On request
Quote-based
Helpdesk software · Alternatives
Best Aisera alternatives in India (2026)
Aisera is a helpdesk software product from Aisera, San Jose, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 1 have a free plan, 3 are built in India, and 2 start cheaper or free.
Quick answer
The closest alternatives to Aisera are Talkdesk (On request), Pylon (On request), Rezolve.ai (On request), eDesk (On request) and Shelf (On request). eesel AI is the top-ranked option with a free plan. Published prices in this list start at ₹2,400/month.
Why businesses look for a Aisera alternative
The price isn't published
Aisera quotes Aisera per organisation. 1 of the 20 alternatives below publish a starting price, so you can budget before a sales call.
There is no free plan
Aisera has no free tier. 1 alternatives do, which lets you test with real data before you pay.
Indian support and GST
Aisera is built in USA. 3 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Aisera alternatives compared
Ranked by how closely each product matches Aisera's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Aisera (current) | On request | No | Web | No | 4/5 | — |
| 1 | Talkdesk | On request | No | Web | No | 4/5 | |
| 2 |  Pylon | On request | No | Web | No | 4/5 | |
| 3 |  Rezolve.ai | On request | No | Web | No | 4/5 | |
| 4 |  eDesk | On request | No | Web | No | 4/5 | |
| 5 |  Shelf | On request | No | Web | No | 4/5 | |
| 6 |  Google Contact Center AI | On request | No | Web | No | 4/5 | |
| 7 |  EasyVista | On request | No | Web | No | 4/5 | |
| 8 |  Xurrent | On request | No | Web | No | 4/5 | |
| 9 |  Glia | On request | No | Web | No | 4/5 | |
| 10 |  Servicely | On request | No | Web | No | 3.9/5 | |
| 11 |  DigitalGenius | On request | No | Web | No | 3.9/5 | |
| 12 |  NiCE Cognigy | On request | No | Web | No | 3.9/5 | |
| 13 |  Intercom | ₹2,400/mo | No | Web | No | 4.5/5 | |
| 14 |  Kenyt.ai | On request | No | Web | Yes | 4.2/5 | |
| 15 |  Kapture CX | On request | No | Web | Yes | 4.4/5 | |
| 16 |  Workativ | On request | No | Web | Yes | 4.2/5 | |
| 17 |  eesel AI | On request | Yes | Web | No | 4.3/5 | |
| 18 |  ServiceNow CSM | On request | No | Web | No | 4.3/5 | |
| 19 |  Talkative | On request | No | Web | No | 4/5 | |
| 20 |  Plain | On request | No | Web | No | 4/5 |
Top 10 Aisera alternatives in detail
2. Pylon
Pylon Labs, Inc. · San Francisco · Helpdesk software · 4/5
B2B support platform with AI agents across Slack, email and chat.
On request
Quote-based
3. Rezolve.ai
Actionable Science · Dublin · Helpdesk software · 4/5
AI service desk that resolves employee IT and HR tickets inside Microsoft Teams.
On request
Quote-based
4. eDesk
xSellco Limited · Dublin · Helpdesk software · 4/5
AI-powered customer support helpdesk with one unified inbox for eCommerce sellers.
On request
Quote-based
5. Shelf
Shelf · New York · Helpdesk software · 4/5
Knowledge management platform that supplies accurate answers to customer service agents and AI.
On request
Quote-based
On request
Quote-based
7. EasyVista
EasyVista · Noisy-le-Grand · Helpdesk software · 4/5
AI-powered IT service management platform for service desks.
On request
Quote-based
8. Xurrent
Xurrent · Austin · Helpdesk software · 4/5
AI-powered IT service management and incident management platform.
On request
Quote-based
9. Glia
Glia · New York · Helpdesk software · 4/5
AI contact center and customer service platform built for banks and credit unions.
On request
Quote-based
10. Servicely
Servicely · Sydney · Helpdesk software · 3.9/5
AI-powered service management platform for IT and enterprise service desks.
On request
Quote-based
Aisera alternatives by what you need
Cheaper than Aisera
Free Aisera alternatives
Indian alternatives to Aisera
How to choose a Aisera alternative
- List your channels and check each is native — WhatsApp especially.
- Knowledge base quality deflects tickets; look at the editor and search.
- Compare per-agent pricing across tiers; the features you need may sit two tiers up.
Aisera alternatives — FAQs
What is the best alternative to Aisera in 2026?+
The closest matches to Aisera on App Advisor are Talkdesk (On request), Pylon (On request), Rezolve.ai (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Aisera, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Aisera?+
Yes. 1 of the 20 alternatives listed have a free plan or are free: eesel AI (On request). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Aisera?+
Among alternatives that publish a price, Intercom starts lowest at ₹2,400/mo. eesel AI also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Aisera?+
Yes. 3 alternatives are built in India, including Kenyt.ai (On request), Kapture CX (On request), Workativ (On request). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Aisera vs Talkdesk: which is better?+
Talkdesk is the closest match to Aisera in our catalogue. Compare them side by side before you book a demo.
How were these Aisera alternatives chosen?+
Every product listed sits in helpdesk software or a category Aisera also covers, and Aisera's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which Aisera alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
Related alternatives
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