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CRM software · Alternatives

Best Office24by7 alternatives in India (2027)

Office24by7 is a crm software product from Office24by7 Technologies Pvt. Ltd, Bengaluru, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 2 have a free plan, 18 are built in India, and 4 start cheaper or free.

Office24by7 review

Quick answer

The closest alternatives to Office24by7 are Kapture CRM (On request), In4Suite (On request), Enjay Sugar CRM (On request), Focus CRM (On request) and Sage CRM (On request). Zoho CRM is the top-ranked option with a free plan. Published prices in this list start at ₹750/month.

Why businesses look for a Office24by7 alternative

The price isn't published

Office24by7 Technologies Pvt. Ltd quotes Office24by7 per organisation. 4 of the 20 alternatives below publish a starting price, so you can budget before a sales call.

There is no free plan

Office24by7 has no free tier. 2 alternatives do, which lets you test with real data before you pay.

Office24by7 alternatives compared

Ranked by how closely each product matches Office24by7's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—Office24by7 logoOffice24by7 (current)On requestNoWebYes4.2/5—
1Kapture CRM logoKapture CRMOn requestNoWebYes4.3/5
2In4Suite logoIn4SuiteOn requestNoWebYes4.3/5
3Enjay Sugar CRM logoEnjay Sugar CRMOn requestNoWebYes4.3/5
4Focus CRM logoFocus CRMOn requestNoWebYes4.3/5
5Sage CRM logoSage CRMOn requestNoWebNo4.5/5
6Intellect CRM by Softlink logoIntellect CRM by SoftlinkOn requestNoWebYes4.3/5
7Credgenics logoCredgenicsOn requestNoWebYes4.2/5
8DPDzero logoDPDzeroOn requestNoWebYes4.2/5
9Mobicule mCollect logoMobicule mCollectOn requestNoWebYes4.2/5
10Vider Atom logoVider AtomOn requestNoWebYes4.1/5
11Automate Garage Software logoAutomate Garage SoftwareOn requestNoWebYes4.1/5
12Repairmen logoRepairmenOn requestNoWebYes4.1/5
13SAP Sales Cloud logoSAP Sales CloudOn requestNoWebNo4.2/5
14buildcontrol logobuildcontrolOn requestNoWebYes4.1/5
15Digicuro logoDigicuroOn requestNoWebYes4.1/5
16Plan A Wedding logoPlan A WeddingOn requestNoWebYes4/5
17LeadSquared logoLeadSquared₹2,500/moNoWebYes4.7/5
18Zoho CRM logoZoho CRM₹800/moYesWebYes4.9/5
19Freshsales logoFreshsales₹750/moYesWebYes4.8/5
20SalesBabu CRM logoSalesBabu CRMFrom ₹1,000/user/mo · Sales CRM edition, billed annually, minimum licences applyNoWebYes4.7/5

Top 10 Office24by7 alternatives in detail

Kapture CRM logo

1. Kapture CRM

Kapture (Adjetter Media) · Bengaluru · CRM software · 4.3/5

Customer support and sales CRM for enterprises.

On request

Quote-based

Key features

  • Email, voice, chat, WhatsApp, SMS and social DMs in one conversation stream
  • AI scoring of sentiment, intent and urgency for queue priority
  • Skill-, workload- and rule-based routing
  • SLA countdown timers with colour-coded alerts and auto-escalation
  • Side conversations with back-office teams
In4Suite logo

2. In4Suite

In4Velocity Systems · Bengaluru · CRM software · 4.3/5

Real-estate ERP and CRM for developers.

On request

Quote-based

Key features

  • Land bank records with survey maps, DWG files, ownership and title details
  • JD, JV, outright purchase and redevelopment transaction types
  • TDR and FSI mapping for project costing
  • Court case tracking, lawyer work orders and legal fee management
  • NOC and clearance checklists with status tracking
Sage CRM logo

5. Sage CRM

Sage Software Solutions · Mumbai · CRM software · 4.5/5

CRM for mid-market sales, marketing and service teams.

On request

Quote-based

Credgenics logo

7. Credgenics

Credgenics · Noida · CRM software · 4.2/5

Debt collections and resolution platform for lenders covering digital, field and legal recovery.

On request

Quote-based

Key features

  • Omnichannel SMS, email, WhatsApp and IVR campaigns
  • GenAI voicebot (Swara) with intent and sentiment detection
  • ML-based risk segmentation and bounce prediction
  • DND, frequency and time-of-day policy controls
  • A/B testing and campaign dashboards
DPDzero logo

8. DPDzero

DPDzero · Bengaluru · CRM software · 4.2/5

Collections infrastructure as a service that helps lenders reduce delinquencies.

On request

Quote-based

Mobicule mCollect logo

9. Mobicule mCollect

Mobicule Technologies · Mumbai · CRM software · 4.2/5

Debt collection management platform for financial institutions with digital, field and contact centre collections.

On request

Quote-based

Key features

  • Offline-first agent app with sync on reconnect
  • GPS and geo-fence tagging of each interaction
  • Face-based liveness login and OTP verification
  • AI-driven case allocation and daily beat plans
  • Geo-tagged photo evidence linked to cases
Vider Atom logo

10. Vider Atom

Vider · Hyderabad · CRM software · 4.1/5

Practice management and litigation management platform for CA, CS and tax professionals.

On request

Quote-based

Office24by7 alternatives by what you need

How to choose a Office24by7 alternative

  • Work out your sales motion first. High-volume telecalling needs dialler integration, call recording and lead distribution. Long-cycle enterprise selling needs pipeline stages, quote management and forecasting. Very few products do both well.
  • Check WhatsApp seriously. In India it is the primary sales channel for most SMBs, and 'WhatsApp integration' ranges from a click-to-chat link to a full Business API implementation with templates and automation.
  • Then check adoption. The best CRM is the one your team actually updates — if data entry takes more than a few seconds per interaction, it will quietly go unused within a quarter.

Office24by7 alternatives — FAQs

What is the best alternative to Office24by7 in 2027?+

The closest matches to Office24by7 on App Advisor are Kapture CRM (On request), In4Suite (On request), Enjay Sugar CRM (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Office24by7, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Office24by7?+

Yes. 2 of the 20 alternatives listed have a free plan or are free: Zoho CRM (₹800/mo), Freshsales (₹750/mo). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Office24by7?+

Among alternatives that publish a price, Freshsales starts lowest at ₹750/mo. Zoho CRM also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Office24by7?+

Yes. 18 alternatives are built in India, including Kapture CRM (On request), In4Suite (On request), Enjay Sugar CRM (On request). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Office24by7 vs Kapture CRM: which is better?+

Kapture CRM is the closest match to Office24by7 in our catalogue. Compare them side by side before you book a demo.

How were these Office24by7 alternatives chosen?+

Every product listed sits in crm software or a category Office24by7 also covers, and Office24by7 Technologies Pvt. Ltd's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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