RecommendedFeatured
Starts at
Free plan
- Starting price
- ₹1,600/mo
- per month, billed by vendor
- Free trial / plan
- Free trial
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.2
- transparency & India fit
What is Zendesk Support?
Zendesk Support is helpdesk software from Zendesk, based in San Francisco, United States and has been building software since 2007. Ticketing core of Zendesk.
Helpdesk software collects customer queries from email, chat, phone and social into one queue with ownership, SLAs and reporting. The Indian-specific question is usually WhatsApp: whether it is a first-class channel or an afterthought.
Pricing is published and starts at roughly ₹1,600 per month. Beyond helpdesk software, Zendesk Support also covers ai chatbots.
What works well
- +Free trial available
- +Developer API documented on the official site
- +Integrations directory on the official site
- +States ISO 27001, SOC 2, GDPR compliance
What to watch out for
- −No permanently free plan
- −Global vendor — check India-specific compliance (GST, TDS) and support hours before you commit
Best suited for: Small business · SMB · Mid-market
Zendesk Support at a glance
Analysing Zendesk Support — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Zendesk Support features
As listed on Zendesk Support's official website.
- Contact Sales
- Reach resolutions anytime, anywhere
- Automate and accelerate operations
- Unlock hidden business insights
- jump to a section
- Create your resolution foundation
- Connect your data ecosystem
- Gain a complete service view
- Deliver answers instantly
- Link service to the rest of your business
- Empower admins with no-code tools
- Integrate your service journey
What customers say about Zendesk Support
Testimonials published on Zendesk Support's own website, selected by the vendor. These are not independent reviews.
“One of the biggest improvements is that Zendesk WFM can automatically generate schedules and forecasts based on our ticket volume. With the previous program, we had to put in more information and generate our own schedules.” Source
“By consolidating everything into Zendesk, we’ve reduced our staffing costs by over 50% while increasing our efficiency, performance, and CSAT.” Source
“Our successful experience with Zendesk AI has given artificial intelligence credibility across all of our business. For many of us, it’s the first AI tool that lived up to the hype and actually delivered.” Source
Zendesk Support pricing
Entry price
₹1,600/mo
Published subscription pricing, taxes extra
How Zendesk Support charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on zendesk.com.
Zendesk Support screenshots
Specifications
- Category
- Helpdesk software, AI chatbots
- Vendor
- Zendesk
- Headquarters
- San Francisco, United States
- Founded
- 2007
- Pricing model
- Subscription
- Starting price
- ₹1,600/mo
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- No
More software like Zendesk Support
Alternatives, the same vendor's other products and India-first picks.
Compare all Zendesk Support alternatives with pricing →
Zendesk Support — frequently asked questions
Where is the Zendesk Support login page?+
Zendesk Support's login is at https://www.zendesk.com/in/login/, linked from its official website.
How much does Zendesk Support cost?+
Zendesk Support publishes its plans at https://www.zendesk.com/in/pricing/. Check that page for current prices, as plans change.
Does Zendesk Support have a free trial?+
Yes. Zendesk Support's official site offers a free trial.
Is Zendesk Support secure and compliant?+
Zendesk Support's official site states ISO 27001, SOC 2, GDPR, HIPAA compliance.
What is Zendesk Support?+
Zendesk Support is helpdesk software by Zendesk. Ticketing core of Zendesk.
How much does Zendesk Support cost?+
Zendesk Support's published pricing starts at ₹1,600/mo. Plans and taxes vary, so confirm on the official site.
Does Zendesk Support offer a free trial or free plan?+
App Advisor's listing records a free trial for Zendesk Support. Confirm the current trial terms on Zendesk's official site.
Is Zendesk Support made in India?+
No. Zendesk Support is developed by Zendesk in San Francisco, United States.
Who is Zendesk Support best suited for?+
Zendesk Support suits small business, smb, mid-market buyers looking for helpdesk software with ai chatbots.
What are the best alternatives to Zendesk Support?+
Popular alternatives in helpdesk software include Freshdesk, Zoho Desk, Freshservice. Use App Advisor's compare tool to see them side by side.
How is Zendesk Support deployed?+
Zendesk Support is available as a cloud (SaaS) product, with web access.
About Zendesk
Zendesk · San Francisco, United States · Founded 2007 · 4 products in our catalogue
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