1. Alchemer
Alchemer · Louisville · Survey & customer feedback tools · 4.5/5
Enterprise survey software.
₹4,000/mo
Free trial
Survey & customer feedback tools · Alternatives
Best Zapnito alternatives in India (2027)
Zapnito is a survey & customer feedback tools product from Zapnito Ltd, London, priced at Paid plans. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 1 have a free plan, 2 are built in India.
Quick answer
The closest alternatives to Zapnito are Alchemer (₹4,000/mo), Retently (₹4,000/mo), Nicereply (₹4,000/mo), Higher Logic (On request) and Gainsight (On request). Zoho Survey is the top-ranked option with a free plan. Published prices in this list start at ₹2,000/month.
Why businesses look for a Zapnito alternative
There is no free plan
Zapnito has no free tier. 1 alternatives do, which lets you test with real data before you pay.
Indian support and GST
Zapnito is built in United Kingdom. 2 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Zapnito alternatives compared
Ranked by how closely each product matches Zapnito's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Zapnito (current) | Paid plans | No | Web | No | 3.9/5 | — |
| 1 | Alchemer | ₹4,000/mo | No | Web | No | 4.5/5 | |
| 2 |  Retently | ₹4,000/mo | No | Web | No | 4.4/5 | |
| 3 |  Nicereply | ₹4,000/mo | No | Web | No | 4.3/5 | |
| 4 |  Higher Logic | On request | No | Web | No | 4/5 | |
| 5 |  Gainsight | On request | No | Web | No | 4/5 | |
| 6 |  Higher Logic Vanilla | On request | No | Web | No | 4/5 | |
| 7 |  Podium | ₹25,000/mo | No | Web | No | 4.3/5 | |
| 8 |  Reviews.io | ₹4,000/mo | No | Web | No | 4.3/5 | |
| 9 |  Zonka Feedback | Custom quote · Priced by response volume | No | Web | Yes | 4.6/5 | |
| 10 |  Grade.us | ₹8,000/mo | No | Web | No | 4.3/5 | |
| 11 |  Pollfish | Pay as you go | No | Web | No | 4.2/5 | |
| 12 |  Synup | Paid plans | No | Web | No | 4/5 | |
| 13 |  GatherUp | Paid plans | No | Web | No | 4/5 | |
| 14 |  Yext | Paid plans | No | Web | No | 4/5 | |
| 15 |  Zoho Survey | Free · paid from ₹416/mo · Basic ₹416/month, yearly billing only | Yes | Web | Yes | 4.8/5 | |
| 16 |  NiceJob | Paid plans | No | Web | No | 4/5 | |
| 17 |  CustomerSure | Paid plans | No | Web | No | 4/5 | |
| 18 |  Customer.guru | Paid plans | No | Web | No | 4/5 | |
| 19 |  Formsite | ₹2,000/mo | No | Web | No | 4.4/5 | |
| 20 |  Paperform | ₹2,000/mo | No | Web | No | 4.3/5 |
Top 10 Zapnito alternatives in detail
2. Retently
Retently · Chisinau · Survey & customer feedback tools · 4.4/5
NPS and customer experience.
₹4,000/mo
Free trial
₹4,000/mo
Free trial
4. Higher Logic
Higher Logic LLC · Arlington · Survey & customer feedback tools · 4/5
Online community software that brings organisations and their members together for discussions and engagement.
On request
Quote-based
5. Gainsight
Gainsight, Inc. · San Francisco · Survey & customer feedback tools · 4/5
Customer success and retention platform that gives teams the context to act so more customers get value, stay and grow.
On request
Quote-based
6. Higher Logic Vanilla
Higher Logic LLC · Arlington · Survey & customer feedback tools · 4/5
Customer community software with forums, Q&A and knowledge sharing for B2B and B2C audiences.
On request
Quote-based
7. Podium
Podium · Lehi · Survey & customer feedback tools · 4.3/5
Reviews, messaging and payments for local businesses.
₹25,000/mo
Free trial
8. Reviews.io
Reviews.io · Leicester · Survey & customer feedback tools · 4.3/5
Reviews collection and display.
₹4,000/mo
Free trial
9. Zonka Feedback
Zonka Technologies · Gurugram · Survey & customer feedback tools · 4.6/5
Feedback surveys with WhatsApp and kiosk modes, built in India.
Custom quote · Priced by response volume
Free trial
Compared with Zapnito
- Built in India (Gurugram)
Key features
- Offline kiosk on iPad and Android tablets
- Email and SMS surveys
- WhatsApp surveys
- Website and in-product surveys
- In-app feedback SDK
10. Grade.us
Grade.us (Traject) · Boise · Survey & customer feedback tools · 4.3/5
Review management for agencies.
₹8,000/mo
Free trial
Zapnito alternatives by what you need
Lowest published price
Free Zapnito alternatives
How to choose a Zapnito alternative
- Decide whether you need forms or a feedback programme; Google Forms and Typeform cover forms, whereas NPS programmes need distribution and follow-up.
- Check WhatsApp and SMS distribution — email response rates in India are low.
- Look for vernacular survey support if your customers are not English-first.
Zapnito alternatives — FAQs
What is the best alternative to Zapnito in 2027?+
The closest matches to Zapnito on App Advisor are Alchemer (₹4,000/mo), Retently (₹4,000/mo), Nicereply (₹4,000/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Zapnito, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Zapnito?+
Yes. 1 of the 20 alternatives listed have a free plan or are free: Zoho Survey (Free · paid from ₹416/mo · Basic ₹416/month, yearly billing only). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Zapnito?+
Among alternatives that publish a price, Zonka Feedback starts lowest at Custom quote · Priced by response volume. Zoho Survey also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Zapnito?+
Yes. 2 alternatives are built in India, including Zonka Feedback (Custom quote · Priced by response volume), Zoho Survey (Free · paid from ₹416/mo · Basic ₹416/month, yearly billing only). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Zapnito vs Alchemer: which is better?+
Alchemer is the closest match to Zapnito in our catalogue. Compare them side by side before you book a demo.
How were these Zapnito alternatives chosen?+
Every product listed sits in survey & customer feedback tools or a category Zapnito also covers, and Zapnito Ltd's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which Zapnito alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
Related alternatives
Alchemer alternativesRetently alternativesNicereply alternativesHigher Logic alternativesGainsight alternativesHigher Logic Vanilla alternativesPodium alternativesReviews.io alternativesZonka Feedback alternativesGrade.us alternativesPollfish alternativesSynup alternativesAll survey & customer feedback tools alternativesBrowse all alternatives