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Aisera
by Aisera · San Jose, USA
Agentic AI platform that automates IT, HR and customer service requests for enterprises.
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.0
- transparency & India fit
What is Aisera?
Aisera is helpdesk software from Aisera, based in San Jose, USA. Agentic AI platform that automates IT, HR and customer service requests for enterprises.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, Aisera also covers ai tools.
What works well
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Mid-market · Enterprise
AI analysis of Aisera
Analysing Aisera — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Aisera features
Category-standard capabilities plus what Aisera adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- AI-assisted workflows and suggestions
Aisera pricing
Entry price
On request
Quoted per organisation after a discovery call
How Aisera charges. Aisera prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on aisera.com.
Specifications
- Category
- Helpdesk software, AI tools
- Vendor
- Aisera
- Headquarters
- San Jose, USA
- Founded
- Not published
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Mid-market, Enterprise
- Made in India
- No
More software like Aisera
Alternatives, the same vendor's other products and India-first picks.
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Aisera — frequently asked questions
What is Aisera?+
Aisera is helpdesk software by Aisera. Agentic AI platform that automates IT, HR and customer service requests for enterprises.
How much does Aisera cost?+
Aisera is priced on request. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Aisera offer a free trial or free plan?+
Aisera does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is Aisera made in India?+
No. Aisera is developed by Aisera in San Jose, USA.
Who is Aisera best suited for?+
Aisera suits mid-market, enterprise buyers looking for helpdesk software with ai tools.
What are the best alternatives to Aisera?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Aisera deployed?+
Aisera is available as a cloud (SaaS) product, with web access.
About Aisera
Aisera · San Jose, USA · 1 product in our catalogue
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