Sales CRM with deep customisation and a very large integration ecosystem.
- Targets 5 buyer segments
- Built in India
Starts at
Free
Generic crm software will technically work for a travel agency. It will also make you fight it every day. Here is what actually matters in this industry, and which products handle it.
These are the things that break a generic tool. If a vendor cannot answer for them, the demo is not worth booking.
Every sale is a custom itinerary, not a catalogue product
Customers pay in instalments while suppliers need paying on their own schedule
Date changes and cancellations ripple through every booking component
GST on tour packages has its own treatment under the margin scheme
Enquiries arrive on WhatsApp and get lost without a pipeline
Take this list into every demo. Ask the vendor to show you each one working, not describe it.
Ranked by our analysis score, with products the vendor positions for travel agency shown first. Pricing and features are read from each vendor’s own official website.
Sales CRM with deep customisation and a very large integration ecosystem.
Starts at
Free
Open-source business suite you can start with one free app.
Starts at
Free
Sales execution built for high-volume inside-sales teams.
Starts at
₹2,500/user/month
Sales CRM with built-in phone, email and chat.
Starts at
$9/user/month
Free CRM that scales into a paid sales, marketing and service suite.
Starts at
Free
WhatsApp shared inbox and no-code chatbots for sales teams.
Starts at
₹2,399/month
Flat-fee Indian CRM with unlimited users instead of per-seat pricing.
Starts at
Free
Enterprise sales CRM with the deepest customisation and partner ecosystem.
Starts at
$25/user/month
CRM for mid-market sales, marketing and service teams.
Starts at
On request
The non-negotiables are itinerary builder with quotation generation, part-payment and supplier payment tracking, amendment and cancellation handling, tour package gst treatment, whatsapp enquiry capture into a pipeline. Most vendors in this category cover the basics well; where they differ is whether these industry-specific requirements are built in or bolted on. Ask for a live demo of each one before you sign anything.
Entry plans typically start between ₹300 and ₹1,500 per user per month, and several vendors offer a free tier for very small teams. Published pricing for each product is shown on its page, read from the vendor's own website. Actual pricing is set by the vendor and is often negotiable at volume — App Advisor does not sell software and takes no payment for it.
Below roughly ten users a good general-purpose tool is usually fine, and cheaper. Above that, the industry-specific requirements start costing real hours every week — at which point a purpose-built product pays for itself. The honest answer depends on your volume, so use our advisor rather than guessing.
Every Indian product in our catalogue that claims GST support has that claim recorded from its official site, with the source URL shown. Verify e-invoicing and e-way bill support specifically if your turnover crosses the mandatory thresholds — those are separate features from basic GST invoicing, and vendors are not always clear about the difference.