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Helpdesk software · Pricing

Helpwise pricing in India (2027)

Helpwise has 3 published plans. Below is the full price list exactly as Helpwise (SaaS Labs) publishes it, what each plan includes, and the costs people miss when budgeting.

Full Helpwise review

Starting price

$12 per user/month

Standard plan, billed annually; $15 monthly; minimum 2 users

Free plan / trial

7-day free trial

No credit card required; no free plan

Helpwise price list

Every price below is quoted from Helpwise (SaaS Labs)'s official pricing page in US dollars. We never convert or estimate prices.

PlanPriceBillingWhat it adds
Standard$12 per user/month (annual) or $15 monthlyMinimum 2 users, maximum 10
  • 3 shared inboxes, 15 saved replies and 3 automation rules
  • Email, live chat and Facebook channels plus a help center
  • One personal email inbox per user
  • Notes, mentions, collision detection and shared drafts
  • Standard analytics and integrations
Premium$23 per user/month (annual) or $29 monthlyMinimum 2 users
  • 10 shared inboxes and unlimited saved replies
  • All channels, adding WhatsApp, SMS, calling and Instagram
  • 25 automation rules
  • Advanced analytics, all integrations and CSAT surveys
  • AI assist and conversation summaries
Advanced$39 per user/month (annual) or $49 monthlyMinimum 3 users
  • 30 shared inboxes and unlimited automation rules
  • SLA rules and advanced assignment
  • Chatbot and calling included
  • AI auto-prioritisation and custom views
  • Priority support and single sign-on

Other Helpwise pricing options

Additional inboxes

$49 per month

Pack of 3 extra shared inboxes

Chatbot add-on

$10 per user/month

Cloud phone system

$5 per active user/month

Before you budget for Helpwise

  • Annual billing saves 20 percent compared with monthly billing.
  • The pricing page lists prices in US dollars and does not mention GST or other taxes.
  • The plan feature list and comparison table disagree on whether SSO and the chatbot are included or add-ons, so confirm with sales.

Is Helpwise free?

Yes — Helpwise has a free option. 7-day free trial (No credit card required; no free plan). Paid plans add the rest.

Prices change. Confirm the current price on Helpwise (SaaS Labs)'s pricing page before you sign.

Helpwise pricing FAQs

What is Helpwise pricing in India in 2027?+

Helpwise has 3 plans: Standard at $12 per user/month (annual) or $15 monthly, Premium at $23 per user/month (annual) or $29 monthly, Advanced at $39 per user/month (annual) or $49 monthly. Helpwise (SaaS Labs) publishes these prices in US dollars, so your invoice depends on the exchange rate on the billing date.

Is Helpwise free?+

Yes — Helpwise has a free option. 7-day free trial (No credit card required; no free plan). Paid plans add the rest.

Does Helpwise have a free trial?+

Yes — 7-day free trial on all plans, no credit card required. A trial is the cheapest way to test the workflow you actually care about before paying.

What else costs extra on Helpwise?+

Additional inboxes ($49 per month); Chatbot add-on ($10 per user/month); Cloud phone system ($5 per active user/month). Add these to any budget before you compare it with another product.

What is Helpwise pricing in India?+

Helpwise charges in US dollars. Standard costs $12 per user per month on annual billing or $15 monthly, Premium costs $23 or $29, and Advanced costs $39 or $49. Standard and Premium need at least two users and Advanced at least three, so the cheapest account is about $24 a month. No separate INR price list is published.

Is there a Helpwise free trial or free plan?+

Helpwise has no free plan. Every plan comes with a 7-day free trial, and the pricing FAQ says no credit card is needed to start it. Seven days is short, so connect your real support inbox on day one and test WhatsApp, which only appears on Premium and above.

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