Helpdesk software · Pricing

Freshdesk pricing in India (2026)

Freshdesk has 3 published plans. Below is the full price list exactly as Freshworks publishes it, what each plan includes, and the costs people miss when budgeting.

Full Freshdesk review

Starting price

From $19/agent/month

Growth, billed annually

Free plan / trial

No free plan advertised

14-day Enterprise trial

Freshdesk price list

Every price below is quoted from Freshworks's official pricing page in US dollars. We never convert or estimate prices.

Plan	Price	Billing	What it adds
Growth	$19/agent/month	Billed annually	Freddy AI Agent with 500 sessions included Ticketing Self-service portal Analytics Day passes at $2/pass
Pro	$55/agent/month	Billed annually; marked Most popular	Everything in Growth Multilingual helpdesk Custom dashboards Intelligent routing Multiple SLA policies Day passes at $7/pass
Enterprise	$89/agent/month	Billed annually	Everything in Pro Freddy AI Insights Skill-based routing Sandbox Audit logs IP whitelisting Day passes at $12/pass

Other Freshdesk pricing options

Before you budget for Freshdesk

The pricing page prints annual-billing rates only; monthly-billed figures are not shown, though a monthly toggle exists alongside a 'Save 20%' annual option.
No free plan appears on the pricing page. Freshworks' support documentation describes a separate Free program of 2 agent seats for 6 months that 'applies only to Freshdesk customers and not available in Freshdesk Omni'.
Freshworks support documentation lists monthly, annual, quarterly and half-yearly subscription options.
Prices are published in USD. No INR price list or India-specific pricing page is published; GST treatment is not stated.

Is Freshdesk free?

Yes — Freshdesk has a free option. No free plan advertised (14-day Enterprise trial). Paid plans add the rest.

Prices change. Confirm the current price on Freshworks's pricing page before you sign.

Freshdesk pricing FAQs

What is Freshdesk pricing in India in 2026?+

Freshdesk has 3 plans: Growth at $19/agent/month, Pro at $55/agent/month, Enterprise at $89/agent/month. Freshworks publishes these prices in US dollars, so your invoice depends on the exchange rate on the billing date.

Is Freshdesk free?+

Yes — Freshdesk has a free option. No free plan advertised (14-day Enterprise trial). Paid plans add the rest.

Does Freshdesk have a free trial?+

Yes — 14 days, with access to the Enterprise plan on signup. A trial is the cheapest way to test the workflow you actually care about before paying.

What else costs extra on Freshdesk?+

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What is Freshdesk pricing?+

Freshdesk has three published plans: Growth at $19/agent/month, Pro at $55/agent/month and Enterprise at $89/agent/month, all billed annually. The separate Freshdesk Omni edition is $29, $79 and $119 per agent per month.

Is Freshdesk free?+

There is no free-forever plan on the Freshdesk pricing page. Freshworks' support documentation describes a Free program limited to 2 agent seats for 6 months, which applies only to Freshdesk and is not available in Freshdesk Omni. Everyone gets a 14-day trial with full Enterprise access at signup.

Does Freshdesk have a free trial?+

Yes. When you sign up you instantly get access to the Enterprise plan for 14 days.

What is Freshdesk pricing in India / in rupees?+

Freshworks does not publish an INR price list or an India pricing page for Freshdesk. The pricing page shows USD rates, and GST treatment is not stated, so Indian buyers should confirm billing currency with Freshworks.

How much does Freddy AI cost on Freshdesk?+

Freddy AI Copilot is $29/agent/month. Extra Freddy AI Agent sessions are $49 per 100 sessions; the Growth plan includes 500 sessions.

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