RecommendedFeatured
Starts at
Free plan
- Starting price
- On request
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.0
- transparency & India fit
What is Yuma AI?
Yuma AI is helpdesk software from Yuma AI, based in Cambridge, USA. AI agents for ecommerce customer support, sales, social and chat.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, Yuma AI also covers ai tools.
What works well
- +Covers more than one software category, reducing the number of tools you run
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
AI analysis of Yuma AI
Analysing Yuma AI — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Yuma AI features
Category-standard capabilities plus what Yuma AI adds. Verify depth in a demo.
- Multi-channel ticketing (email, chat, phone, WhatsApp)
- SLA policies and escalations
- Knowledge base and self-service portal
- Automation and canned responses
- Agent collaboration and internal notes
- CSAT surveys
- Reporting and dashboards
- CRM and e-commerce integrations
- AI-assisted workflows and suggestions
Yuma AI pricing
Entry price
On request
Published subscription pricing, taxes extra
How Yuma AI charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on yuma.ai.
Specifications
- Category
- Helpdesk software, AI tools
- Vendor
- Yuma AI
- Headquarters
- Cambridge, USA
- Founded
- Not published
- Pricing model
- Subscription
- Starting price
- On request
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Yuma AI
Alternatives, the same vendor's other products and India-first picks.
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Yuma AI — frequently asked questions
What is Yuma AI?+
Yuma AI is helpdesk software by Yuma AI. AI agents for ecommerce customer support, sales, social and chat.
How much does Yuma AI cost?+
Yuma AI is a paid product. Check Yuma AI's official pricing page for current plans, or request a quote through App Advisor.
Does Yuma AI offer a free trial or free plan?+
App Advisor's listing records a free trial for Yuma AI. Confirm the current trial terms on Yuma AI's official site.
Is Yuma AI made in India?+
No. Yuma AI is developed by Yuma AI in Cambridge, USA.
Who is Yuma AI best suited for?+
Yuma AI suits small business, smb, mid-market buyers looking for helpdesk software with ai tools.
What are the best alternatives to Yuma AI?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Yuma AI deployed?+
Yuma AI is available as a cloud (SaaS) product, with web access.
About Yuma AI
Yuma AI · Cambridge, USA · 1 product in our catalogue
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