Skip to content

Free, independent software advice for Indian businesses

App Advisor logoApp Advisor
Exotel API logo

Contact center & cloud telephony · Alternatives

Best Exotel API alternatives in India (2027)

Exotel API is a contact center & cloud telephony product from Exotel, Bengaluru, priced at Pay as you go. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 0 have a free plan, 14 are built in India.

Exotel API review

Quick answer

The closest alternatives to Exotel API are Aloware ($30/agent/month (iPro + AI, monthly)), Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra), Kommuno (₹2,500/mo) and Celitix (₹1,199/mo). Published prices in this list start at ₹175/month.

Why businesses look for a Exotel API alternative

A mobile app

Exotel API does not list an Android app. 1 alternatives do.

Exotel API alternatives compared

Ranked by how closely each product matches Exotel API's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—Exotel API logoExotel API (current)Pay as you goNoWebYes4.4/5—
1Aloware logoAloware$30/agent/month (iPro + AI, monthly)NoWebNo3.9/5
2Knowlarity SuperReceptionist logoKnowlarity SuperReceptionist₹1,500/moNoWebYes4.7/5
3MyOperator Contact Center logoMyOperator Contact CenterRs 5,000/month · Sedan plan, 10 users, billed yearly, GST extraNoWebYes4.7/5
4Kommuno logoKommuno₹2,500/moNoWebYes4.3/5
5Celitix logoCelitix₹1,199/moNoWebYes4.3/5
6Ozonetel Contact Center logoOzonetel Contact CenterFrom $25/agent/mo (min 3 agents, USD)NoWebYes4.7/5
7Ozonetel Kookoo logoOzonetel KookooPay as you goNoWebYes4.4/5
8Toll Free India by Servetel logoToll Free India by Servetel₹1,000/moNoWebYes4.3/5
9Knowlarity API logoKnowlarity APIPay as you goNoWebYes4.4/5
10CloudConnect logoCloudConnect₹999/year (PBX plan)NoWebYes4.1/5
11injixo logoinjixo₹800/moNoWebNo4.3/5
12Tata Tele Smartflo CC logoTata Tele Smartflo CCOn requestNoWebYes4.5/5
13Callyzer logoCallyzer₹175/moNoWeb, Android, iOSYes4.3/5
14Talkroute logoTalkroute$19/month (Basic, 1 user; $5 per additional user)NoWebNo3.9/5
15FreJun logoFreJunPaid plansNoWebYes4.1/5
16WFM eLearning logoWFM eLearningPaid plansNoWebYes4.1/5
17C2Perform logoC2PerformPaid plansNoWebNo3.9/5
18Channels logoChannels$24/month billed annually (Plus)NoWebNo3.9/5
19Airtel IQ Contact Center logoAirtel IQ Contact CenterOn requestNoWebYes4.3/5
20DialAnyone logoDialAnyonePaid plansNoWebNo3.8/5

Top 10 Exotel API alternatives in detail

Aloware logo

1. Aloware

Aloware · Los Angeles · Contact center & cloud telephony · 3.9/5

Cloud contact centre with power dialer, SMS and unlimited agent minutes that integrates with CRMs.

$30/agent/month (iPro + AI, monthly)

Free trial

MyOperator Contact Center logo

3. MyOperator Contact Center

MyOperator · Noida · Contact center & cloud telephony · 4.7/5

Call centre software.

Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra

Free trial

Key features

  • Multi-level IVR with virtual and toll-free numbers
  • Inbound call centre with routing to agents' mobiles
  • Call recording and automatic cloud storage of call data
  • Click-to-call and follow-up scheduling
  • Barge and whisper on live calls
Kommuno logo

4. Kommuno

Kommuno Technologies Pvt Ltd · Sahibzada Ajit Singh Nagar · Contact center & cloud telephony · 4.3/5

Cloud telephony with IVR, virtual and toll-free numbers, bulk SMS, voice broadcasting and WhatsApp API.

₹2,500/mo

Free trial

Celitix logo

5. Celitix

Proactive Professional Services Pvt Ltd · Jaipur · Contact center & cloud telephony · 4.3/5

Omnichannel CPaaS for SMS, RCS, WhatsApp and OBD with a cloud team inbox and developer APIs.

₹1,199/mo

Free trial

Ozonetel Contact Center logo

6. Ozonetel Contact Center

Ozonetel · Hyderabad · Contact center & cloud telephony · 4.7/5

Full cloud contact centre.

From $25/agent/mo (min 3 agents, USD)

Free trial

Key features

  • Drag-and-drop IVR with DTMF and voice input
  • Skills-based routing
  • Callback, barge-in and live transfer
  • Click to call
  • Preview dialer
CloudConnect logo

10. CloudConnect

CloudConnect · Contact center & cloud telephony · 4.1/5

DoT-licensed virtual network operator offering cloud PBX, contact centre, voice bots and APIs.

₹999/year (PBX plan)

Free trial

Exotel API alternatives by what you need

How to choose a Exotel API alternative

  • Check telecom compliance and DND scrubbing for outbound.
  • Compare per-minute pricing and number rental with seat costs.
  • Test call quality on your agents' internet, not the vendor's.

Exotel API alternatives — FAQs

What is the best alternative to Exotel API in 2027?+

The closest matches to Exotel API on App Advisor are Aloware ($30/agent/month (iPro + AI, monthly)), Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra). They are ranked by how closely their category, pricing model, platforms and target business size match Exotel API, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Exotel API?+

None of the 20 closest alternatives to Exotel API has a free plan. Most offer a free trial instead, so ask for one before you commit.

What is the cheapest alternative to Exotel API?+

Among alternatives that publish a price, Callyzer starts lowest at ₹175/mo. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Exotel API?+

Yes. 14 alternatives are built in India, including Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra), Kommuno (₹2,500/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Exotel API vs Aloware: which is better?+

Aloware is the closest match to Exotel API in our catalogue. Compare them side by side before you book a demo.

How were these Exotel API alternatives chosen?+

Every product listed sits in contact center & cloud telephony or a category Exotel API also covers, and Exotel's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

Free shortlist

Not sure which Exotel API alternative fits?

Tell us your team size and budget and we'll send a shortlist of three.

▾
▾

Free for buyers · no spam. We use your details to handle this request and share them only with the vendors you ask about. Privacy policy · Your rights

Related alternatives