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Helpdesk software · Alternatives
Zendesk Support is a helpdesk software product from Zendesk, San Francisco, priced at ₹1,600/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 1 have a free plan, 8 are built in India, and 9 start cheaper or free.
Quick answer
The closest alternatives to Zendesk Support are Freshservice (₹1,600/mo), HappyFox (₹2,000/mo), Front (₹1,600/mo), Groove (₹1,500/mo) and Supportbee (₹1,000/mo). Zoho Desk is the top-ranked option with a free plan. Published prices in this list start at ₹500/month.
There is no free plan
Zendesk Support has no free tier. 1 alternatives do, which lets you test with real data before you pay.
Cost
Zendesk Support starts at ₹1,600/mo. 9 alternatives start lower or have a free plan.
Indian support and GST
Zendesk Support is built in United States. 8 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Ranked by how closely each product matches Zendesk Support's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Zendesk Support (current) | ₹1,600/mo | No | Web | No | 4.2/5 | — |
| 1 |  Freshservice | ₹1,600/mo | No | Web | Yes | 4.7/5 | |
| 2 |  HappyFox | ₹2,000/mo | No | Web | No | 4.5/5 | |
| 3 |  Front | ₹1,600/mo | No | Web | No | 4.4/5 | |
| 4 |  Groove | ₹1,500/mo | No | Web | No | 4.4/5 | |
| 5 |  Supportbee | ₹1,000/mo | No | Web | Yes | 4.6/5 | |
| 6 |  Helpwise | ₹1,000/mo | No | Web | Yes | 4.5/5 | |
| 7 |  Freshdesk Omni | ₹2,400/mo | No | Web | Yes | 4.5/5 | |
| 8 |  Enchant | ₹1,200/mo | No | Web | No | 4.3/5 | |
| 9 |  Gorgias | ₹800/mo | No | Web | No | 4.4/5 | |
| 10 |  Exotel Support Suite | ₹2,999/mo | No | Web | Yes | 4.5/5 | |
| 11 |  Zoho Service Plus | ₹1,400/mo | No | Web | Yes | 4.4/5 | |
| 12 |  HelpCrunch | ₹1,000/mo | No | Web | No | 4.3/5 | |
| 13 |  Kayako | ₹5,000/mo | No | Web | No | 4.5/5 | |
| 14 |  Dixa | ₹3,000/mo | No | Web | No | 4.3/5 | |
| 15 |  Zoho Desk Express | ₹500/mo | No | Web | Yes | 4.6/5 | |
| 16 |  QueueMetrics | ₹5,000/mo | No | Web | No | 4.3/5 | |
| 17 |  Intercom | ₹2,400/mo | No | Web | No | 4.5/5 | |
| 18 |  Re:amaze | ₹2,400/mo | No | Web | No | 4.4/5 | |
| 19 |  Amazon Connect | Pay as you go | No | Web | No | 4.2/5 | |
| 20 |  Zoho Desk | Free plan | Yes | Web | Yes | 4.8/5 |
Freshworks · San Mateo · Helpdesk software · 4.7/5
IT service management from Freshworks.
₹1,600/mo
Free trial
Compared with Zendesk Support
Key features
₹2,000/mo
Free trial
Compared with Zendesk Support
Key features
₹1,500/mo
Free trial
Compared with Zendesk Support
₹1,000/mo
Free trial
Compared with Zendesk Support
₹1,000/mo
Free trial
Compared with Zendesk Support
Freshworks · San Mateo · Helpdesk software · 4.5/5
Unified support suite from Freshworks.
₹2,400/mo
Free trial
Compared with Zendesk Support
₹1,200/mo
Free trial
Compared with Zendesk Support
₹800/mo
Free trial
Compared with Zendesk Support
Key features
Exotel · Bengaluru · Helpdesk software · 4.5/5
Support conversations on Exotel.
₹2,999/mo
Free trial
Compared with Zendesk Support
The closest matches to Zendesk Support on App Advisor are Freshservice (₹1,600/mo), HappyFox (₹2,000/mo), Front (₹1,600/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Zendesk Support, then by rating. The best choice depends on your team size and budget.
Yes. 1 of the 20 alternatives listed have a free plan or are free: Zoho Desk (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Among alternatives that publish a price, Zoho Desk Express starts lowest at ₹500/mo, compared with ₹1,600/mo for Zendesk Support. Zoho Desk also has a free plan. Prices are read from each vendor's website and exclude GST.
Yes. 8 alternatives are built in India, including Freshservice (₹1,600/mo), Supportbee (₹1,000/mo), Helpwise (₹1,000/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Freshservice is the closest match to Zendesk Support in our catalogue. Key differences: Built in India (San Mateo). Compare them side by side before you book a demo.
Every product listed sits in helpdesk software or a category Zendesk Support also covers, and Zendesk's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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