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ThriveDesk

by ThriveDesk · Dhaka, Bangladesh

Helpdesk software with live chat, shared inbox and help center for ecommerce and SaaS.

Visit website
Starting price
Paid plans
Free trial / plan
Free trial
Deployment
Cloud
Web
App Advisor rating
3.9
transparency & India fit

What is ThriveDesk?

ThriveDesk is helpdesk software from ThriveDesk, based in Dhaka, Bangladesh. Helpdesk software with live chat, shared inbox and help center for ecommerce and SaaS.

Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, ThriveDesk also covers live chat & chatbot software.

What works well

  • +Free trial available
  • +Prices published openly on the official pricing page
  • +Developer API documented on the official site
  • +Integrations directory on the official site
  • +States GDPR compliance

What to watch out for

  • −No free plan on the official pricing page
  • −Prices listed in USD, not Indian rupees

Best suited for: Small business · SMB · Mid-market

ThriveDesk at a glance

Analysing ThriveDesk — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

ThriveDesk features

As listed on ThriveDesk's official website.

  • Live Chat
  • Shared Inbox
  • Help Center New
  • Reporting
  • Automations
  • Canned Response
  • Tags
  • Private Notes
  • About us
  • Help center
  • Contact us
  • Changelog

What customers say about ThriveDesk

Testimonials published on ThriveDesk's own website, selected by the vendor. These are not independent reviews.

“They really stand behind their product and constantly pushing it forward. Its getting better every day! I can now have all my customers tickets in one place – thats peace of mind” Source
“ThriveDesk is really easy to use while being super effective. I can say without a doubt that ThriveDesk is the best software for small companies.” Source
“I love the ThriveDesk so much. It’s easy to use and user friendly also best choice who need to change his classic support system and get live-chat benefits in built. Also included many features like knowledge base and community, etc.” Source

ThriveDesk pricing

Entry price

Paid plans

Published subscription pricing, taxes extra

How ThriveDesk charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on thrivedesk.com.

ThriveDesk screenshots

Specifications

Category
Helpdesk software, Live chat & chatbot software
Vendor
ThriveDesk
Headquarters
Dhaka, Bangladesh
Founded
Not published
Pricing model
Subscription
Starting price
Paid plans
Deployment
Cloud
Platforms
Web
Best for
Small business, SMB, Mid-market
Made in India
No

More software like ThriveDesk

Alternatives, the same vendor's other products and India-first picks.

Compare all ThriveDesk alternatives with pricing →

ThriveDesk — frequently asked questions

Where is the ThriveDesk login page?+

ThriveDesk's login is at https://app.thrivedesk.com, linked from its official website.

How do I sign up for ThriveDesk?+

New accounts are created at https://app.thrivedesk.com/auth/register on ThriveDesk's official site.

How much does ThriveDesk cost?+

ThriveDesk publishes its plans at https://www.thrivedesk.com/pricing/. Check that page for current prices, as plans change.

Does ThriveDesk have a free trial?+

Yes. ThriveDesk's official site offers a free trial.

Is ThriveDesk secure and compliant?+

ThriveDesk's official site states GDPR compliance.

What is ThriveDesk?+

ThriveDesk is helpdesk software by ThriveDesk. Helpdesk software with live chat, shared inbox and help center for ecommerce and SaaS.

How much does ThriveDesk cost?+

ThriveDesk is a paid product. Check ThriveDesk's official pricing page for current plans, or request a quote through App Advisor.

Does ThriveDesk offer a free trial or free plan?+

App Advisor's listing records a free trial for ThriveDesk. Confirm the current trial terms on ThriveDesk's official site.

Is ThriveDesk made in India?+

No. ThriveDesk is developed by ThriveDesk in Dhaka, Bangladesh.

Who is ThriveDesk best suited for?+

ThriveDesk suits small business, smb, mid-market buyers looking for helpdesk software with live chat & chatbot software.

What are the best alternatives to ThriveDesk?+

Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.

How is ThriveDesk deployed?+

ThriveDesk is available as a cloud (SaaS) product, with web access.

About ThriveDesk

ThriveDesk logo

ThriveDesk · Dhaka, Bangladesh · 1 product in our catalogue

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