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Zoho Service Plus

by Zoho Corporation · Chennai, Tamil Nadu · Since 1996

Unified customer service platform.

Helpdesk softwareMade in India
Visit website
Starting price
₹1,400/mo
per month, billed by vendor
Free trial / plan
Free trial
Deployment
Cloud
Web
App Advisor rating
4.4
transparency & India fit

What is Zoho Service Plus?

Zoho Service Plus is helpdesk software from Zoho Corporation, an Indian company headquartered in Chennai, Tamil Nadu and has been building software since 1996. Unified customer service platform.

Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.

Pricing is published and starts at roughly ₹1,400 per month. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.

What works well

  • +Pricing is published, so there is no sales call to see costs
  • +Built in India with GST-ready workflows and local support hours
  • +30 years in business — a mature, stable product

What to watch out for

  • No permanently free plan

Best suited for: Small business · SMB · Mid-market

AI analysis of Zoho Service Plus

Analysing Zoho Service Plus — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Zoho Service Plus features

Category-standard capabilities plus what Zoho Service Plus adds. Verify depth in a demo.

  • Multi-channel ticketing (email, chat, phone, WhatsApp)
  • SLA policies and escalations
  • Knowledge base and self-service portal
  • Automation and canned responses
  • Agent collaboration and internal notes
  • CSAT surveys
  • Reporting and dashboards
  • CRM and e-commerce integrations
  • INR pricing and India-based support

Zoho Service Plus pricing

Entry price

₹1,400/mo

Published subscription pricing, taxes extra

How Zoho Service Plus charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on zoho.com.

Zoho Service Plus screenshots

Specifications

Category
Helpdesk software
Vendor
Zoho Corporation
Headquarters
Chennai, Tamil Nadu
Founded
1996
Pricing model
Subscription
Starting price
₹1,400/mo
Deployment
Cloud
Platforms
Web
Best for
Small business, SMB, Mid-market
Made in India
Yes

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Zoho Service Plus — frequently asked questions

What is Zoho Service Plus?+

Zoho Service Plus is helpdesk software by Zoho Corporation, an Indian company from Chennai. Unified customer service platform.

How much does Zoho Service Plus cost?+

Zoho Service Plus starts at about ₹1,400 per month according to the vendor's published pricing. Plans and taxes vary, so confirm on the official site.

Does Zoho Service Plus offer a free trial or free plan?+

Zoho Service Plus typically offers a free trial before you commit to a paid plan.

Is Zoho Service Plus made in India?+

Yes. Zoho Service Plus is built by Zoho Corporation, headquartered in Chennai, Tamil Nadu.

Who is Zoho Service Plus best suited for?+

Zoho Service Plus suits small business, smb, mid-market buyers looking for helpdesk software.

What are the best alternatives to Zoho Service Plus?+

Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.

How is Zoho Service Plus deployed?+

Zoho Service Plus is available as a cloud (SaaS) product, with web access.

About Zoho Corporation

Zoho Corporation logo

Zoho Corporation · Chennai, Tamil Nadu · Founded 1996 · 128 products in our catalogue · Indian company

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