Best Microsoft Dynamics CRM alternatives in India (2026)
Microsoft Dynamics CRM is a crm software product from Microsoft, Redmond, priced at ₹5,400/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 0 have a free plan, 5 are built in India, and 18 start cheaper or free.
The closest alternatives to Microsoft Dynamics CRM are LeadSquared (₹2,500/mo), SugarCRM (₹4,000/mo), Close (₹4,000/mo), Zoho CRM Plus (₹3,400/mo) and Pipeliner CRM (₹5,400/mo). Published prices in this list start at ₹1,000/month.
Why businesses look for a Microsoft Dynamics CRM alternative
Cost
Microsoft Dynamics CRM starts at ₹5,400/mo. 18 alternatives start lower or have a free plan.
Indian support and GST
Microsoft Dynamics CRM is built in United States. 5 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Microsoft Dynamics CRM alternatives compared
Ranked by how closely each product matches Microsoft Dynamics CRM's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
How to choose a Microsoft Dynamics CRM alternative
Work out your sales motion first. High-volume telecalling needs dialler integration, call recording and lead distribution. Long-cycle enterprise selling needs pipeline stages, quote management and forecasting. Very few products do both well.
Check WhatsApp seriously. In India it is the primary sales channel for most SMBs, and 'WhatsApp integration' ranges from a click-to-chat link to a full Business API implementation with templates and automation.
Then check adoption. The best CRM is the one your team actually updates — if data entry takes more than a few seconds per interaction, it will quietly go unused within a quarter.
Microsoft Dynamics CRM alternatives — FAQs
What is the best alternative to Microsoft Dynamics CRM in 2026?+
The closest matches to Microsoft Dynamics CRM on App Advisor are LeadSquared (₹2,500/mo), SugarCRM (₹4,000/mo), Close (₹4,000/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Microsoft Dynamics CRM, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Microsoft Dynamics CRM?+
None of the 20 closest alternatives to Microsoft Dynamics CRM has a free plan. Most offer a free trial instead, so ask for one before you commit.
What is the cheapest alternative to Microsoft Dynamics CRM?+
Among alternatives that publish a price, SalesBabu CRM starts lowest at ₹1,000/mo, compared with ₹5,400/mo for Microsoft Dynamics CRM. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Microsoft Dynamics CRM?+
Yes. 5 alternatives are built in India, including LeadSquared (₹2,500/mo), Zoho CRM Plus (₹3,400/mo), Recruit CRM (₹3,300/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Microsoft Dynamics CRM vs LeadSquared: which is better?+
LeadSquared is the closest match to Microsoft Dynamics CRM in our catalogue. Key differences: Starts ₹2,900/mo cheaper (₹2,500/mo vs ₹5,400/mo); Built in India (Bengaluru). Compare them side by side before you book a demo.
How were these Microsoft Dynamics CRM alternatives chosen?+
Every product listed sits in crm software or a category Microsoft Dynamics CRM also covers, and Microsoft's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which Microsoft Dynamics CRM alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.