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LiveAgent
by Quality Unit · Bratislava, Slovakia · Since 2004
Helpdesk with live chat and call centre.
- Starting price
- Free plan
- Free trial / plan
- Free plan
- Start without a card
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.6
- transparency & India fit
What is LiveAgent?
LiveAgent is helpdesk software from Quality Unit, based in Bratislava, Slovakia and has been building software since 2004. Helpdesk with live chat and call centre.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
A free plan is available, with paid plans for growing teams. Beyond helpdesk software, LiveAgent also covers live chat & chatbot software.
What works well
- +Free trial available
- +Prices published openly on the official pricing page
- +Integrations directory on the official site
What to watch out for
- −No free plan on the official pricing page
- −Prices listed in USD, not Indian rupees
Best suited for: Startup · Small business · SMB
LiveAgent at a glance
Analysing LiveAgent — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
LiveAgent features
As listed on LiveAgent's official website.
- Search
- 3 actions on the side of the AI provider (FlowHunt)
- 3 actions on the LiveAgent side
- Human hand-off
- Answering FAQs automatically
- Lead generation
- Knowledge sources
- Multilingual support
- How LiveAgent AI helps businesses grow and scale
- AI Features for Customer Support
- Live chat AI bot
- Learn
What customers say about LiveAgent
Testimonials published on LiveAgent's own website, selected by the vendor. These are not independent reviews.
“It was difficult to remember what I had discussed with whom and when, and especially not to forget everything that needed to be done. If you process a large number of emails daily, the LiveAgent ticketing system is a great tool for handling it.” Source
LiveAgent pricing
Entry price
Free plan
Free plan, paid tiers for more users and features
How LiveAgent charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on liveagent.com.
LiveAgent screenshots
Specifications
- Category
- Helpdesk software, Live chat & chatbot software
- Vendor
- Quality Unit
- Headquarters
- Bratislava, Slovakia
- Founded
- 2004
- Pricing model
- Freemium
- Starting price
- Free plan
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Startup, Small business, SMB
- Made in India
- No
More software like LiveAgent
Alternatives, the same vendor's other products and India-first picks.
Compare all LiveAgent alternatives with pricing →
LiveAgent — frequently asked questions
Where is the LiveAgent login page?+
LiveAgent's login is at https://www.liveagent.com/login/, linked from its official website.
How much does LiveAgent cost?+
LiveAgent publishes its plans at https://www.liveagent.com/pricing/. Check that page for current prices, as plans change.
Does LiveAgent have a free trial?+
Yes. LiveAgent's official site offers a free trial.
What is LiveAgent?+
LiveAgent is helpdesk software by Quality Unit. Helpdesk with live chat and call centre.
How much does LiveAgent cost?+
LiveAgent has a free plan. Check the vendor's pricing page for current plans.
Does LiveAgent offer a free trial or free plan?+
Yes — LiveAgent offers a free plan you can start with.
Is LiveAgent made in India?+
No. LiveAgent is developed by Quality Unit in Bratislava, Slovakia.
Who is LiveAgent best suited for?+
LiveAgent suits startup, small business, smb buyers looking for helpdesk software with live chat & chatbot software.
What are the best alternatives to LiveAgent?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is LiveAgent deployed?+
LiveAgent is available as a cloud (SaaS) product, with web access.
About Quality Unit
Quality Unit · Bratislava, Slovakia · Founded 2004 · 2 products in our catalogue
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