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Xurrent

by Xurrent · Austin, USA

AI-powered IT service management and incident management platform.

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Starting price
On request
Ask for a quote
Free trial / plan
Not advertised
Deployment
Cloud
Web
App Advisor rating
4.0
transparency & India fit

What is Xurrent?

Xurrent is helpdesk software from Xurrent, based in Austin, USA. AI-powered IT service management and incident management platform.

Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, Xurrent also covers ai tools.

What works well

  • +Free trial available
  • +Android and iOS apps published by the vendor
  • +Developer API documented on the official site
  • +Integrations directory on the official site
  • +States SOC 2, ISO 27001, GDPR compliance

What to watch out for

  • −Pricing is not published — expect a sales conversation before you see costs
  • −No permanently free plan
  • −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit

Best suited for: Mid-market · Enterprise

Xurrent at a glance

Analysing Xurrent — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Xurrent features

As listed on Xurrent's official website.

  • ITxM Platform
  • Status Pages
  • iPaaS
  • AI-Powered Incident Management
  • Service Desk
  • Workflow Automation
  • Manufacturing
  • Financial Services
  • SaaS
  • E-commerce
  • Healthcare
  • Retail

Xurrent pricing

Entry price

On request

Quoted per organisation after a discovery call

How Xurrent charges. Xurrent prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.

Read from the vendor's official website. Prices change — confirm on xurrent.com.

Xurrent screenshots

Xurrent video

Never Let AI Touch Prod Alone | Incidentally Reliable S3E2 🎙️

Specifications

Category
Helpdesk software, AI tools
Vendor
Xurrent
Headquarters
Austin, USA
Founded
Not published
Pricing model
Quote-based
Starting price
On request
Deployment
Cloud
Platforms
Web
Best for
Mid-market, Enterprise
Made in India
No

More software like Xurrent

Alternatives, the same vendor's other products and India-first picks.

Compare all Xurrent alternatives with pricing →

Xurrent — frequently asked questions

Where is the Xurrent login page?+

Xurrent's login is at https://community.xurrent.com/login, linked from its official website.

How much does Xurrent cost?+

Xurrent publishes its plans at https://www.xurrent.com/pricing/it-service-management. Check that page for current prices, as plans change.

Does Xurrent have a free trial?+

Yes. Xurrent's official site offers a free trial.

Does Xurrent have a mobile app?+

Yes. Xurrent's official website links to its Android and iOS app.

Is Xurrent secure and compliant?+

Xurrent's official site states SOC 2, ISO 27001, GDPR compliance.

What is Xurrent?+

Xurrent is helpdesk software by Xurrent. AI-powered IT service management and incident management platform.

How much does Xurrent cost?+

Xurrent is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.

Does Xurrent offer a free trial or free plan?+

Xurrent does not advertise a free plan; ask the vendor for a trial or a guided demo.

Is Xurrent made in India?+

No. Xurrent is developed by Xurrent in Austin, USA.

Who is Xurrent best suited for?+

Xurrent suits mid-market, enterprise buyers looking for helpdesk software with ai tools.

What are the best alternatives to Xurrent?+

Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.

How is Xurrent deployed?+

Xurrent is available as a cloud (SaaS) product, with web access.

About Xurrent

Xurrent logo

Xurrent · Austin, USA · 1 product in our catalogue

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