RecommendedFeatured
Starts at
Free plan
- Starting price
- ₹3,000/mo
- per month, billed by vendor
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.3
- transparency & India fit
What is Dixa?
Dixa is helpdesk software from Dixa, based in Copenhagen, Denmark and has been building software since 2015. Conversational customer service.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is published and starts at roughly ₹3,000 per month.
What works well
- +Free trial available
- +Prices published openly on the official pricing page
- +Integrations directory on the official site
What to watch out for
- −No free plan on the official pricing page
- −Prices listed in EUR, not Indian rupees
Best suited for: Small business · SMB · Mid-market
Dixa at a glance
Analysing Dixa — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Dixa features
As listed on Dixa's official website.
- Unified Conversations
- Workflow Automation
- Agent Workspace
- Performance & QA
- Mim AI Agent
- AI Co-Pilot
- See what Dixa can do for you
- Integrates with your existing tech stack
- AI for customers . AI for your team
What customers say about Dixa
Testimonials published on Dixa's own website, selected by the vendor. These are not independent reviews.
“Most providers just focused on content-related AI. Mim gave us the ability to do tasks which normally colleagues do. That's what really made the difference.” Source
“Dixa’s automation and incredible AI agent assistant have greatly enhanced our efficiency and productivity.” Source
“Since partnering with Dixa, we've nearly doubled the workload achieved each day–resulting in extremely positive customer satisfaction and very happy teams.” Source
Dixa pricing
Entry price
₹3,000/mo
Published subscription pricing, taxes extra
How Dixa charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on dixa.com.
Dixa screenshots
Specifications
- Category
- Helpdesk software
- Vendor
- Dixa
- Headquarters
- Copenhagen, Denmark
- Founded
- 2015
- Pricing model
- Subscription
- Starting price
- ₹3,000/mo
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Dixa
Alternatives, the same vendor's other products and India-first picks.
Compare all Dixa alternatives with pricing →
Dixa — frequently asked questions
Where is the Dixa login page?+
Dixa's login is at https://accounts.dixa.com/signin/, linked from its official website.
How much does Dixa cost?+
Dixa publishes its plans at https://www.dixa.com/pricing. Check that page for current prices, as plans change.
Does Dixa have a free trial?+
Yes. Dixa's official site offers a free trial.
What is Dixa?+
Dixa is helpdesk software by Dixa. Conversational customer service.
How much does Dixa cost?+
Dixa's published pricing starts at ₹3,000/mo. Plans and taxes vary, so confirm on the official site.
Does Dixa offer a free trial or free plan?+
App Advisor's listing records a free trial for Dixa. Confirm the current trial terms on Dixa's official site.
Is Dixa made in India?+
No. Dixa is developed by Dixa in Copenhagen, Denmark.
Who is Dixa best suited for?+
Dixa suits small business, smb, mid-market buyers looking for helpdesk software.
What are the best alternatives to Dixa?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Dixa deployed?+
Dixa is available as a cloud (SaaS) product, with web access.
About Dixa
Dixa · Copenhagen, Denmark · Founded 2015 · 1 product in our catalogue
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