RecommendedFeatured
Starts at
₹800/mo
- Starting price
- ₹5,400/mo
- per month, billed by vendor
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.2
- transparency & India fit
What is Microsoft Dynamics CRM?
Microsoft Dynamics CRM is crm software from Microsoft, based in Redmond, United States and has been building software since 1975. Dynamics CRM in India.
CRM software organises leads, contacts, deals and follow-ups so your sales team stops working from memory and WhatsApp. The right choice depends far more on your sales motion than on feature count — a long-cycle B2B pipeline and a high-volume inside-sales floor need genuinely different tools.
Pricing is published and starts at roughly ₹5,400 per month.
What works well
- +Free trial available
- +Developer API documented on the official site
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
Microsoft Dynamics CRM at a glance
Analysing Microsoft Dynamics CRM — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Microsoft Dynamics CRM features
As listed on Microsoft Dynamics CRM's official website.
- Start with intent, not technical constraints
- Unified data across apps and agents
- Built-in security for enterprise trust, governance, and control
- Connected across your ecosystem
- Streamline onboarding
- Move content from draft to publish
- Orchestrate service cases across channels
- Speed up finance approvals
- Stay ahead of inventory disruptions
- Coordinate field service in real time
- Power Platform
- Microsoft Power Apps
What customers say about Microsoft Dynamics CRM
Testimonials published on Microsoft Dynamics CRM's own website, selected by the vendor. These are not independent reviews.
“We’re shifting from the idea that CRM is just a reporting tool. With agents, we’re making CRM a way of life.” Source
“The transition to Dynamics 365 has been a game-changer for us. The improved usability and data consistency have significantly enhanced our operations.” Source
“In just 68 days, we delivered a modern, AI-ready contact center at scale.” Source
“Dynamics 365 Customer Service is intuitive, easy to access, and has strengthened inter-department communication, which makes me better at my job.” Source
Microsoft Dynamics CRM pricing
Entry price
₹5,400/mo
Published subscription pricing, taxes extra
How Microsoft Dynamics CRM charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on dynamics.microsoft.com.
Microsoft Dynamics CRM screenshots
Specifications
- Category
- CRM software
- Vendor
- Microsoft
- Headquarters
- Redmond, United States
- Founded
- 1975
- Pricing model
- Subscription
- Starting price
- ₹5,400/mo
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Microsoft Dynamics CRM
Alternatives, the same vendor's other products and India-first picks.
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Microsoft Dynamics CRM — frequently asked questions
How much does Microsoft Dynamics CRM cost?+
Microsoft Dynamics CRM publishes its plans at https://www.microsoft.com/en-in/dynamics-365/pricing-overview. Check that page for current prices, as plans change.
Does Microsoft Dynamics CRM have a free trial?+
Yes. Microsoft Dynamics CRM's official site offers a free trial.
What is Microsoft Dynamics CRM?+
Microsoft Dynamics CRM is crm software by Microsoft. Dynamics CRM in India.
How much does Microsoft Dynamics CRM cost?+
Microsoft Dynamics CRM's published pricing starts at ₹5,400/mo. Plans and taxes vary, so confirm on the official site.
Does Microsoft Dynamics CRM offer a free trial or free plan?+
App Advisor's listing records a free trial for Microsoft Dynamics CRM. Confirm the current trial terms on Microsoft's official site.
Is Microsoft Dynamics CRM made in India?+
No. Microsoft Dynamics CRM is developed by Microsoft in Redmond, United States.
Who is Microsoft Dynamics CRM best suited for?+
Microsoft Dynamics CRM suits small business, smb, mid-market buyers looking for crm software.
What are the best alternatives to Microsoft Dynamics CRM?+
Popular alternatives in crm software include Zoho CRM, Freshsales, LeadSquared. Use App Advisor's compare tool to see them side by side.
How is Microsoft Dynamics CRM deployed?+
Microsoft Dynamics CRM is available as a cloud (SaaS) product, with web access.
About Microsoft
Microsoft · Redmond, United States · Founded 1975 · 78 products in our catalogue
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