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Live chat & chatbot software · Alternatives
Haptik Platform is a live chat & chatbot software product from Haptik, Mumbai, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 5 have a free plan, 11 are built in India, and 7 start cheaper or free.
Quick answer
The closest alternatives to Haptik Platform are Yellow.ai (Free plan · then $0.99/resolution (USD)), Avaamo (On request), Sierra (On request), Verloop Chat (On request) and Ada (On request). Yellow.ai is the top-ranked option with a free plan. Published prices in this list start at ₹3,300/month.
The price isn't published
Haptik quotes Haptik Platform per organisation. 2 of the 20 alternatives below publish a starting price, so you can budget before a sales call.
There is no free plan
Haptik Platform has no free tier. 5 alternatives do, which lets you test with real data before you pay.
Ranked by how closely each product matches Haptik Platform's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
Yellow.ai · San Mateo · Live chat & chatbot software · 4.4/5
Enterprise conversational AI across chat and voice, built in Bengaluru.
Free plan · then $0.99/resolution (USD)
Free plan available
Compared with Haptik Platform
Key features
Avaamo · Los Altos · Live chat & chatbot software · 4.1/5
Conversational AI with Indian founders.
On request
Quote-based
On request
Quote-based
On request
Quote-based
On request
Quote-based
Gnani Innovations · Bengaluru · Live chat & chatbot software · 4.1/5
Voice AI and speech analytics built in Bengaluru.
On request
Quote-based
Outcome-based pricing · Consumption fee plus success fee on uplift; no public rates
Quote-based
Key features
Price on request · No public pricing on rezo.ai
Quote-based
Key features
SoundHound AI · Santa Clara · Live chat & chatbot software · 4.2/5
Enterprise conversational AI.
On request
Quote-based
Forethought · San Francisco · Live chat & chatbot software · 4.1/5
Generative AI for support.
On request
Quote-based
Yellow.aiFree plan · then $0.99/resolution (USD)
RasaFree plan
Zoho SalesIQFree · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly
Kommunicate ChatFrom $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly
Tars$499 · per month for Premium; yearly billing advertised at 17% off
ChatbaseFree planYellow.aiFree plan · then $0.99/resolution (USD)Verloop ChatOn requestGnani.aiOn requestORIOutcome-based pricing · Consumption fee plus success fee on uplift; no public ratesRezo.aiPrice on request · No public pricing on rezo.aiZoho SalesIQFree · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthlyThe closest matches to Haptik Platform on App Advisor are Yellow.ai (Free plan · then $0.99/resolution (USD)), Avaamo (On request), Sierra (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Haptik Platform, then by rating. The best choice depends on your team size and budget.
Yes. 5 of the 20 alternatives listed have a free plan or are free: Yellow.ai (Free plan · then $0.99/resolution (USD)), Rasa (Free plan), Zoho SalesIQ (Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Among alternatives that publish a price, Kommunicate Chat starts lowest at From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly. Yellow.ai also has a free plan. Prices are read from each vendor's website and exclude GST.
Yes. 11 alternatives are built in India, including Yellow.ai (Free plan · then $0.99/resolution (USD)), Verloop Chat (On request), Gnani.ai (On request). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Yellow.ai is the closest match to Haptik Platform in our catalogue. Key differences: Has a free plan — Haptik Platform does not. Compare them side by side before you book a demo.
Every product listed sits in live chat & chatbot software or a category Haptik Platform also covers, and Haptik's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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