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Contact center & cloud telephony · Alternatives

Best Ozonetel Contact Center alternatives in India (2027)

Ozonetel Contact Center is a contact center & cloud telephony product from Ozonetel, Hyderabad, priced at From $25/agent/mo (min 3 agents, USD). We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 1 have a free plan, 15 are built in India.

Quick answer

The closest alternatives to Ozonetel Contact Center are Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra), Toll Free India by Servetel (₹1,000/mo), Knowlarity API (Pay as you go) and CloudConnect (₹999/year (PBX plan)). Sarv is the top-ranked option with a free plan. Published prices in this list start at ₹175/month.

Why businesses look for a Ozonetel Contact Center alternative

There is no free plan

Ozonetel Contact Center has no free tier. 1 alternatives do, which lets you test with real data before you pay.

A mobile app

Ozonetel Contact Center does not list an Android app. 1 alternatives do.

Reported limitation

No published INR pricing; you must speak to sales for a rupee quote

Reported limitation

Telephony minutes and numbers are usually priced separately from seats, so total cost is hard to predict

Reported limitation

Compliance claims vary across pages between 'certified' and 'supports'

Ozonetel Contact Center alternatives compared

Ranked by how closely each product matches Ozonetel Contact Center's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—Ozonetel Contact Center logoOzonetel Contact Center (current)From $25/agent/mo (min 3 agents, USD)NoWebYes4.7/5—
1Knowlarity SuperReceptionist logoKnowlarity SuperReceptionist₹1,500/moNoWebYes4.7/5vs Ozonetel Contact Center
2MyOperator Contact Center logoMyOperator Contact CenterRs 5,000/month · Sedan plan, 10 users, billed yearly, GST extraNoWebYes4.7/5vs Ozonetel Contact Center
3Toll Free India by Servetel logoToll Free India by Servetel₹1,000/moNoWebYes4.3/5
4Knowlarity API logoKnowlarity APIPay as you goNoWebYes4.4/5
5CloudConnect logoCloudConnect₹999/year (PBX plan)NoWebYes4.1/5
6injixo logoinjixo₹800/moNoWebNo4.3/5
7Exotel API logoExotel APIPay as you goNoWebYes4.4/5
8Exotel Contact Center logoExotel Contact Center$70 · XPrime plan; Exotel's page does not state the billing unitNoWebYes4.4/5
9Tata Tele Smartflo CC logoTata Tele Smartflo CCOn requestNoWebYes4.5/5vs Ozonetel Contact Center
10Callyzer logoCallyzer₹175/moNoWeb, Android, iOSYes4.3/5
11Talkroute logoTalkroute$19/month (Basic, 1 user; $5 per additional user)NoWebNo3.9/5
12FreJun logoFreJunPaid plansNoWebYes4.1/5
13WFM eLearning logoWFM eLearningPaid plansNoWebYes4.1/5
14C2Perform logoC2PerformPaid plansNoWebNo3.9/5
15Channels logoChannels$24/month billed annually (Plus)NoWebNo3.9/5
16Kommuno logoKommuno₹2,500/moNoWebYes4.3/5
17Airtel IQ Contact Center logoAirtel IQ Contact CenterOn requestNoWebYes4.3/5
18Celitix logoCelitix₹1,199/moNoWebYes4.3/5
19DialAnyone logoDialAnyonePaid plansNoWebNo3.8/5
20Sarv logoSarvFree planYesWebYes4.5/5vs Ozonetel Contact Center

Top 10 Ozonetel Contact Center alternatives in detail

MyOperator Contact Center logo

2. MyOperator Contact Center

MyOperator · Noida · Contact center & cloud telephony · 4.7/5

Call centre software.

Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra

Free trial

Key features

  • Multi-level IVR with virtual and toll-free numbers
  • Inbound call centre with routing to agents' mobiles
  • Call recording and automatic cloud storage of call data
  • Click-to-call and follow-up scheduling
  • Barge and whisper on live calls
CloudConnect logo

5. CloudConnect

CloudConnect · Contact center & cloud telephony · 4.1/5

DoT-licensed virtual network operator offering cloud PBX, contact centre, voice bots and APIs.

₹999/year (PBX plan)

Free trial

injixo logo

6. injixo

InVision · Ratingen · Contact center & cloud telephony · 4.3/5

Cloud workforce management.

₹800/mo

Free trial

Exotel Contact Center logo

8. Exotel Contact Center

Exotel · Bengaluru · Contact center & cloud telephony · 4.4/5

Omnichannel contact centre on Exotel.

$70 · XPrime plan; Exotel's page does not state the billing unit

Quote-based

Key features

  • Voice, SMS, WhatsApp and video
  • Social media DMs and email (XTRM)
  • Native chat and voice bots
  • Drag-and-drop multi-level IVR
  • Auto-dialers and pre-recorded calls
Callyzer logo

10. Callyzer

LogiMinds Technolab LLP · Ahmedabad · Contact center & cloud telephony · 4.3/5

Call monitoring and analytics for sales teams that track calls made from employees' mobile phones.

₹175/mo

Free trial

Compared with Ozonetel Contact Center

  • Also available on Android, iOS

Ozonetel Contact Center alternatives by what you need

How to choose a Ozonetel Contact Center alternative

  • Check telecom compliance and DND scrubbing for outbound.
  • Compare per-minute pricing and number rental with seat costs.
  • Test call quality on your agents' internet, not the vendor's.

Ozonetel Contact Center alternatives — FAQs

What is the best alternative to Ozonetel Contact Center in 2027?+

The closest matches to Ozonetel Contact Center on App Advisor are Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra), Toll Free India by Servetel (₹1,000/mo). They are ranked by how closely their category, pricing model, platforms and target business size match Ozonetel Contact Center, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Ozonetel Contact Center?+

Yes. 1 of the 20 alternatives listed have a free plan or are free: Sarv (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Ozonetel Contact Center?+

Among alternatives that publish a price, Callyzer starts lowest at ₹175/mo. Sarv also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Ozonetel Contact Center?+

Yes. 15 alternatives are built in India, including Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra), Toll Free India by Servetel (₹1,000/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Ozonetel Contact Center vs Knowlarity SuperReceptionist: which is better?+

Knowlarity SuperReceptionist is the closest match to Ozonetel Contact Center in our catalogue. Compare them side by side before you book a demo.

How were these Ozonetel Contact Center alternatives chosen?+

Every product listed sits in contact center & cloud telephony or a category Ozonetel Contact Center also covers, and Ozonetel's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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