Helpdesk software · Pricing

Zoho Desk pricing in India (2026)

Zoho Desk has 5 published plans. Below is the full price list exactly as Zoho Corporation publishes it, what each plan includes, and the costs people miss when budgeting.

Full Zoho Desk review

Starting price

Free · paid from ₹420/user/mo

Express, billed annually

Free plan / trial

Free Forever

Three user licenses

Zoho Desk price list

Every price below is quoted from Zoho Corporation's official pricing page. We never convert or estimate prices.

Plan	Price	Billing	What it adds
Free	₹0	Free Forever, three user licenses	Easy email ticketing, right out of the box
Express	₹420 per user per month	Billed annually	Email, social media and web forms AI agents and generative AI Direct assignment and workflows Custom domain Multi-level escalations Contact management
Standard	₹800 per user per month	Billed annually	Everything in Express Business messaging and instant messaging Answer bot and community forum Work modes and knowledge base ASAP self-service widget Customer happiness ratings Custom reports and dashboards
Professional	₹1,400 per user per month	Billed annually; marked Most Popular	Everything in Standard Telephony and Zia AI Blueprints and multi-department Round-robin assignment Custom lookup fields Multilingual help center Parent-child ticketing Custom actions and webhooks
Enterprise	₹2,400 per user per month	Billed annually	Everything in Professional Live chat via Zoho SalesIQ Guided conversations Skill-based assignment Multi-level IVR Multi-brand help center Custom modules and sandbox

Other Zoho Desk pricing options

Before you budget for Zoho Desk

Applicable local taxes will be charged in addition to the listed prices
All listed per-user prices are billed annually; monthly billing rates are not published on the pricing page
The plan-comparison page notes the Free tier supports 3 users on annual billing and 5 users on monthly billing

Is Zoho Desk free?

Yes — Zoho Desk has a free option. Free Forever (Three user licenses). Paid plans add the rest.

Prices change. Confirm the current price on Zoho Corporation's pricing page before you sign.

Zoho Desk pricing FAQs

What is Zoho Desk pricing in India in 2026?+

Zoho Desk has 5 plans: Free at ₹0, Express at ₹420 per user per month, Standard at ₹800 per user per month, Professional at ₹1,400 per user per month, Enterprise at ₹2,400 per user per month. Indian prices are usually quoted excluding GST — confirm on the vendor's page.

Is Zoho Desk free?+

Yes — Zoho Desk has a free option. Free Forever (Three user licenses). Paid plans add the rest.

Does Zoho Desk have a free trial?+

Yes — 15-day free trial on any plan, no credit card required. A trial is the cheapest way to test the workflow you actually care about before paying.

What else costs extra on Zoho Desk?+

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What is Zoho Desk pricing?+

Zoho Desk has four paid plans in INR, billed annually: Express at ₹420 per user per month, Standard at ₹800, Professional at ₹1,400 and Enterprise at ₹2,400. There is also a Free Forever plan with three user licenses. Applicable local taxes are charged in addition.

Is Zoho Desk free?+

Yes. Zoho Desk has a Free Forever plan that includes three user licenses and easy email ticketing out of the box. Zoho also offers a 15-day free trial on any paid plan, with no credit card required.

What are Zoho Desk plans?+

There are five editions: Free, Express, Standard, Professional and Enterprise. Express (₹420/user/month) covers email, social and web forms with AI agents; Standard (₹800) adds messaging, answer bot, knowledge base and community; Professional (₹1,400) adds telephony, Zia AI, blueprints and multi-department; Enterprise (₹2,400) adds live chat via Zoho SalesIQ, multi-brand help center, custom modules and sandbox.

How much does Zoho Desk cost per agent?+

Paid plans are priced per user per month billed annually: ₹420 (Express), ₹800 (Standard), ₹1,400 (Professional) and ₹2,400 (Enterprise), plus applicable local taxes.

What is a light agent in Zoho Desk and what does it cost?+

Light agents cost ₹345 per light agent per month. The Enterprise edition includes 50 free light users.

Does Zoho Desk pricing include GST?+

No. Zoho's pricing page states that applicable local taxes will be charged in addition to the listed prices.

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