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Live chat & chatbot software · Alternatives

Best Zoho SalesIQ alternatives in India (2027)

Zoho SalesIQ is a live chat & chatbot software product from Zoho Corporation, Chennai, priced at Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 18 have a free plan, 9 are built in India.

Quick answer

The closest alternatives to Zoho SalesIQ are Freshchat (Free · paid from $19/agent/mo · Growth plan, billed annually), WotNot (Free plan), Botpress (Free plan), Tars ($499 · per month for Premium; yearly billing advertised at 17% off) and Tawk.to (Free). Freshchat is the top-ranked option with a free plan. Published prices in this list start at ₹8,000/month.

Why businesses look for a Zoho SalesIQ alternative

Reported limitation

Basic caps operator chats at 1,000 per month

Reported limitation

Answer Bot and website-trained bots are Enterprise-only

Reported limitation

Visitor tracking beyond plan limits costs extra through add-ons

Zoho SalesIQ alternatives compared

Ranked by how closely each product matches Zoho SalesIQ's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—Zoho SalesIQ logoZoho SalesIQ (current)Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthlyYesWebYes4.8/5—
1Freshchat logoFreshchatFree · paid from $19/agent/mo · Growth plan, billed annuallyYesWebYes4.8/5vs Zoho SalesIQ
2WotNot logoWotNotFree planYesWebYes4.4/5
3Botpress logoBotpressFree planYesWebNo4.4/5
4Tars logoTars$499 · per month for Premium; yearly billing advertised at 17% offNoWebYes4.6/5vs Zoho SalesIQ
5Tawk.to logoTawk.toFreeYesWebNo4.6/5
6Engati Chat logoEngati ChatQuote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversationYesWebYes4.7/5vs Zoho SalesIQ
7SmatBot logoSmatBotFree planYesWebYes4.7/5vs Zoho SalesIQ
8Rasa logoRasaFree planYesWebNo4.4/5
9Chatbase logoChatbaseFree planYesWebNo4.3/5
10Yellow.ai logoYellow.aiFree plan · then $0.99/resolution (USD)YesWebYes4.4/5
11Chaport logoChaportFree planYesWebNo4.5/5
12Smartsupp logoSmartsuppFree planYesWebNo4.5/5
13Userlike logoUserlikeFree planYesWebNo4.5/5
14IBM watsonx Assistant logoIBM watsonx AssistantFree planYesWebNo4.4/5
15Haptik Platform logoHaptik PlatformOn requestNoWebYes4.4/5
16Botsonic by Writesonic logoBotsonic by WritesonicFree planYesWebYes4.4/5
17JivoChat logoJivoChatFree planYesWebNo4.3/5
18Dialogflow logoDialogflowFree planYesWebNo4.4/5
19Yugasa Bot logoYugasa BotFree planYesWebYes4.4/5
20Tidio AI logoTidio AIFree planYesWebNo4.4/5

Top 10 Zoho SalesIQ alternatives in detail

Freshchat logo

1. Freshchat

Freshworks · San Mateo · Live chat & chatbot software · 4.8/5

Messaging and chatbots for support.

Free · paid from $19/agent/mo · Growth plan, billed annually

Free plan available

Key features

  • Website and in-app chat widget
  • WhatsApp with interactive messages
  • Instagram DMs, comments, story replies and mentions
  • Facebook, SMS, LINE and Apple Messages for Business
  • Email inside the same inbox
WotNot logo

2. WotNot

WotNot · Ahmedabad · Live chat & chatbot software · 4.4/5

No-code chatbot builder built in Ahmedabad.

Free plan

Free plan available

Botpress logo

3. Botpress

Botpress · Quebec City · Live chat & chatbot software · 4.4/5

Open-source bot platform.

Free plan

Free plan available

Compared with Zoho SalesIQ

  • Open source
Tars logo

4. Tars

Tars · Bengaluru · Live chat & chatbot software · 4.6/5

Conversational landing page bots.

$499 · per month for Premium; yearly billing advertised at 17% off

Free trial

Compared with Zoho SalesIQ

  • No free plan, unlike Zoho SalesIQ

Key features

  • No-code drag-and-drop flow editor
  • 2,000+ templates
  • Test environment with versioned publishing
  • Rollback to earlier versions
  • Knowledge base from PDFs, websites and Google Drive
Tawk.to logo

5. Tawk.to

tawk.to · Las Vegas · Live chat & chatbot software · 4.6/5

Free live chat.

Free

Free plan available

Key features

  • Live Chat application (free)
  • Chat Pages (free)
  • Customisable widget (branding removal is a paid add-on)
  • Ticketing (free)
  • Knowledge Base (free)
Engati Chat logo

6. Engati Chat

Engati · Mumbai · Live chat & chatbot software · 4.7/5

Live chat and bots.

Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation

Free plan available

Key features

  • OneView unified inbox
  • Context-based intelligent routing
  • Group conversations with peers
  • Video calling with screen share
  • Two-way auto-translation
Rasa logo

8. Rasa

Rasa · Berlin · Live chat & chatbot software · 4.4/5

Open-source conversational AI.

Free plan

Free plan available

Compared with Zoho SalesIQ

  • Open source
Yellow.ai logo

10. Yellow.ai

Yellow.ai · San Mateo · Live chat & chatbot software · 4.4/5

Enterprise conversational AI across chat and voice, built in Bengaluru.

Free plan · then $0.99/resolution (USD)

Free plan available

Key features

  • Agent builder driven by natural-language prompts
  • Omnichannel builder
  • Code and pro-code access
  • Conversational knowledge base
  • Chat and messaging

Zoho SalesIQ alternatives by what you need

How to choose a Zoho SalesIQ alternative

  • Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
  • Test the bot on your actual FAQs; accuracy varies enormously.
  • Check pricing on conversations versus seats.

Zoho SalesIQ alternatives — FAQs

What is the best alternative to Zoho SalesIQ in 2027?+

The closest matches to Zoho SalesIQ on App Advisor are Freshchat (Free · paid from $19/agent/mo · Growth plan, billed annually), WotNot (Free plan), Botpress (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Zoho SalesIQ, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Zoho SalesIQ?+

Yes. 18 of the 20 alternatives listed have a free plan or are free: Freshchat (Free · paid from $19/agent/mo · Growth plan, billed annually), WotNot (Free plan), Botpress (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Zoho SalesIQ?+

Among alternatives that publish a price, Tars starts lowest at $499 · per month for Premium; yearly billing advertised at 17% off. Freshchat also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Zoho SalesIQ?+

Yes. 9 alternatives are built in India, including Freshchat (Free · paid from $19/agent/mo · Growth plan, billed annually), WotNot (Free plan), Tars ($499 · per month for Premium; yearly billing advertised at 17% off). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Zoho SalesIQ vs Freshchat: which is better?+

Freshchat is the closest match to Zoho SalesIQ in our catalogue. Compare them side by side before you book a demo.

How were these Zoho SalesIQ alternatives chosen?+

Every product listed sits in live chat & chatbot software or a category Zoho SalesIQ also covers, and Zoho Corporation's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

Free shortlist

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