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Best Microsoft Dynamics CRM alternatives in India (2026)

Microsoft Dynamics CRM is a crm software product from Microsoft, Redmond, priced at ₹5,400/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 0 have a free plan, 5 are built in India, and 18 start cheaper or free.

Quick answer

The closest alternatives to Microsoft Dynamics CRM are LeadSquared (₹2,500/mo), SugarCRM (₹4,000/mo), Close (₹4,000/mo), Zoho CRM Plus (₹3,400/mo) and Pipeliner CRM (₹5,400/mo). Published prices in this list start at ₹1,000/month.

Why businesses look for a Microsoft Dynamics CRM alternative

Cost

Microsoft Dynamics CRM starts at ₹5,400/mo. 18 alternatives start lower or have a free plan.

Indian support and GST

Microsoft Dynamics CRM is built in United States. 5 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.

Microsoft Dynamics CRM alternatives compared

Ranked by how closely each product matches Microsoft Dynamics CRM's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
Microsoft Dynamics CRM logoMicrosoft Dynamics CRM (current)₹5,400/moNoWebNo4.2/5
1LeadSquared logoLeadSquared₹2,500/moNoWebYes4.7/5
2SugarCRM logoSugarCRM₹4,000/moNoWebNo4.5/5
3Close logoClose₹4,000/moNoWebNo4.4/5
4Zoho CRM Plus logoZoho CRM Plus₹3,400/moNoWebYes4.6/5
5Pipeliner CRM logoPipeliner CRM₹5,400/moNoWebNo4.3/5
6Insightly logoInsightly₹2,400/moNoWebNo4.5/5
7FIVE CRM logoFIVE CRM₹5,000/moNoWebNo4.3/5
8Nimble logoNimble₹2,000/moNoWebNo4.5/5
9Recruit CRM logoRecruit CRM₹3,300/moNoWebYes4.4/5
10SuperOffice logoSuperOffice₹4,000/moNoWebNo4.3/5
11Copper logoCopper₹1,900/moNoWebNo4.4/5
12Salesflare logoSalesflare₹2,400/moNoWebNo4.3/5
13SalesBabu CRM logoSalesBabu CRM₹1,000/moNoWebYes4.7/5
14Zendesk Sell logoZendesk Sell₹1,500/moNoWebNo4.5/5
15Pipedrive logoPipedrive₹1,200/moNoWebNo4.5/5
16Efficy CRM logoEfficy CRM₹3,000/moNoWebNo4.3/5
17GoHighLevel logoGoHighLevel₹8,000/moNoWebNo4.2/5
18noCRM.io logonoCRM.io₹1,800/moNoWebNo4.4/5
19IndiaMART Lead Manager logoIndiaMART Lead Manager₹2,500/moNoWebYes4.4/5
20Folk logoFolk₹1,600/moNoWebNo4.3/5

Top 10 Microsoft Dynamics CRM alternatives in detail

LeadSquared logo

1. LeadSquared

LeadSquared · Bengaluru · CRM software · 4.7/5

Sales execution CRM built for high-volume inside-sales teams.

₹2,500/mo

Free trial

Compared with Microsoft Dynamics CRM

  • Starts ₹2,900/mo cheaper (₹2,500/mo vs ₹5,400/mo)
  • Built in India (Bengaluru)

Key features

  • Lead management and lead prioritisation
  • Sales pipeline visibility
  • Workflow automation
  • Permission templates and role controls
  • Webhooks and API access
SugarCRM logo

2. SugarCRM

SugarCRM · Cupertino · CRM software · 4.5/5

Mid-market CRM with sales, marketing and service.

₹4,000/mo

Free trial

Compared with Microsoft Dynamics CRM

  • Starts ₹1,400/mo cheaper (₹4,000/mo vs ₹5,400/mo)
Close logo

3. Close

Close · San Francisco · CRM software · 4.4/5

Inside-sales CRM with built-in calling and email.

₹4,000/mo

Free trial

Compared with Microsoft Dynamics CRM

  • Starts ₹1,400/mo cheaper (₹4,000/mo vs ₹5,400/mo)
Zoho CRM Plus logo

4. Zoho CRM Plus

Zoho Corporation · Chennai · CRM software · 4.6/5

Unified customer experience suite from Zoho.

₹3,400/mo

Free trial

Compared with Microsoft Dynamics CRM

  • Starts ₹2,000/mo cheaper (₹3,400/mo vs ₹5,400/mo)
  • Built in India (Chennai)
Insightly logo

6. Insightly

Insightly · San Francisco · CRM software · 4.5/5

CRM with project management for mid-size teams.

₹2,400/mo

Free trial

Compared with Microsoft Dynamics CRM

  • Starts ₹3,000/mo cheaper (₹2,400/mo vs ₹5,400/mo)
FIVE CRM logo

7. FIVE CRM

FIVE CRM · London · CRM software · 4.3/5

CRM for outbound sales and call centres.

₹5,000/mo

Free trial

Compared with Microsoft Dynamics CRM

  • Starts ₹400/mo cheaper (₹5,000/mo vs ₹5,400/mo)
Nimble logo

8. Nimble

Nimble · Santa Monica · CRM software · 4.5/5

Relationship CRM with social profile enrichment.

₹2,000/mo

Free trial

Compared with Microsoft Dynamics CRM

  • Starts ₹3,400/mo cheaper (₹2,000/mo vs ₹5,400/mo)
Recruit CRM logo

9. Recruit CRM

Recruit CRM · New Delhi · CRM software · 4.4/5

ATS and CRM for recruitment agencies built in India.

₹3,300/mo

Free trial

Compared with Microsoft Dynamics CRM

  • Starts ₹2,100/mo cheaper (₹3,300/mo vs ₹5,400/mo)
  • Built in India (New Delhi)
SuperOffice logo

10. SuperOffice

SuperOffice · Oslo · CRM software · 4.3/5

European CRM for sales, marketing and service.

₹4,000/mo

Free trial

Compared with Microsoft Dynamics CRM

  • Starts ₹1,400/mo cheaper (₹4,000/mo vs ₹5,400/mo)

Microsoft Dynamics CRM alternatives by what you need

How to choose a Microsoft Dynamics CRM alternative

  • Work out your sales motion first. High-volume telecalling needs dialler integration, call recording and lead distribution. Long-cycle enterprise selling needs pipeline stages, quote management and forecasting. Very few products do both well.
  • Check WhatsApp seriously. In India it is the primary sales channel for most SMBs, and 'WhatsApp integration' ranges from a click-to-chat link to a full Business API implementation with templates and automation.
  • Then check adoption. The best CRM is the one your team actually updates — if data entry takes more than a few seconds per interaction, it will quietly go unused within a quarter.

Microsoft Dynamics CRM alternatives — FAQs

What is the best alternative to Microsoft Dynamics CRM in 2026?+

The closest matches to Microsoft Dynamics CRM on App Advisor are LeadSquared (₹2,500/mo), SugarCRM (₹4,000/mo), Close (₹4,000/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Microsoft Dynamics CRM, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Microsoft Dynamics CRM?+

None of the 20 closest alternatives to Microsoft Dynamics CRM has a free plan. Most offer a free trial instead, so ask for one before you commit.

What is the cheapest alternative to Microsoft Dynamics CRM?+

Among alternatives that publish a price, SalesBabu CRM starts lowest at ₹1,000/mo, compared with ₹5,400/mo for Microsoft Dynamics CRM. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Microsoft Dynamics CRM?+

Yes. 5 alternatives are built in India, including LeadSquared (₹2,500/mo), Zoho CRM Plus (₹3,400/mo), Recruit CRM (₹3,300/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Microsoft Dynamics CRM vs LeadSquared: which is better?+

LeadSquared is the closest match to Microsoft Dynamics CRM in our catalogue. Key differences: Starts ₹2,900/mo cheaper (₹2,500/mo vs ₹5,400/mo); Built in India (Bengaluru). Compare them side by side before you book a demo.

How were these Microsoft Dynamics CRM alternatives chosen?+

Every product listed sits in crm software or a category Microsoft Dynamics CRM also covers, and Microsoft's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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