1. Wonderchat
Wonderchat Private Limited · Singapore · Helpdesk software · 4.2/5
AI support agent that deflects repetitive customer questions on your website.
On request
Free plan available
Helpdesk software · Alternatives
Best eesel AI alternatives in India (2026)
eesel AI is a helpdesk software product from eesel AI, Middletown, priced at On request with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 15 have a free plan, 5 are built in India.
Quick answer
The closest alternatives to eesel AI are Wonderchat (On request), Quickchat AI (On request), Intercom (₹2,400/mo), Zoho Desk (Free plan) and Tidio (Free plan). Wonderchat is the top-ranked option with a free plan. Published prices in this list start at ₹2,400/month.
Why businesses look for a eesel AI alternative
Indian support and GST
eesel AI is built in USA. 5 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
eesel AI alternatives compared
Ranked by how closely each product matches eesel AI's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | eesel AI (current) | On request | Yes | Web | No | 4.3/5 | — |
| 1 | Wonderchat | On request | Yes | Web | No | 4.2/5 | |
| 2 |  Quickchat AI | On request | Yes | Web | No | 4.2/5 | |
| 3 |  Intercom | ₹2,400/mo | No | Web | No | 4.5/5 | |
| 4 |  Zoho Desk | Free plan | Yes | Web | Yes | 4.8/5 | |
| 5 |  Tidio | Free plan | Yes | Web | No | 4.4/5 | |
| 6 |  Workativ | On request | No | Web | Yes | 4.2/5 | |
| 7 |  Hiver | Free plan | Yes | Web | Yes | 4.7/5 | |
| 8 |  Help Scout | Free plan | Yes | Web | No | 4.6/5 | |
| 9 |  HubSpot Service Hub | Free plan | Yes | Web | No | 4.6/5 | |
| 10 |  Salesforce Service Cloud | Free · paid from $25/user/mo | Yes | Web | No | 4.6/5 | |
| 11 |  Jira Service Management | Free plan | Yes | Web | No | 4.6/5 | |
| 12 |  UVdesk | Free plan | Yes | Web | Yes | 4.6/5 | |
| 13 |  LiveChatAI | On request | Yes | Web | No | 4.3/5 | |
| 14 |  Desk365 | Free plan | Yes | Web | Yes | 4.6/5 | |
| 15 |  osTicket | Free plan | Yes | Web | No | 4.5/5 | |
| 16 |  Plain | On request | No | Web | No | 4/5 | |
| 17 |  Yuma AI | On request | No | Web | No | 4/5 | |
| 18 |  Chatwith | On request | Yes | Web | No | 4.2/5 | |
| 19 |  Siena AI | On request | No | Web | No | 4/5 | |
| 20 |  Zammad | Free plan | Yes | Web | No | 4.4/5 |
Top 10 eesel AI alternatives in detail
2. Quickchat AI
Quickchat AI · San Francisco · Helpdesk software · 4.2/5
AI agents for customer support that reduce new support tickets.
On request
Free plan available
₹2,400/mo
Free trial
Compared with eesel AI
- No free plan, unlike eesel AI
Key features
- Shared inbox
- Ticketing
- Multiple inboxes (Advanced and above)
- Round robin assignment (Advanced and above)
- Workflow automation (Advanced and above)
4. Zoho Desk
Zoho Corporation · Chennai · Helpdesk software · 4.8/5
Context-aware helpdesk with multichannel ticketing.
Free plan
Free plan available
Compared with eesel AI
- Built in India (Chennai)
Key features
- Ticket Management
- Agent Productivity
- Real Time Collaboration
- Work modes
- Parent-child ticketing
Free plan
Free plan available
Key features
- Website chat widget
- Billable-conversation based plans
- Multichannel inbox
- Flows visual chatbot builder (metered by visitors reached)
- Macros (Growth and above)
6. Workativ
Workativ · Chennai · Helpdesk software · 4.2/5
AI agent platform that automates HR and IT support requests for employees.
On request
Free trial
Compared with eesel AI
- No free plan, unlike eesel AI
- Built in India (Chennai)
Free plan
Free plan available
Compared with eesel AI
- Built in India (Bengaluru)
Free plan
Free plan available
Key features
- Shared inbox
- Multiple inboxes (Standard and above)
- Unlimited tags and saved replies (Standard and above)
- Internal teams and company grouping (Plus and above)
- Round robin routing (Plus); multiple routing types (Pro)
Free plan
Free plan available
10. Salesforce Service Cloud
Salesforce · San Francisco · Helpdesk software · 4.6/5
Enterprise customer service.
Free · paid from $25/user/mo
Free plan available
eesel AI alternatives by what you need
Lowest published price
Free eesel AI alternatives
Indian alternatives to eesel AI
How to choose a eesel AI alternative
- List your channels and check each is native — WhatsApp especially.
- Knowledge base quality deflects tickets; look at the editor and search.
- Compare per-agent pricing across tiers; the features you need may sit two tiers up.
eesel AI alternatives — FAQs
What is the best alternative to eesel AI in 2026?+
The closest matches to eesel AI on App Advisor are Wonderchat (On request), Quickchat AI (On request), Intercom (₹2,400/mo). They are ranked by how closely their category, pricing model, platforms and target business size match eesel AI, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to eesel AI?+
Yes. 15 of the 20 alternatives listed have a free plan or are free: Wonderchat (On request), Quickchat AI (On request), Zoho Desk (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to eesel AI?+
Among alternatives that publish a price, Intercom starts lowest at ₹2,400/mo. Wonderchat also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to eesel AI?+
Yes. 5 alternatives are built in India, including Zoho Desk (Free plan), Workativ (On request), Hiver (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
eesel AI vs Wonderchat: which is better?+
Wonderchat is the closest match to eesel AI in our catalogue. Compare them side by side before you book a demo.
How were these eesel AI alternatives chosen?+
Every product listed sits in helpdesk software or a category eesel AI also covers, and eesel AI's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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