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Freshcaller (Freshdesk Contact Center)
by Freshworks · San Mateo, California · Since 2010
Cloud phone system integrated with Freshdesk.
- Starting price
- Free plan
- Free trial / plan
- Free plan
- Start without a card
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.6
- transparency & India fit
What is Freshcaller (Freshdesk Contact Center)?
Freshcaller (Freshdesk Contact Center) is sales engagement & dialler software from Freshworks, an Indian company headquartered in San Mateo, California and has been building software since 2010. Cloud phone system integrated with Freshdesk.
Sales engagement and dialler tools give inside-sales teams cloud numbers, auto-diallers, call recording, IVR and multi-step outreach sequences. In India this overlaps heavily with cloud telephony, which is why several vendors appear in both categories.
A free plan is available, with paid plans for growing teams. Because it is built in India, GST, INR pricing and local support hours are native rather than bolted on.
What works well
- +Free plan available to evaluate at zero cost
- +Built in India with GST-ready workflows and local support hours
- +16 years in business — a mature, stable product
What to watch out for
- −Feature depth for your specific workflow should still be verified in a demo
Best suited for: Startup · Small business · SMB
AI analysis of Freshcaller (Freshdesk Contact Center)
Analysing Freshcaller (Freshdesk Contact Center) — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
Freshcaller (Freshdesk Contact Center) features
Category-standard capabilities plus what Freshcaller (Freshdesk Contact Center) adds. Verify depth in a demo.
- Virtual numbers and IVR
- Auto and predictive diallers
- Call recording and analytics
- Multi-channel sequences (call, email, WhatsApp)
- CRM integration and click-to-call
- Missed-call and toll-free services
- Agent performance dashboards
- TRAI compliance for outbound calling
- Free plan to start without a card
- INR pricing and India-based support
Freshcaller (Freshdesk Contact Center) pricing
Entry price
Free plan
Free plan, paid tiers for more users and features
How Freshcaller (Freshdesk Contact Center) charges. Plans scale with users or features. Annual billing is usually 15–25% cheaper than monthly, and GST is added on top of listed prices in India.
Read from the vendor's official website. Prices change — confirm on freshworks.com.
Freshcaller (Freshdesk Contact Center) screenshots
Specifications
- Category
- Sales engagement & dialler software
- Vendor
- Freshworks
- Headquarters
- San Mateo, California
- Founded
- 2010
- Pricing model
- Freemium
- Starting price
- Free plan
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Startup, Small business, SMB
- Made in India
- Yes
More software like Freshcaller (Freshdesk Contact Center)
Alternatives, the same vendor's other products and India-first picks.
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Freshcaller (Freshdesk Contact Center) — frequently asked questions
What is Freshcaller (Freshdesk Contact Center)?+
Freshcaller (Freshdesk Contact Center) is sales engagement & dialler software by Freshworks, an Indian company from San Mateo. Cloud phone system integrated with Freshdesk.
How much does Freshcaller (Freshdesk Contact Center) cost?+
Freshcaller (Freshdesk Contact Center) has a free plan. Check the vendor's pricing page for current plans.
Does Freshcaller (Freshdesk Contact Center) offer a free trial or free plan?+
Yes — Freshcaller (Freshdesk Contact Center) offers a free plan you can start with.
Is Freshcaller (Freshdesk Contact Center) made in India?+
Yes. Freshcaller (Freshdesk Contact Center) is built by Freshworks, headquartered in San Mateo, California.
Who is Freshcaller (Freshdesk Contact Center) best suited for?+
Freshcaller (Freshdesk Contact Center) suits startup, small business, smb buyers looking for sales engagement & dialler software.
What are the best alternatives to Freshcaller (Freshdesk Contact Center)?+
Popular alternatives in sales engagement & dialler software include Ozonetel CloudAgent, Knowlarity, MyOperator. Use App Advisor's compare tool to see them side by side.
How is Freshcaller (Freshdesk Contact Center) deployed?+
Freshcaller (Freshdesk Contact Center) is available as a cloud (SaaS) product, with web access.
Guides that mention Freshcaller (Freshdesk Contact Center)
About Freshworks
Freshworks · San Mateo, California · Founded 2010 · 16 products in our catalogue · Indian company
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