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ChatBot
by ChatBot.com · Boston, USA
AI chatbot software that answers customer questions on websites and messaging channels.
- Starting price
- On request
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 3.9
- transparency & India fit
What is ChatBot?
ChatBot is helpdesk software from ChatBot.com, based in Boston, USA. AI chatbot software that answers customer questions on websites and messaging channels.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, ChatBot also covers live chat & chatbot software, ai tools.
What works well
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of ChatBot
Analysing ChatBot — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
ChatBot features
Category-standard capabilities plus what ChatBot adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- AI-assisted workflows and suggestions
ChatBot pricing
Entry price
On request
Published subscription pricing, taxes extra
How ChatBot charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on chatbot.com.
Specifications
- Category
- Helpdesk software, Live chat & chatbot software, AI tools
- Vendor
- ChatBot.com
- Headquarters
- Boston, USA
- Founded
- Not published
- Pricing model
- Subscription
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like ChatBot
Alternatives, the same vendor's other products and India-first picks.
Compare all ChatBot alternatives with pricing →
ChatBot — frequently asked questions
What is ChatBot?+
ChatBot is helpdesk software by ChatBot.com. AI chatbot software that answers customer questions on websites and messaging channels.
How much does ChatBot cost?+
ChatBot is a paid product. Check ChatBot.com's official pricing page for current plans, or request a quote through App Advisor.
Does ChatBot offer a free trial or free plan?+
App Advisor's listing records a free trial for ChatBot. Confirm the current trial terms on ChatBot.com's official site.
Is ChatBot made in India?+
No. ChatBot is developed by ChatBot.com in Boston, USA.
Who is ChatBot best suited for?+
ChatBot suits small business, smb, mid-market buyers looking for helpdesk software with live chat & chatbot software and ai tools.
What are the best alternatives to ChatBot?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is ChatBot deployed?+
ChatBot is available as a cloud (SaaS) product, with web access.
About ChatBot.com
ChatBot.com · Boston, USA · 1 product in our catalogue
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