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WhatsApp automation · Alternatives

Best Chatwoot alternatives in India (2027)

Chatwoot is a whatsapp automation product from Chatwoot, Bengaluru, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 7 have a free plan, 15 are built in India.

Quick answer

The closest alternatives to Chatwoot are Zoho SalesIQ WhatsApp (Free plan), Freshchat WhatsApp (Free plan), Vyapar WhatsApp (Free plan), Interakt (₹2,757/mo) and Gupshup WhatsApp (USD 0.0010/message · Gupshup fee per template or session text, plus Meta's WhatsApp fee…). Zoho SalesIQ WhatsApp is the top-ranked option with a free plan. Published prices in this list start at ₹1,050/month.

Why businesses look for a Chatwoot alternative

Reported limitation

Pricing is in US dollars only, with no INR plans shown on the pricing page

Reported limitation

WhatsApp and other social channels are not available on the free Hacker plan

Reported limitation

Automation rules, teams and in-inbox voice calls need the $39-per-agent Business plan

Chatwoot alternatives compared

Ranked by how closely each product matches Chatwoot's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—Chatwoot logoChatwoot (current)Free planYesWebYes4.6/5—
1Zoho SalesIQ WhatsApp logoZoho SalesIQ WhatsAppFree planYesWebYes4.7/5
2Freshchat WhatsApp logoFreshchat WhatsAppFree planYesWebYes4.7/5
3Vyapar WhatsApp logoVyapar WhatsAppFree planYesWebYes4.5/5
4Interakt logoInterakt₹2,757/moNoWebYes4.6/5
5Gupshup WhatsApp logoGupshup WhatsAppUSD 0.0010/message · Gupshup fee per template or session text, plus Meta's WhatsApp fee…NoWebYes4.7/5
6Bitespeed logoBitespeedPrice on request · Quoted after a demo; billed via ShopifyNoWebYes4.6/5
7WbizTool logoWbizToolFree planYesWebNo4.2/5
8SleekFlow logoSleekFlowFree planYesWebNo4.2/5
9Wappblaster logoWappblaster₹3,999/moNoWebYes4.5/5
10Whatso logoWhatso₹2,000/moNoWebYes4.5/5
11MyOperator WhatsApp logoMyOperator WhatsApp₹2,499/moNoWebYes4.4/5
12Rapbooster logoRapbooster₹1,500/moNoWebYes4.3/5
13Twilio WhatsApp API logoTwilio WhatsApp APIPay as you goNoWebNo4.5/5
14Respond.io logoRespond.io₹6,500/moNoWebNo4.4/5
15WhatsTool Business logoWhatsTool Business₹1,050/moNoWebYes4.3/5
16Trengo logoTrengo₹9,000/moNoWebNo4.3/5
17Cunnekt logoCunnektPaid plansNoWebYes4.1/5
18Engati logoEngatiFree planYesWebYes4.6/5
19WebMaxy logoWebMaxyPaid plansNoWebYes4.1/5
20AiSensy logoAiSensyFree planYesWebYes4.8/5

Top 10 Chatwoot alternatives in detail

Freshchat WhatsApp logo

2. Freshchat WhatsApp

Freshworks · San Mateo · WhatsApp automation · 4.7/5

WhatsApp messaging in Freshchat.

Free plan

Free plan available

Key features

  • Official BSP connection to WhatsApp Business Platform
  • Up to 25 numbers per account
  • Meta-approved template messages
  • 25 MB attachments
  • Shared omnichannel inbox
Interakt logo

4. Interakt

Haptik (Jio) · Mumbai · WhatsApp automation · 4.6/5

WhatsApp Business API for SMBs and D2C brands.

₹2,757/mo

Free trial

Compared with Chatwoot

  • No free plan, unlike Chatwoot

Key features

  • WhatsApp broadcast campaigns with analytics
  • Instagram messaging
  • RCS channel (Enterprise)
  • Carousels and WhatsApp Forms
  • Unified team inbox for WhatsApp and Instagram
Gupshup WhatsApp logo

5. Gupshup WhatsApp

Gupshup · Mumbai · WhatsApp automation · 4.7/5

WhatsApp Business API at scale.

USD 0.0010/message · Gupshup fee per template or session text, plus Meta's WhatsApp fee…

Free trial

Compared with Chatwoot

  • No free plan, unlike Chatwoot

Key features

  • Session messages with text, media, location, lists, quick replies and CTA URLs
  • Template messages including carousel, coupon code, limited-time offer and authentication
  • Catalog and multi-product messages for commerce
  • Template create, edit, delete and approval status APIs
  • WhatsApp Flows, Commerce and Pay support
Bitespeed logo

6. Bitespeed

BiteSpeed · Bengaluru · WhatsApp automation · 4.6/5

WhatsApp marketing and support for e-commerce.

Price on request · Quoted after a demo; billed via Shopify

Free trial

Compared with Chatwoot

  • No free plan, unlike Chatwoot

Key features

  • Omnichannel journey builder (drag and drop)
  • AI segmentation and RFM segments
  • Campaigns across WhatsApp, email, SMS, RCS and push
  • Abandoned cart recovery flows
  • AI marketing agents for research, segments, creative and insights
WbizTool logo

7. WbizTool

WbizTool · WhatsApp automation · 4.2/5

Sends WhatsApp notifications and campaigns from your own number via API, Excel or Shopify.

Free plan

Free plan available

Wappblaster logo

9. Wappblaster

Wappblaster · Ahmedabad · WhatsApp automation · 4.5/5

WhatsApp marketing software.

₹3,999/mo

Free trial

Compared with Chatwoot

  • No free plan, unlike Chatwoot

Key features

  • WhatsApp broadcast campaigns with images, videos, PDFs and buttons
  • Multi-number bulk sending
  • Carousel and catalogue templates with a template manager
  • Opt-in and opt-out management
  • Campaign analytics: delivered, read, replied, clicked
Whatso logo

10. Whatso

Whatso · Ahmedabad · WhatsApp automation · 4.5/5

WhatsApp bulk sender.

₹2,000/mo

Free trial

Compared with Chatwoot

  • No free plan, unlike Chatwoot

Chatwoot alternatives by what you need

How to choose a Chatwoot alternative

  • Insist on the official Business API. Tools built on unofficial automation risk your number being banned outright, and you will have no recourse.
  • Understand the pricing model. Meta charges per conversation and vendors add a markup or a platform fee on top — compare the all-in cost per conversation, not the monthly subscription.
  • Check template approval support. Getting message templates approved is the main operational friction here, and good vendors actively help.

Chatwoot alternatives — FAQs

What is the best alternative to Chatwoot in 2027?+

The closest matches to Chatwoot on App Advisor are Zoho SalesIQ WhatsApp (Free plan), Freshchat WhatsApp (Free plan), Vyapar WhatsApp (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Chatwoot, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Chatwoot?+

Yes. 7 of the 20 alternatives listed have a free plan or are free: Zoho SalesIQ WhatsApp (Free plan), Freshchat WhatsApp (Free plan), Vyapar WhatsApp (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Chatwoot?+

Among alternatives that publish a price, WhatsTool Business starts lowest at ₹1,050/mo. Zoho SalesIQ WhatsApp also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Chatwoot?+

Yes. 15 alternatives are built in India, including Zoho SalesIQ WhatsApp (Free plan), Freshchat WhatsApp (Free plan), Vyapar WhatsApp (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Chatwoot vs Zoho SalesIQ WhatsApp: which is better?+

Zoho SalesIQ WhatsApp is the closest match to Chatwoot in our catalogue. Compare them side by side before you book a demo.

How were these Chatwoot alternatives chosen?+

Every product listed sits in whatsapp automation or a category Chatwoot also covers, and Chatwoot's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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