WhatsApp automation · Pricing

Chatwoot pricing in India (2027)

Chatwoot has 4 published plans. Below is the full price list exactly as Chatwoot publishes it, what each plan includes, and the costs people miss when budgeting.

Full Chatwoot review

Starting price

$19 per agent/month

Startups plan, Chatwoot Cloud

Free plan / trial

Free plan

Hacker: 2 agents, 500 conversations/month, live chat only

Chatwoot price list

Every price below is quoted from Chatwoot's official pricing page in US dollars. We never convert or estimate prices.

Plan	Price	Billing	What it adds
Hacker	$0	up to 2 agents	500 conversations per month Live chat channel only 30-day data retention No Captain AI
Startups	$19	per agent per month	All channels including WhatsApp Help center 300 Captain AI credits 1-year data retention
Business	$39	per agent per month	Voice calls Teams and automation rules 500 Captain AI credits 2-year data retention
Enterprise	$99	per agent per month	SSO/SAML Audit logs 800 Captain AI credits 3-year data retention

Other Chatwoot pricing options

Self-hosted Community Edition

Open source, no Captain AI, voice or custom branding

Self-hosted Premium Support

$19 per agent/month

Adds Captain AI, voice, branding, roles and priority email support

Self-hosted Enterprise Edition

$99 per agent/month

Adds SSO/SAML and SLA policies

Extra Captain AI credits

$20 per 1,000 credits

Before you budget for Chatwoot

Prices are in USD; no INR pricing or GST treatment is published.
Unlimited conversations on paid plans are subject to a fair use policy.
The Startups plan is free for open-source projects on request.
Captain AI credits are non-refundable.

Is Chatwoot free?

Yes — Chatwoot has a free option. Free plan (Hacker: 2 agents, 500 conversations/month, live chat only). Paid plans add the rest.

Prices change. Confirm the current price on Chatwoot's pricing page before you sign.

Chatwoot pricing FAQs

What is Chatwoot pricing in India in 2027?+

Chatwoot has 4 plans: Hacker at $0, Startups at $19, Business at $39, Enterprise at $99. Chatwoot publishes these prices in US dollars, so your invoice depends on the exchange rate on the billing date.

Is Chatwoot free?+

Yes — Chatwoot has a free option. Free plan (Hacker: 2 agents, 500 conversations/month, live chat only). Paid plans add the rest.

Does Chatwoot have a free trial?+

Yes — 15-day free trial on Chatwoot Cloud. A trial is the cheapest way to test the workflow you actually care about before paying.

What else costs extra on Chatwoot?+

Self-hosted Community Edition ($0); Self-hosted Premium Support ($19 per agent/month); Self-hosted Enterprise Edition ($99 per agent/month); Extra Captain AI credits ($20 per 1,000 credits). Add these to any budget before you compare it with another product.

How much does Chatwoot cost in India?+

Chatwoot prices its cloud plans in US dollars per agent per month: Hacker is free for up to 2 agents, Startups costs $19, Business $39 and Enterprise $99. The pricing page shows no INR prices, so Indian teams are billed in dollars. Extra Captain AI credits cost $20 per 1,000. The self-hosted Community Edition is free.

Is there a free plan or free trial for Chatwoot?+

Yes. Chatwoot offers both. The cloud Hacker plan is free for up to 2 agents and 500 conversations a month, but it supports live chat only. A 15-day free trial of the paid cloud plans includes WhatsApp. The open-source Community Edition is free to self-host with no agent limit set by pricing.

What do Chatwoot's self-hosted paid plans include?+

Chatwoot's self-hosted Community Edition is free but leaves out Captain AI, voice calls, custom branding and roles. Premium Support at $19 per agent per month adds those plus priority email support. Enterprise Edition at $99 per agent adds SSO/SAML and SLA policies, which are the two features missing from Premium Support.

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