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Sales engagement & dialler software · Alternatives
Freshcaller (Freshdesk Contact Center) is a sales engagement & dialler software product from Freshworks, San Mateo, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 8 have a free plan, 9 are built in India.
Quick answer
The closest alternatives to Freshcaller (Freshdesk Contact Center) are Zoho Voice (Free plan), Ozonetel CloudAgent (On request), Zadarma (Free plan), Acefone (Rs 1,599/user/month · Professional, minimum 6 seats) and Recapped (Free plan). Zoho Voice is the top-ranked option with a free plan. Published prices in this list start at ₹499/month.
Reported limitation
Prices are listed only in USD, so Indian buyers pay in dollars and absorb card forex charges
Reported limitation
Indian phone numbers are marked as requiring a request to support before purchase
Reported limitation
Every plan adds pay-per-minute call charges on top of the per-agent fee, which makes budgeting harder
Ranked by how closely each product matches Freshcaller (Freshdesk Contact Center)'s category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Freshcaller (Freshdesk Contact Center) (current) | Free plan | Yes | Web | Yes | 4.6/5 | — |
| 1 |  Zoho Voice | Free plan | Yes | Web | Yes | 4.6/5 | |
| 2 |  Ozonetel CloudAgent | On request | No | Web | Yes | 4.7/5 | |
| 3 |  Zadarma | Free plan | Yes | Web | No | 4.4/5 | |
| 4 |  Acefone | Rs 1,599/user/month · Professional, minimum 6 seats | No | Web | Yes | 4.6/5 | |
| 5 |  Recapped | Free plan | Yes | Web | No | 4.2/5 | |
| 6 |  Mutiny | Free plan | Yes | Web | No | 4.2/5 | |
| 7 |  Growbots | Free plan | Yes | Web | No | 4.2/5 | |
| 8 |  Unify | Free plan | Yes | Web | No | 4.2/5 | |
| 9 |  Cuevr | Free plan | Yes | Web | No | 4.2/5 | |
| 10 |  Qwilr | Free plan | Yes | Web | No | 4.2/5 | |
| 11 |  Ameyo | On request | No | Web | Yes | 4.5/5 | |
| 12 |  Deepcall | ₹1,000/mo | No | Web | Yes | 4.3/5 | |
| 13 |  RingCentral | ₹1,600/mo | No | Web | No | 4.5/5 | |
| 14 |  Exotel Ameyo XTRM | On request | No | Web | Yes | 4.4/5 | |
| 15 |  Aircall | ₹2,500/mo | No | Web | No | 4.4/5 | |
| 16 |  Sanoflow Dialer | ₹1,999/mo | No | Web | Yes | 4.3/5 | |
| 17 |  Runo | ₹499/mo | No | Web | Yes | 4.3/5 | |
| 18 |  Kixie | ₹3,000/mo | No | Web | No | 4.4/5 | |
| 19 |  PhoneBurner | ₹10,000/mo | No | Web | No | 4.4/5 | |
| 20 |  SmartReach.io | $29/mo (Email Outreach Basic) | No | Web | Yes | 4.1/5 |
Zoho Corporation · Chennai · Sales engagement & dialler software · 4.6/5
Cloud PBX and dialler integrated with Zoho apps.
Free plan
Free plan available
Key features
Ozonetel · Hyderabad · Sales engagement & dialler software · 4.7/5
Cloud contact centre and dialler for sales and support.
On request
Quote-based
Compared with Freshcaller (Freshdesk Contact Center)
Key features
Zadarma · Sofia · Sales engagement & dialler software · 4.4/5
Cloud PBX and virtual numbers.
Free plan
Free plan available
Acefone · New Delhi · Sales engagement & dialler software · 4.6/5
Cloud phone system for sales and support teams.
Rs 1,599/user/month · Professional, minimum 6 seats
Free trial
Compared with Freshcaller (Freshdesk Contact Center)
Key features
Recapped, Inc. · New York · Sales engagement & dialler software · 4.2/5
Mutual action plan and close plan software for managing proof of concepts and handoffs.
Free plan
Free plan available
Mutiny · New York · Sales engagement & dialler software · 4.2/5
Sales assistant that builds custom buyer-facing assets for enterprise deals.
Free plan
Free plan available
Growbots Inc · Sales engagement & dialler software · 4.2/5
Outbound sales tool combining a prospect database with automated email outreach campaigns.
Free plan
Free plan available
Unify · San Francisco · Sales engagement & dialler software · 4.2/5
Outbound platform combining B2B data, intent signals, sequencing and deliverability.
Free plan
Free plan available
Cuevr · Basse-Goulaine · Sales engagement & dialler software · 4.2/5
Proposal software to qualify, create, design and track sales proposals
Free plan
Free plan available
Qwilr Pty Ltd · Redfern · Sales engagement & dialler software · 4.2/5
Proposal and quote software to create interactive sales proposals with analytics and e-signatures
Free plan
Free plan available
The closest matches to Freshcaller (Freshdesk Contact Center) on App Advisor are Zoho Voice (Free plan), Ozonetel CloudAgent (On request), Zadarma (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Freshcaller (Freshdesk Contact Center), then by rating. The best choice depends on your team size and budget.
Yes. 8 of the 20 alternatives listed have a free plan or are free: Zoho Voice (Free plan), Zadarma (Free plan), Recapped (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Among alternatives that publish a price, Runo starts lowest at ₹499/mo. Zoho Voice also has a free plan. Prices are read from each vendor's website and exclude GST.
Yes. 9 alternatives are built in India, including Zoho Voice (Free plan), Ozonetel CloudAgent (On request), Acefone (Rs 1,599/user/month · Professional, minimum 6 seats). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Zoho Voice is the closest match to Freshcaller (Freshdesk Contact Center) in our catalogue. Compare them side by side before you book a demo.
Every product listed sits in sales engagement & dialler software or a category Freshcaller (Freshdesk Contact Center) also covers, and Freshworks's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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