
- transparency & India fit
What is ThriveDesk?
ThriveDesk is helpdesk software from ThriveDesk, based in Dhaka, Bangladesh. Helpdesk software with live chat, shared inbox and help center for ecommerce and SaaS.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, ThriveDesk also covers live chat & chatbot software.
What works well
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of ThriveDesk
Analysing ThriveDesk — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
ThriveDesk features
Category-standard capabilities plus what ThriveDesk adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
ThriveDesk pricing
Entry price
On request
Published subscription pricing, taxes extra
How ThriveDesk charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on thrivedesk.com.
Specifications
- Category
- Helpdesk software, Live chat & chatbot software
- Vendor
- ThriveDesk
- Headquarters
- Dhaka, Bangladesh
- Founded
- Not published
- Pricing model
- Subscription
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like ThriveDesk
Alternatives, the same vendor's other products and India-first picks.
Compare all ThriveDesk alternatives with pricing →
ThriveDesk — frequently asked questions
What is ThriveDesk?+
ThriveDesk is helpdesk software by ThriveDesk. Helpdesk software with live chat, shared inbox and help center for ecommerce and SaaS.
How much does ThriveDesk cost?+
ThriveDesk is a paid product. Check ThriveDesk's official pricing page for current plans, or request a quote through App Advisor.
Does ThriveDesk offer a free trial or free plan?+
App Advisor's listing records a free trial for ThriveDesk. Confirm the current trial terms on ThriveDesk's official site.
Is ThriveDesk made in India?+
No. ThriveDesk is developed by ThriveDesk in Dhaka, Bangladesh.
Who is ThriveDesk best suited for?+
ThriveDesk suits small business, smb, mid-market buyers looking for helpdesk software with live chat & chatbot software.
What are the best alternatives to ThriveDesk?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is ThriveDesk deployed?+
ThriveDesk is available as a cloud (SaaS) product, with web access.
About ThriveDesk
ThriveDesk · Dhaka, Bangladesh · 1 product in our catalogue
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