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ChatBot
by ChatBot.com · Boston, USA
AI chatbot software that answers customer questions on websites and messaging channels.
- Starting price
- Paid plans
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 3.9
- transparency & India fit
What is ChatBot?
ChatBot is helpdesk software from ChatBot.com, based in Boston, USA. AI chatbot software that answers customer questions on websites and messaging channels.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, ChatBot also covers live chat & chatbot software, ai tools.
What works well
- +Free plan available
- +14-day free trial
- +Prices published openly on the official pricing page
- +Integrations directory on the official site
What to watch out for
- −Prices listed in USD, not Indian rupees
Best suited for: Small business · SMB · Mid-market
ChatBot at a glance
Analysing ChatBot — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
ChatBot features
As listed on ChatBot's official website.
- Answers from your own content
- Flows when you want control
- Wins you can count
- Point it at your website
- Tell it how to behave
- Add files and articles
- Watch what it resolves
- Start from any event, branch on your rules
- Every step talks to your tools
- Turn conversations into qualified leads
- Connect VIP customers with their account manager
- Turn complaints into guaranteed follow-up
What customers say about ChatBot
Testimonials published on ChatBot's own website, selected by the vendor. These are not independent reviews.
“It changed how I think about support. We're not just solving problems anymore – we're closing deals while we do it.” Source
“Every customer is important to us and thanks to Text every customer can contact us around the clock. During business hours our customer service agents can answer queries in Livechat and after business hours AI Agents will handle the customer queries.” Source
“The platform is incredibly intuitive and streamlined our outreach process immediately. The message automation feature allowed our team to stay organized and ensure no lead fell through the cracks.” Source
“It absorbs the queue with ease, which lets our agents work more calmly and spend more time on real, revenue-impacting issues.” Source
ChatBot pricing
Entry price
Paid plans
Published subscription pricing, taxes extra
How ChatBot charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on chatbot.com.
ChatBot screenshots
Specifications
- Category
- Helpdesk software, Live chat & chatbot software, AI tools
- Vendor
- ChatBot.com
- Headquarters
- Boston, USA
- Founded
- Not published
- Pricing model
- Subscription
- Starting price
- Paid plans
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like ChatBot
Alternatives, the same vendor's other products and India-first picks.
Compare all ChatBot alternatives with pricing →
ChatBot — frequently asked questions
How much does ChatBot cost?+
ChatBot publishes its plans at https://www.chatbot.com/pricing/. It offers a free plan. Check that page for current prices, as plans change.
Does ChatBot have a free trial?+
Yes. ChatBot's official site offers a free trial of 14 days.
What is ChatBot?+
ChatBot is helpdesk software by ChatBot.com. AI chatbot software that answers customer questions on websites and messaging channels.
How much does ChatBot cost?+
ChatBot is a paid product. Check ChatBot.com's official pricing page for current plans, or request a quote through App Advisor.
Does ChatBot offer a free trial or free plan?+
App Advisor's listing records a free trial for ChatBot. Confirm the current trial terms on ChatBot.com's official site.
Is ChatBot made in India?+
No. ChatBot is developed by ChatBot.com in Boston, USA.
Who is ChatBot best suited for?+
ChatBot suits small business, smb, mid-market buyers looking for helpdesk software with live chat & chatbot software and ai tools.
What are the best alternatives to ChatBot?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is ChatBot deployed?+
ChatBot is available as a cloud (SaaS) product, with web access.
About ChatBot.com
ChatBot.com · Boston, USA · 1 product in our catalogue
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