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Contact center & cloud telephony · Alternatives

Best Celitix alternatives in India (2027)

Celitix is a contact center & cloud telephony product from Proactive Professional Services Pvt Ltd, Jaipur, priced at ₹1,199/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 0 have a free plan, 18 are built in India, and 4 start cheaper or free.

Celitix review

Quick answer

The closest alternatives to Celitix are Kommuno (₹2,500/mo), Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra), Toll Free India by Servetel (₹1,000/mo) and injixo (₹800/mo). Published prices in this list start at ₹175/month.

Why businesses look for a Celitix alternative

Cost

Celitix starts at ₹1,199/mo. 4 alternatives start lower or have a free plan.

A mobile app

Celitix does not list an Android app. 1 alternatives do.

Celitix alternatives compared

Ranked by how closely each product matches Celitix's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—Celitix logoCelitix (current)₹1,199/moNoWebYes4.3/5—
1Kommuno logoKommuno₹2,500/moNoWebYes4.3/5
2Knowlarity SuperReceptionist logoKnowlarity SuperReceptionist₹1,500/moNoWebYes4.7/5
3MyOperator Contact Center logoMyOperator Contact CenterRs 5,000/month · Sedan plan, 10 users, billed yearly, GST extraNoWebYes4.7/5
4Toll Free India by Servetel logoToll Free India by Servetel₹1,000/moNoWebYes4.3/5
5injixo logoinjixo₹800/moNoWebNo4.3/5
6Exotel API logoExotel APIPay as you goNoWebYes4.4/5
7Alohaa logoAlohaaOn requestNoWebYes4.1/5
8Ozonetel Contact Center logoOzonetel Contact CenterFrom $25/agent/mo (min 3 agents, USD)NoWebYes4.7/5
9Authkey logoAuthkey₹1,000/moNoWebYes4.4/5
10Aloware logoAloware$30/agent/month (iPro + AI, monthly)NoWebNo3.9/5
11Ozonetel Kookoo logoOzonetel KookooPay as you goNoWebYes4.4/5
12Knowlarity API logoKnowlarity APIPay as you goNoWebYes4.4/5
13CloudConnect logoCloudConnect₹999/year (PBX plan)NoWebYes4.1/5
14Callyzer logoCallyzer₹175/moNoWeb, Android, iOSYes4.3/5
15MCUBE logoMCUBEOn requestNoWebYes4.1/5
16Bonvoice logoBonvoiceOn requestNoWebYes4.1/5
17Fonada logoFonadaOn requestNoWebYes4.1/5
18Textspeed logoTextspeed₹1,499/moNoWebYes4.3/5
19FreJun logoFreJunPaid plansNoWebYes4.1/5
20WFM eLearning logoWFM eLearningPaid plansNoWebYes4.1/5

Top 10 Celitix alternatives in detail

Kommuno logo

1. Kommuno

Kommuno Technologies Pvt Ltd · Sahibzada Ajit Singh Nagar · Contact center & cloud telephony · 4.3/5

Cloud telephony with IVR, virtual and toll-free numbers, bulk SMS, voice broadcasting and WhatsApp API.

₹2,500/mo

Free trial

Compared with Celitix

  • Starts ₹1,301/mo higher (₹2,500/mo vs ₹1,199/mo)
Knowlarity SuperReceptionist logo

2. Knowlarity SuperReceptionist

Knowlarity · Gurugram · Contact center & cloud telephony · 4.7/5

Virtual receptionist and IVR.

₹1,500/mo

Free trial

Compared with Celitix

  • Starts ₹301/mo higher (₹1,500/mo vs ₹1,199/mo)

Key features

  • Virtual business numbers
  • IVR call routing
  • Toll-free numbers
  • Missed-call numbers
  • Unlimited inbound/outbound per agent
MyOperator Contact Center logo

3. MyOperator Contact Center

MyOperator · Noida · Contact center & cloud telephony · 4.7/5

Call centre software.

Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra

Free trial

Compared with Celitix

  • Starts ₹1,300/mo higher (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra vs ₹1,199/mo)

Key features

  • Multi-level IVR with virtual and toll-free numbers
  • Inbound call centre with routing to agents' mobiles
  • Call recording and automatic cloud storage of call data
  • Click-to-call and follow-up scheduling
  • Barge and whisper on live calls
injixo logo

5. injixo

InVision · Ratingen · Contact center & cloud telephony · 4.3/5

Cloud workforce management.

₹800/mo

Free trial

Compared with Celitix

  • Starts ₹399/mo cheaper (₹800/mo vs ₹1,199/mo)
Alohaa logo

7. Alohaa

MATR Innovations Pvt Ltd · Hyderabad · Contact center & cloud telephony · 4.1/5

Cloud telephony platform offering virtual phone numbers, IVR, voice broadcast, cloud call center, bulk SMS and WhatsApp Business API.

On request

Quote-based

Compared with Celitix

  • Quote-only pricing, unlike Celitix
Ozonetel Contact Center logo

8. Ozonetel Contact Center

Ozonetel · Hyderabad · Contact center & cloud telephony · 4.7/5

Full cloud contact centre.

From $25/agent/mo (min 3 agents, USD)

Free trial

Key features

  • Drag-and-drop IVR with DTMF and voice input
  • Skills-based routing
  • Callback, barge-in and live transfer
  • Click to call
  • Preview dialer
Authkey logo

9. Authkey

Datagen Internet Services Pvt. Ltd. · New Delhi · SMS & OTP platforms · 4.4/5

CPaaS platform offering SMS, voice, email, RCS and WhatsApp APIs with pay-as-you-go pricing.

₹1,000/mo

Free trial

Compared with Celitix

  • Starts ₹199/mo cheaper (₹1,000/mo vs ₹1,199/mo)
Aloware logo

10. Aloware

Aloware · Los Angeles · Contact center & cloud telephony · 3.9/5

Cloud contact centre with power dialer, SMS and unlimited agent minutes that integrates with CRMs.

$30/agent/month (iPro + AI, monthly)

Free trial

Celitix alternatives by what you need

How to choose a Celitix alternative

  • Check telecom compliance and DND scrubbing for outbound.
  • Compare per-minute pricing and number rental with seat costs.
  • Test call quality on your agents' internet, not the vendor's.

Celitix alternatives — FAQs

What is the best alternative to Celitix in 2027?+

The closest matches to Celitix on App Advisor are Kommuno (₹2,500/mo), Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra). They are ranked by how closely their category, pricing model, platforms and target business size match Celitix, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Celitix?+

None of the 20 closest alternatives to Celitix has a free plan. Most offer a free trial instead, so ask for one before you commit.

What is the cheapest alternative to Celitix?+

Among alternatives that publish a price, Callyzer starts lowest at ₹175/mo, compared with ₹1,199/mo for Celitix. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Celitix?+

Yes. 18 alternatives are built in India, including Kommuno (₹2,500/mo), Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Celitix vs Kommuno: which is better?+

Kommuno is the closest match to Celitix in our catalogue. Key differences: Starts ₹1,301/mo higher (₹2,500/mo vs ₹1,199/mo). Compare them side by side before you book a demo.

How were these Celitix alternatives chosen?+

Every product listed sits in contact center & cloud telephony or a category Celitix also covers, and Proactive Professional Services Pvt Ltd's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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