Gallabox

Gallabox is a conversational commerce platform that helps small and medium-sized businesses sell, market and support customers on WhatsApp. It began in Chennai, and the company's 2025 funding announcement describes San Diego, California, as its headquarters, with offices in Dubai and India.

Its products for Indian businesses cover WhatsApp Business API access, a shared team inbox, broadcast campaigns, and no-code chatbots and AI agents. It also offers WhatsApp commerce features such as catalogues and payments, as well as integrations with CRMs, e-commerce platforms and advertising tools. Its customers are mostly SMBs in education, real estate, healthcare, D2C retail and services that generate leads through digital marketing.

Gallabox sells tiered monthly and annual subscriptions online. As with other WhatsApp Business Platform providers, customers also pay Meta's per-conversation or per-message fees on top. Enterprise plans and onboarding support are available through its sales team.

The company was co-founded by Karthik Jagannathan, the CEO, together with Yogesh Narayanan and Yathindhar Panchanathan, who had worked together for about ten years at the local services marketplace Sulekha. Gallabox raised $1.2 million in seed funding led by Prime Venture Partners in November 2022 and a further $3.5 million led by FUSE, announced on 29 January 2025, bringing its total funding to $5 million. In that announcement, the company reported 10,000+ businesses in 45 countries and 200 million conversations powered. Gallabox has not published a total employee count or revenue figures. Businesses evaluating it should compare its platform fees, together with Meta messaging charges, against those of other WhatsApp Business Solution Providers.