1. Wonderchat
Wonderchat Private Limited · Singapore · Helpdesk software · 4.2/5
AI support agent that deflects repetitive customer questions on your website.
Free plan
Free plan available
Helpdesk software · Alternatives
Best eesel AI alternatives in India (2027)
eesel AI is a helpdesk software product from eesel AI, Middletown, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 17 have a free plan, 6 are built in India.
Quick answer
The closest alternatives to eesel AI are Wonderchat (Free plan), ASQR.ai (Free plan), Drag (Free plan), Zoho Desk (Free plan) and Workativ (Paid plans). Wonderchat is the top-ranked option with a free plan.
Why businesses look for a eesel AI alternative
Indian support and GST
eesel AI is built in USA. 6 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
eesel AI alternatives compared
Ranked by how closely each product matches eesel AI's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | eesel AI (current) | Free plan | Yes | Web | No | 4.3/5 | — |
| 1 | Wonderchat | Free plan | Yes | Web | No | 4.2/5 | |
| 2 |  ASQR.ai | Free plan | Yes | Web | No | 4.2/5 | |
| 3 |  Drag | Free plan | Yes | Web | No | 4.2/5 | |
| 4 |  Zoho Desk | Free plan | Yes | Web | Yes | 4.8/5 | |
| 5 |  Workativ | Paid plans | No | Web | Yes | 4.2/5 | |
| 6 |  Hiver | Free plan | Yes | Web | Yes | 4.7/5 | |
| 7 |  Help Scout | Free plan | Yes | Web | No | 4.6/5 | |
| 8 |  HubSpot Service Hub | Free plan | Yes | Web | No | 4.6/5 | |
| 9 |  Salesforce Service Cloud | Free · paid from $25/user/mo | Yes | Web | No | 4.6/5 | |
| 10 |  Jira Service Management | Free plan | Yes | Web | No | 4.6/5 | |
| 11 |  UVdesk | Free plan | Yes | Web | Yes | 4.6/5 | |
| 12 |  LiveChatAI | Free plan | Yes | Web | No | 4.3/5 | |
| 13 |  Desk365 | Free plan | Yes | Web | Yes | 4.6/5 | |
| 14 |  osTicket | Free plan | Yes | Web | No | 4.5/5 | |
| 15 |  Plain | Paid plans | No | Web | No | 4/5 | |
| 16 |  Yuma AI | Paid plans | No | Web | No | 4/5 | |
| 17 |  Chatwith | Free plan | Yes | Web | No | 4.2/5 | |
| 18 |  Quickchat AI | Free plan | Yes | Web | No | 4.2/5 | |
| 19 |  Zammad | Free plan | Yes | Web | No | 4.4/5 | |
| 20 |  Freshdesk | Free plan | Yes | Web | Yes | 4.8/5 |
Top 10 eesel AI alternatives in detail
2. ASQR.ai
ASQR.ai · Helpdesk software · 4.2/5
AI guest support platform for venues, festivals and conferences
Free plan
Free plan available
3. Drag
DragApp · Helpdesk software · 4.2/5
Shared inbox for Gmail teams with AI drafting and ticket management
Free plan
Free plan available
4. Zoho Desk
Zoho Corporation · Chennai · Helpdesk software · 4.8/5
Context-aware helpdesk with multichannel ticketing.
Free plan
Free plan available
Compared with eesel AI
- Built in India (Chennai)
Key features
- Ticket Management
- Agent Productivity
- Real Time Collaboration
- Work modes
- Parent-child ticketing
5. Workativ
Workativ · Chennai · Helpdesk software · 4.2/5
AI agent platform that automates HR and IT support requests for employees.
Paid plans
Free trial
Compared with eesel AI
- No free plan, unlike eesel AI
- Built in India (Chennai)
Free plan
Free plan available
Compared with eesel AI
- Built in India (Bengaluru)
Free plan
Free plan available
Key features
- Shared inbox
- Multiple inboxes (Standard and above)
- Unlimited tags and saved replies (Standard and above)
- Internal teams and company grouping (Plus and above)
- Round robin routing (Plus); multiple routing types (Pro)
Free plan
Free plan available
9. Salesforce Service Cloud
Salesforce · San Francisco · Helpdesk software · 4.6/5
Enterprise customer service.
Free · paid from $25/user/mo
Free plan available
10. Jira Service Management
Atlassian · San Francisco · Helpdesk software · 4.6/5
IT and business service desk.
Free plan
Free plan available
eesel AI alternatives by what you need
Free eesel AI alternatives
Indian alternatives to eesel AI
How to choose a eesel AI alternative
- List your channels and check each is native — WhatsApp especially.
- Knowledge base quality deflects tickets; look at the editor and search.
- Compare per-agent pricing across tiers; the features you need may sit two tiers up.
eesel AI alternatives — FAQs
What is the best alternative to eesel AI in 2027?+
The closest matches to eesel AI on App Advisor are Wonderchat (Free plan), ASQR.ai (Free plan), Drag (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match eesel AI, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to eesel AI?+
Yes. 17 of the 20 alternatives listed have a free plan or are free: Wonderchat (Free plan), ASQR.ai (Free plan), Drag (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Is there an Indian alternative to eesel AI?+
Yes. 6 alternatives are built in India, including Zoho Desk (Free plan), Workativ (Paid plans), Hiver (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
eesel AI vs Wonderchat: which is better?+
Wonderchat is the closest match to eesel AI in our catalogue. Compare them side by side before you book a demo.
How were these eesel AI alternatives chosen?+
Every product listed sits in helpdesk software or a category eesel AI also covers, and eesel AI's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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Related alternatives
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