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by eesel AI · Middletown, USA
AI agents that answer customer service tickets and chats inside helpdesks like Zendesk and Freshdesk.
eesel AI is helpdesk software from eesel AI, based in Middletown, USA. AI agents that answer customer service tickets and chats inside helpdesks like Zendesk and Freshdesk.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
A free plan is available, with paid plans for growing teams. Beyond helpdesk software, eesel AI also covers ai tools.
What works well
What to watch out for
Best suited for: Startup · Small business · SMB
Analysing eesel AI — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
As listed on eesel AI's official website.
Testimonials published on eesel AI's own website, selected by the vendor. These are not independent reviews.
“We chose eesel AI for its multi-channel data input. By linking our Zendesk and Google Docs, customers get instant responses and tough questions are automatically triaged.” Source
“We use it to be the first responder to our Helpdesk tickets in Jira. It essentially acts just like an agent would.” Source
“We tried using Intercom Fin but weren't able to customize it. We now have 3 eesel AI agents in Intercom that triage and respond.” Source
“It feels like a partnership, not a vendor relationship. eesel AI was flexible enough to get started quickly and iterate. It has quickly become an integral part of our workflows.” Source
Entry price
Free plan
Free plan, paid tiers for more users and features
How eesel AI charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on eesel.ai.
Alternatives, the same vendor's other products and India-first picks.
eesel AI's login is at https://dashboard.eesel.ai, linked from its official website.
New accounts are created at https://dashboard.eesel.ai/signup on eesel AI's official site.
eesel AI publishes its plans at https://www.eesel.ai/pricing. It offers a free plan. Check that page for current prices, as plans change.
Yes. eesel AI's official site offers a free trial.
eesel AI's official site states SOC 2, GDPR compliance.
eesel AI is helpdesk software by eesel AI. AI agents that answer customer service tickets and chats inside helpdesks like Zendesk and Freshdesk.
eesel AI has a free plan. Check the vendor's pricing page for current plans.
Yes — eesel AI offers a free plan you can start with.
No. eesel AI is developed by eesel AI in Middletown, USA.
eesel AI suits startup, small business, smb buyers looking for helpdesk software with ai tools.
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
eesel AI is available as a cloud (SaaS) product, with web access.

eesel AI · Middletown, USA · 1 product in our catalogue
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