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Chatwoot
by Chatwoot · Bengaluru, Karnataka · Since 2019
Open-source customer engagement with WhatsApp built in Bengaluru.
- Starting price
- Free plan
- Free trial / plan
- Free plan
- Start without a card
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.6
- transparency & India fit
What is Chatwoot?
Chatwoot is whatsapp automation from Chatwoot, an Indian company headquartered in Bengaluru, Karnataka and has been building software since 2019. Open-source customer engagement with WhatsApp built in Bengaluru.
WhatsApp automation tools sit on top of the WhatsApp Business API to run broadcasts, chatbots, catalogue selling and support conversations at scale. This is one of the few categories where Indian vendors genuinely lead the global market, because Indian businesses adopted the channel first.
A free plan is available, with paid plans for growing teams. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.
What works well
- +Free plan available to evaluate at zero cost
- +Built in India with GST-ready workflows and local support hours
What to watch out for
- −Feature depth for your specific workflow should still be verified in a demo
Best suited for: Startup · Small business · SMB
AI analysis of Chatwoot
Analysing Chatwoot — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Chatwoot features
Category-standard capabilities plus what Chatwoot adds. Verify depth in a demo.
- Official WhatsApp Business API access
- Broadcasts with template management
- No-code chatbots and flows
- Shared team inbox
- Catalogue and in-chat payments
- Click-to-WhatsApp ads integration
- CRM, Shopify and WooCommerce integrations
- Green tick verification support
- Free plan to start without a card
- Open-source code you can self-host
- INR pricing and India-based support
Chatwoot pricing
Entry price
Free plan
Free plan, paid tiers for more users and features
How Chatwoot charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on chatwoot.com.
Specifications
- Category
- WhatsApp automation
- Vendor
- Chatwoot
- Headquarters
- Bengaluru, Karnataka
- Founded
- 2019
- Pricing model
- Freemium
- Starting price
- Free plan
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Startup, Small business, SMB
- Made in India
- Yes
More software like Chatwoot
Alternatives, the same vendor's other products and India-first picks.
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Chatwoot — frequently asked questions
What is Chatwoot?+
Chatwoot is whatsapp automation by Chatwoot, an Indian company from Bengaluru. Open-source customer engagement with WhatsApp built in Bengaluru.
How much does Chatwoot cost?+
Chatwoot has a free plan. Check the vendor's pricing page for current plans.
Does Chatwoot offer a free trial or free plan?+
Yes — Chatwoot offers a free plan you can start with.
Is Chatwoot made in India?+
Yes. Chatwoot is built by Chatwoot, headquartered in Bengaluru, Karnataka.
Who is Chatwoot best suited for?+
Chatwoot suits startup, small business, smb buyers looking for whatsapp automation.
What are the best alternatives to Chatwoot?+
Popular alternatives in whatsapp automation include AiSensy, Gupshup, Zoho SalesIQ WhatsApp. Use App Advisor's compare tool to see them side by side.
How is Chatwoot deployed?+
Chatwoot is available as a cloud (SaaS) product, with web access.
About Chatwoot
Chatwoot · Bengaluru, Karnataka · Founded 2019 · 1 product in our catalogue · Indian company
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