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Sales engagement & dialler software · Alternatives

Best Zoho Voice alternatives in India (2027)

Zoho Voice is a sales engagement & dialler software product from Zoho Corporation, Chennai, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 8 have a free plan, 9 are built in India.

Quick answer

The closest alternatives to Zoho Voice are Freshcaller (Freshdesk Contact Center) (Free plan), Ozonetel CloudAgent (On request), Zadarma (Free plan), Acefone (Rs 1,599/user/month · Professional, minimum 6 seats) and Recapped (Free plan). Freshcaller (Freshdesk Contact Center) is the top-ranked option with a free plan. Published prices in this list start at ₹499/month.

Why businesses look for a Zoho Voice alternative

Reported limitation

Two plan families and credit-based add-ons make the real monthly cost hard to estimate

Reported limitation

A free Mumbai landline needs Mumbai GST registration and a Mumbai address

Reported limitation

Zoho CRM and Desk integration needs the Enterprise Telephony edition, not Business Phone plans

Zoho Voice alternatives compared

Ranked by how closely each product matches Zoho Voice's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—Zoho Voice logoZoho Voice (current)Free planYesWebYes4.6/5—
1Freshcaller (Freshdesk Contact Center) logoFreshcaller (Freshdesk Contact Center)Free planYesWebYes4.6/5
2Ozonetel CloudAgent logoOzonetel CloudAgentOn requestNoWebYes4.7/5
3Zadarma logoZadarmaFree planYesWebNo4.4/5
4Acefone logoAcefoneRs 1,599/user/month · Professional, minimum 6 seatsNoWebYes4.6/5
5Recapped logoRecappedFree planYesWebNo4.2/5
6Mutiny logoMutinyFree planYesWebNo4.2/5
7Growbots logoGrowbotsFree planYesWebNo4.2/5
8Unify logoUnifyFree planYesWebNo4.2/5
9Cuevr logoCuevrFree planYesWebNo4.2/5
10Qwilr logoQwilrFree planYesWebNo4.2/5
11Ameyo logoAmeyoOn requestNoWebYes4.5/5
12Deepcall logoDeepcall₹1,000/moNoWebYes4.3/5
13RingCentral logoRingCentral₹1,600/moNoWebNo4.5/5
14Exotel Ameyo XTRM logoExotel Ameyo XTRMOn requestNoWebYes4.4/5
15Aircall logoAircall₹2,500/moNoWebNo4.4/5
16Sanoflow Dialer logoSanoflow Dialer₹1,999/moNoWebYes4.3/5
17Runo logoRuno₹499/moNoWebYes4.3/5
18Kixie logoKixie₹3,000/moNoWebNo4.4/5
19PhoneBurner logoPhoneBurner₹10,000/moNoWebNo4.4/5
20SmartReach.io logoSmartReach.io$29/mo (Email Outreach Basic)NoWebYes4.1/5

Top 10 Zoho Voice alternatives in detail

Ozonetel CloudAgent logo

2. Ozonetel CloudAgent

Ozonetel · Hyderabad · Sales engagement & dialler software · 4.7/5

Cloud contact centre and dialler for sales and support.

On request

Quote-based

Compared with Zoho Voice

  • No free plan, unlike Zoho Voice

Key features

  • Multi-channel ACD (voice, email, SMS, social media)
  • Low-code IVR with self-service
  • Smart, circle- and time-based routing
  • Queue management with fallbacks
  • Five dialer modes incl. predictive, power and preview
Zadarma logo

3. Zadarma

Zadarma · Sofia · Sales engagement & dialler software · 4.4/5

Cloud PBX and virtual numbers.

Free plan

Free plan available

Acefone logo

4. Acefone

Acefone · New Delhi · Sales engagement & dialler software · 4.6/5

Cloud phone system for sales and support teams.

Rs 1,599/user/month · Professional, minimum 6 seats

Free trial

Compared with Zoho Voice

  • No free plan, unlike Zoho Voice

Key features

  • Automatic call distribution and ring groups
  • Warm and blind call transfer
  • Click to call and call conferencing
  • Call flipping and call twinning across devices
  • Missed call alerts and call notes on contact profiles
Recapped logo

5. Recapped

Recapped, Inc. · New York · Sales engagement & dialler software · 4.2/5

Mutual action plan and close plan software for managing proof of concepts and handoffs.

Free plan

Free plan available

Mutiny logo

6. Mutiny

Mutiny · New York · Sales engagement & dialler software · 4.2/5

Sales assistant that builds custom buyer-facing assets for enterprise deals.

Free plan

Free plan available

Growbots logo

7. Growbots

Growbots Inc · Sales engagement & dialler software · 4.2/5

Outbound sales tool combining a prospect database with automated email outreach campaigns.

Free plan

Free plan available

Unify logo

8. Unify

Unify · San Francisco · Sales engagement & dialler software · 4.2/5

Outbound platform combining B2B data, intent signals, sequencing and deliverability.

Free plan

Free plan available

Cuevr logo

9. Cuevr

Cuevr · Basse-Goulaine · Sales engagement & dialler software · 4.2/5

Proposal software to qualify, create, design and track sales proposals

Free plan

Free plan available

Qwilr logo

10. Qwilr

Qwilr Pty Ltd · Redfern · Sales engagement & dialler software · 4.2/5

Proposal and quote software to create interactive sales proposals with analytics and e-signatures

Free plan

Free plan available

Zoho Voice alternatives by what you need

How to choose a Zoho Voice alternative

  • Check TRAI compliance and DND scrubbing for outbound campaigns.
  • Look at CRM integration depth: click-to-call and automatic logging are the features reps actually use.
  • Compare per-minute rates and number rental alongside the seat price.

Zoho Voice alternatives — FAQs

What is the best alternative to Zoho Voice in 2027?+

The closest matches to Zoho Voice on App Advisor are Freshcaller (Freshdesk Contact Center) (Free plan), Ozonetel CloudAgent (On request), Zadarma (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Zoho Voice, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Zoho Voice?+

Yes. 8 of the 20 alternatives listed have a free plan or are free: Freshcaller (Freshdesk Contact Center) (Free plan), Zadarma (Free plan), Recapped (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Zoho Voice?+

Among alternatives that publish a price, Runo starts lowest at ₹499/mo. Freshcaller (Freshdesk Contact Center) also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Zoho Voice?+

Yes. 9 alternatives are built in India, including Freshcaller (Freshdesk Contact Center) (Free plan), Ozonetel CloudAgent (On request), Acefone (Rs 1,599/user/month · Professional, minimum 6 seats). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Zoho Voice vs Freshcaller (Freshdesk Contact Center): which is better?+

Freshcaller (Freshdesk Contact Center) is the closest match to Zoho Voice in our catalogue. Compare them side by side before you book a demo.

How were these Zoho Voice alternatives chosen?+

Every product listed sits in sales engagement & dialler software or a category Zoho Voice also covers, and Zoho Corporation's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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