Cloud helpdesk with ticketing, automation and a free tier, built in Chennai.
Starts at
Free plan
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Helpdesk software · Pricing
Helpwise has 3 published plans. Below is the full price list exactly as Helpwise (SaaS Labs) publishes it, what each plan includes, and the costs people miss when budgeting.
Starting price
$12 per user/month
Standard plan, billed annually; $15 monthly; minimum 2 users
Free plan / trial
7-day free trial
No credit card required; no free plan
Every price below is quoted from Helpwise (SaaS Labs)'s official pricing page in US dollars. We never convert or estimate prices.
| Plan | Price | Billing | What it adds |
|---|---|---|---|
| Standard | $12 per user/month (annual) or $15 monthly | Minimum 2 users, maximum 10 |
|
| Premium | $23 per user/month (annual) or $29 monthly | Minimum 2 users |
|
| Advanced | $39 per user/month (annual) or $49 monthly | Minimum 3 users |
|
Additional inboxes
$49 per month
Pack of 3 extra shared inboxes
Chatbot add-on
$10 per user/month
Cloud phone system
$5 per active user/month
Yes — Helpwise has a free option. 7-day free trial (No credit card required; no free plan). Paid plans add the rest.
Prices change. Confirm the current price on Helpwise (SaaS Labs)'s pricing page before you sign.
Helpwise has 3 plans: Standard at $12 per user/month (annual) or $15 monthly, Premium at $23 per user/month (annual) or $29 monthly, Advanced at $39 per user/month (annual) or $49 monthly. Helpwise (SaaS Labs) publishes these prices in US dollars, so your invoice depends on the exchange rate on the billing date.
Yes — Helpwise has a free option. 7-day free trial (No credit card required; no free plan). Paid plans add the rest.
Yes — 7-day free trial on all plans, no credit card required. A trial is the cheapest way to test the workflow you actually care about before paying.
Additional inboxes ($49 per month); Chatbot add-on ($10 per user/month); Cloud phone system ($5 per active user/month). Add these to any budget before you compare it with another product.
Helpwise charges in US dollars. Standard costs $12 per user per month on annual billing or $15 monthly, Premium costs $23 or $29, and Advanced costs $39 or $49. Standard and Premium need at least two users and Advanced at least three, so the cheapest account is about $24 a month. No separate INR price list is published.
Helpwise has no free plan. Every plan comes with a 7-day free trial, and the pricing FAQ says no credit card is needed to start it. Seven days is short, so connect your real support inbox on day one and test WhatsApp, which only appears on Premium and above.
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Tell us your team size and we will come back with the real cost, the discount you can ask for, and two alternatives worth a look.
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