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Helpshift
by Helpshift ·
In-app player support and engagement platform built for mobile and console game studios.
- Starting price
- On request
- Ask for a quote
- Free trial / plan
- Not advertised
- Deployment
- Cloud
- Web, Android & iOS
- App Advisor rating
- 3.9
- transparency & India fit
What is Helpshift?
Helpshift is helpdesk software from Helpshift, based in . In-app player support and engagement platform built for mobile and console game studios.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, Helpshift also covers product management & roadmapping.
What works well
- +Native mobile apps for work on the go
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −Pricing is not published — expect a sales conversation before you see costs
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Mid-market · Enterprise
AI analysis of Helpshift
Analysing Helpshift — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Helpshift features
Category-standard capabilities plus what Helpshift adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- Mobile apps for Android and iOS
Helpshift pricing
Entry price
On request
Quoted per organisation after a discovery call
How Helpshift charges. Helpshift prices per organisation based on users, modules and implementation scope. Ask for a quote that includes onboarding, training and annual increases.
Read from the vendor's official website. Prices change — confirm on helpshift.com.
Specifications
- Category
- Helpdesk software, Product management & roadmapping
- Vendor
- Helpshift
- Headquarters
- Founded
- Not published
- Pricing model
- Quote-based
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web, Android, iOS
- Best for
- Mid-market, Enterprise
- Made in India
- No
More software like Helpshift
Alternatives, the same vendor's other products and India-first picks.
Compare all Helpshift alternatives with pricing →
Helpshift — frequently asked questions
What is Helpshift?+
Helpshift is helpdesk software by Helpshift. In-app player support and engagement platform built for mobile and console game studios.
How much does Helpshift cost?+
Helpshift does not publish a price list; pricing is quoted per organisation. Request a demo through App Advisor and we will ask the vendor for a written quote.
Does Helpshift offer a free trial or free plan?+
Helpshift does not advertise a free plan; ask the vendor for a trial or a guided demo.
Is Helpshift made in India?+
No. Helpshift is developed by Helpshift in , though it is used by Indian businesses.
Who is Helpshift best suited for?+
Helpshift suits mid-market, enterprise buyers looking for helpdesk software with product management & roadmapping.
What are the best alternatives to Helpshift?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Helpshift deployed?+
Helpshift is available as a cloud (SaaS) product, with web, Android and iOS apps.
About Helpshift
Helpshift · , · 1 product in our catalogue
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