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Yuma AI

by Yuma AI · Cambridge, USA

AI agents for ecommerce customer support, sales, social and chat.

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Starting price
Paid plans
Free trial / plan
Free trial
Deployment
Cloud
Web
App Advisor rating
4.0
transparency & India fit

What is Yuma AI?

Yuma AI is helpdesk software from Yuma AI, based in Cambridge, USA. AI agents for ecommerce customer support, sales, social and chat.

Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.

Pricing is quoted per organisation, so ask the vendor for a proposal that matches your size. Beyond helpdesk software, Yuma AI also covers ai tools.

What works well

  • +Free trial available
  • +Prices published openly on the official pricing page
  • +Developer API documented on the official site
  • +Integrations directory on the official site
  • +States SOC 2, GDPR compliance

What to watch out for

  • −No free plan on the official pricing page
  • −Prices listed in USD, not Indian rupees

Best suited for: Small business · SMB · Mid-market

Yuma AI at a glance

Analysing Yuma AI — pricing, features, reviews and alternatives…

Generated by App Advisor's native engine from this listing's verified data — not a paid placement.

Yuma AI features

As listed on Yuma AI's official website.

  • How to evaluate any automation tool before you buy
  • Quick comparison of all 9 tools
  • Yuma AI
  • Gorgias AI
  • Siena AI
  • Zendesk AI
  • Intercom
  • Tidio
  • Kustomer
  • Freshdesk
  • A buying framework before you decide
  • Frequently asked questions

What customers say about Yuma AI

Testimonials published on Yuma AI's own website, selected by the vendor. These are not independent reviews.

“Yuma handles 89% of our tickets. We scaled to 150K+ tickets a month without adding headcount.” Source

Yuma AI pricing

Entry price

Paid plans

Published subscription pricing, taxes extra

How Yuma AI charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.

Read from the vendor's official website. Prices change — confirm on yuma.ai.

Yuma AI screenshots

Specifications

Category
Helpdesk software, AI tools
Vendor
Yuma AI
Headquarters
Cambridge, USA
Founded
Not published
Pricing model
Subscription
Starting price
Paid plans
Deployment
Cloud
Platforms
Web
Best for
Small business, SMB, Mid-market
Made in India
No

More software like Yuma AI

Alternatives, the same vendor's other products and India-first picks.

Compare all Yuma AI alternatives with pricing →

Yuma AI — frequently asked questions

Where is the Yuma AI login page?+

Yuma AI's login is at https://app.yuma.ai/signin, linked from its official website.

How much does Yuma AI cost?+

Yuma AI publishes its plans at https://yuma.ai/pricing. Check that page for current prices, as plans change.

Does Yuma AI have a free trial?+

Yes. Yuma AI's official site offers a free trial.

Is Yuma AI secure and compliant?+

Yuma AI's official site states SOC 2, GDPR compliance.

What is Yuma AI?+

Yuma AI is helpdesk software by Yuma AI. AI agents for ecommerce customer support, sales, social and chat.

How much does Yuma AI cost?+

Yuma AI is a paid product. Check Yuma AI's official pricing page for current plans, or request a quote through App Advisor.

Does Yuma AI offer a free trial or free plan?+

App Advisor's listing records a free trial for Yuma AI. Confirm the current trial terms on Yuma AI's official site.

Is Yuma AI made in India?+

No. Yuma AI is developed by Yuma AI in Cambridge, USA.

Who is Yuma AI best suited for?+

Yuma AI suits small business, smb, mid-market buyers looking for helpdesk software with ai tools.

What are the best alternatives to Yuma AI?+

Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.

How is Yuma AI deployed?+

Yuma AI is available as a cloud (SaaS) product, with web access.

About Yuma AI

Yuma AI logo

Yuma AI · Cambridge, USA · 1 product in our catalogue

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