1. Haptik Platform
Haptik · Mumbai · Live chat & chatbot software · 4.4/5
Conversational AI for enterprises.
On request
Quote-based
Compared with Yellow.ai
- No free plan, unlike Yellow.ai
Live chat & chatbot software · Alternatives
Best Yellow.ai alternatives in India (2027)
Yellow.ai is a live chat & chatbot software product from Yellow.ai, San Mateo, priced at Free plan · then $0.99/resolution (USD) with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 8 have a free plan, 12 are built in India.
Quick answer
The closest alternatives to Yellow.ai are Haptik Platform (On request), Avaamo (On request), Rasa (Free plan), Zoho SalesIQ (Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly) and Chatbase (Free plan). Rasa is the top-ranked option with a free plan. Published prices in this list start at ₹3,300/month.
Why businesses look for a Yellow.ai alternative
Reported limitation
Enterprise pricing is quote-only and not published
Reported limitation
Free tier billing is in USD at $0.99 per resolution beyond 500 sessions
Reported limitation
Free plan is capped at one AI agent, with limited channels and integrations
Yellow.ai alternatives compared
Ranked by how closely each product matches Yellow.ai's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
Top 10 Yellow.ai alternatives in detail
2. Avaamo
Avaamo · Los Altos · Live chat & chatbot software · 4.1/5
Conversational AI with Indian founders.
On request
Quote-based
Compared with Yellow.ai
- No free plan, unlike Yellow.ai
Free plan
Free plan available
Compared with Yellow.ai
- Open source
4. Zoho SalesIQ
Zoho Corporation · Chennai · Live chat & chatbot software · 4.8/5
Website chat, visitor tracking and chatbots.
Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly
Free plan available
Key features
- Operator chat with routing and transfer
- Canned replies
- File sharing and voice notes
- Chat translation
- Real-time visitor details
5. Chatbase
Chatbase · Toronto · Live chat & chatbot software · 4.3/5
Custom ChatGPT for your website.
Free plan
Free plan available
6. Freshchat
Freshworks · San Mateo · Live chat & chatbot software · 4.8/5
Messaging and chatbots for support.
Free · paid from $19/agent/mo · Growth plan, billed annually
Free plan available
Key features
- Website and in-app chat widget
- WhatsApp with interactive messages
- Instagram DMs, comments, story replies and mentions
- Facebook, SMS, LINE and Apple Messages for Business
- Email inside the same inbox
On request
Quote-based
Compared with Yellow.ai
- No free plan, unlike Yellow.ai
8. Kommunicate Chat
Kommunicate · Bengaluru · Live chat & chatbot software · 4.6/5
AI chatbot builder and live chat.
From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly
Free trial
Compared with Yellow.ai
- No free plan, unlike Yellow.ai
Key features
- No-code AI agent builder (Kompose)
- Generative AI chatbot trained on website content
- Support for OpenAI, Gemini, Claude, Dialogflow, Lex and Watson
- Human handoff by query type and team
- Voice AI and AI email ticketing
$499 · per month for Premium; yearly billing advertised at 17% off
Free trial
Compared with Yellow.ai
- No free plan, unlike Yellow.ai
Key features
- No-code drag-and-drop flow editor
- 2,000+ templates
- Test environment with versioned publishing
- Rollback to earlier versions
- Knowledge base from PDFs, websites and Google Drive
On request
Quote-based
Compared with Yellow.ai
- No free plan, unlike Yellow.ai
Yellow.ai alternatives by what you need
Lowest published price
Free Yellow.ai alternatives
Indian alternatives to Yellow.ai
- Haptik PlatformOn request
- Zoho SalesIQFree · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly
- FreshchatFree · paid from $19/agent/mo · Growth plan, billed annually
- Kommunicate ChatFrom $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly
- Tars$499 · per month for Premium; yearly billing advertised at 17% off
- Verloop ChatOn request
How to choose a Yellow.ai alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
Yellow.ai alternatives — FAQs
What is the best alternative to Yellow.ai in 2027?+
The closest matches to Yellow.ai on App Advisor are Haptik Platform (On request), Avaamo (On request), Rasa (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Yellow.ai, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Yellow.ai?+
Yes. 8 of the 20 alternatives listed have a free plan or are free: Rasa (Free plan), Zoho SalesIQ (Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly), Chatbase (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Yellow.ai?+
Among alternatives that publish a price, Kommunicate Chat starts lowest at From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly. Rasa also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Yellow.ai?+
Yes. 12 alternatives are built in India, including Haptik Platform (On request), Zoho SalesIQ (Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly), Freshchat (Free · paid from $19/agent/mo · Growth plan, billed annually). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Yellow.ai vs Haptik Platform: which is better?+
Haptik Platform is the closest match to Yellow.ai in our catalogue. Key differences: No free plan, unlike Yellow.ai. Compare them side by side before you book a demo.
How were these Yellow.ai alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category Yellow.ai also covers, and Yellow.ai's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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