Shared-inbox ticketing tool with a free single-user plan, live chat and knowledge base add-ons.
Starts at
Free plan
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ProProfs is a software company headquartered in Santa Monica, United States, founded in 2005. App Advisor lists 3 ProProfs products across 5 categories: helpdesk software, live chat & chatbot software, survey & customer feedback tools, product management & roadmapping and performance & okr software.
2 products offer a free plan or free tier (ProProfs Help Desk and Qualaroo).
The products run on Web, Android and iOS with cloud deployment. Compare each listing below for plans, features and alternatives before you shortlist.
Key facts
| Product | Category | Starting price | Free plan | Platforms | Rating |
|---|---|---|---|---|---|
| Helpdesk software | Free plan | Yes | Web | 4.3 | |
| Survey & customer feedback tools | Free plan | Yes | Web, Android, iOS | 4.2 | |
| Performance & OKR software | $4/user/month billed annually (up to 50 users) | No | Web | 3.9 |
Shared-inbox ticketing tool with a free single-user plan, live chat and knowledge base add-ons.
Starts at
Free plan
On-site and in-app nudge surveys for collecting targeted user feedback, free up to 50 responses.
Starts at
Free plan
Customisable performance reviews, OKRs, 360 feedback and engagement surveys from ProProfs.
Starts at
$4/user/month billed annually (up to 50 users)
Top-ranked products from other companies in the same categories.
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Free plan
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Free plan
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Free plan
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Free plan
Starts at
Free plan
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Free · paid from $25/user/mo
Starts at
Free plan
Starts at
Free plan
ProProfs makes helpdesk software, live chat & chatbot software, survey & customer feedback tools and product management & roadmapping. Its products listed on App Advisor are ProProfs Help Desk (Shared-inbox ticketing tool with a free single-user plan, live chat and knowledge base add-ons), Qualaroo (On-site and in-app nudge surveys for collecting targeted user feedback, free up to 50 responses) and PeopleGoal (Customisable performance reviews, OKRs, 360 feedback and engagement surveys from ProProfs).
ProProfs is headquartered in Santa Monica, United States and was founded in 2005.
ProProfs Help Desk: Free plan; Qualaroo: Free plan; PeopleGoal: $4/user/month billed annually (up to 50 users). These are the starting prices on App Advisor's listings — confirm on ProProfs's official pricing page before you buy.
Yes. ProProfs Help Desk and Qualaroo offer a free plan or free tier.
Popular alternatives in the same categories include Freshdesk by Freshworks, Zoho Desk by Zoho Corporation, Hiver by Hiver, UVdesk by Webkul and HubSpot Service Hub by HubSpot.
Details compiled from App Advisor's product listings. Prices and features change — confirm on ProProfs's official website.
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