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Starts at
₹800/mo
TeleCRM
by TeleCRM · New Delhi, Delhi · Since 2020
Telecalling CRM with auto-dialler and WhatsApp for Indian sales teams.
- Starting price
- Rs 799 per user/month
- Billed annually; Rs 1,099/user/month billed quarterly. GST not stated on pricing page
- Free trial / plan
- No free plan
- Demo on request; 15-day refund on quarterly and annual plans
- Deployment
- Cloud
- Web
- App Advisor rating
- 4.5
- transparency & India fit
What is TeleCRM?
TeleCRM costs Rs 799 per user per month on annual billing, or Rs 1,099 per user per month if you pay quarterly. There is one main plan, so buying is simple. The product is built for teams that sell over the phone and on WhatsApp: education counsellors, real estate brokers, loan and insurance agents, and service businesses that buy leads from IndiaMart or Facebook. If you are an Indian SMB shortlisting a telecalling CRM with WhatsApp, this belongs on the list.
The calling screen is the main reason teams buy it. A 1-click dialer queues the next lead, every call is recorded automatically, and a follow-up reminder takes one tap. Reminders can also come in as WhatsApp alerts. Leads come in on their own from Facebook and Instagram ads, Google Ads, IndiaMart, Justdial, Sulekha, 99acres, MagicBricks and Housing.com, and the system assigns them to callers by rules you set. Managers get hour-by-hour, agent-wise and leaderboard reports, and those are the screens a floor supervisor checks through the day.
There are limits. The vendor's own material says call tracking is designed for Android because of Apple's restrictions, and that the product does not offer number masking or advanced VoIP. If your callers use iPhones, or you need masked numbers for compliance, look elsewhere or plan to use one of the cloud telephony partners (Knowlarity, MCube, CallerDesk, Maqsam). TeleCRM does not publish security certifications or say where your data is hosted, so ask before you sign if you handle sensitive customer data.
Some costs sit outside the per-user fee. Chat Sync, which pulls team WhatsApp chats into the CRM, costs Rs 200 per user per month. WhatsApp Business API setup is a one-time Rs 1,999, and Meta's per-conversation charges are billed on top. Automations are free up to 10,000 a month, and you pay beyond that. The pricing page does not mention a free trial or GST. Expect GST at 18% on top, and book a demo to test the product. Quarterly and annual plans carry a 15-day refund window, and you have to complete a feedback call to claim it.
What works well
- +One Core CRM plan at Rs 799/month (annual) makes budgeting easy for a 10-50 seat calling team
- +Automatic call recording and a 1-click dialer cut idle time between calls
- +Native lead capture from IndiaMart, Justdial, Sulekha, 99acres, MagicBricks and Housing.com
- +Sends WhatsApp, SMS or email templates after a call without saving the contact's number
- +No contact limit and no row limit on Excel lead imports, according to the vendor
- +Hour-by-hour and leaderboard reports show managers which callers and time slots convert
- +Onboarding includes Zoom training and a dedicated WhatsApp support group
What to watch out for
- −Call tracking is built around Android, so iPhone-based teams lose key telephony features
- −No number masking or advanced VoIP, according to TeleCRM's own comparison material
- −Chat Sync (Rs 200/user/month) and WhatsApp API setup (Rs 1,999) cost extra
- −No free trial on the pricing page; you evaluate through a sales demo
- −No published security certifications, data-hosting location or uptime commitment
- −Chat support runs 9 am to 5 pm, which is short for evening calling shifts
Best suited for: Indian SMBs that need a telecalling CRM with WhatsApp for inbound portal and ad leads · Real estate brokers working leads from 99acres, MagicBricks and Housing.com · Edtech and coaching institutes running counsellor calling teams · B2B sellers who buy IndiaMart and Justdial enquiries and need fast follow-up
TeleCRM at a glance
Analysing TeleCRM — pricing, features, reviews and alternatives…
Generated by App Advisor's native engine from this listing's verified data — not a paid placement.
TeleCRM features
Researched from TeleCRM's official product pages · updated October 2026.
Calling
- 1-click dialer that queues the next lead
- Click-to-call from web or mobile
- Automatic call recording
- Incoming, outgoing and missed call tracking
- Callback reminders with WhatsApp alerts
Lead capture and distribution
- Facebook and Instagram lead ads in real time
- IndiaMart, Justdial, Sulekha, 99acres, MagicBricks, Housing.com
- Excel import with column mapping
- Custom API for website and external sources
- Rule-based automatic lead assignment
WhatsApp and messaging
- 1-click WhatsApp, SMS and email templates
- Official WhatsApp Business API with buttons and chatbots
- Bulk WhatsApp campaigns with reply capture
- Instant welcome messages for new leads
- Chrome extension to manage leads from WhatsApp Web
Reports
- Hour-by-hour response and conversion report
- Daily calls, talk time and sales per agent
- Real-time leaderboard
- Agent follow-up report (scheduled, taken, missed)
- Custom reports on request
Automation and pipeline
- Custom pipelines and lead fields
- Bulk lead edits
- Triggers and workflows for routing and enrichment
- Drip marketing sequences
- Role-based access
TeleCRM pricing (INR)
SourceEvery edition as published by the vendor. Prices exclude GST unless stated. Full TeleCRM pricing breakdown
Core CRM (annual)
Rs 799 per user/month
Billed annually
- 1-click dialer with automatic call recording
- Lead capture from 15+ platforms and Excel upload
- Follow-up reminders, push notifications, reports and leaderboard
- Up to 10,000 automations a month included
- Custom APIs and all integrations included
Core CRM (quarterly)
Rs 1,099 per user/month
Billed quarterly
- Same features as the annual plan
- Lower commitment for seasonal teams
- 15-day refund window after a feedback call
Other pricing options & add-ons
Chat Sync
Syncs team WhatsApp chats into the CRM
Rs 200 per user/month
WhatsApp API setup
Meta conversation charges billed separately
Rs 1,999 one-time
Consultation sessions
Workflow, chatbot or custom API integration work with an automation expert
Rs 999 per hour
- • USD pricing is also listed: $19/user/month annual, $29/user/month quarterly.
- • Automations beyond 10,000 per month are charged extra.
- • The pricing page does not say whether GST is included.
Buying for a team? App Advisor can get you a volume quote and any partner discount available.
Integrations, security & India
Integrations
- Google Sheets
- Razorpay
- Knowlarity
- MCube
- CallerDesk
- Maqsam
- WhatsApp Cloud API
- IndiaMart
- Justdial
- TradeIndia
- 99acres
- MagicBricks
- Housing.com
- Sulekha
- Shopify
- WooCommerce
- WordPress
- Google Meet
For Indian businesses
- Prices are published in INR: Rs 799/user/month annual or Rs 1,099/user/month quarterly.
- Connects directly to Indian lead portals: IndiaMart, Justdial, Sulekha, TradeIndia, 99acres, MagicBricks and Housing.com.
- Integrates with Indian cloud telephony providers Knowlarity, MCube and CallerDesk, and with Razorpay for payments.
- Support runs through a WhatsApp group and chat from 9 am to 5 pm.
Mobile apps
The telecalling features run on TeleCRM's Android app. The vendor says call tracking is Android-optimised because of Apple's restrictions.
Support, resources & partner network
Support & learning
- Onboarding and training over Zoom
- Dedicated WhatsApp support group
- Chat support 9:00 am to 5:00 pm
Is TeleCRM the best choice for you?
Best choice if you are…
- Indian SMBs that need a telecalling CRM with WhatsApp for inbound portal and ad leads
- Real estate brokers working leads from 99acres, MagicBricks and Housing.com
- Edtech and coaching institutes running counsellor calling teams
- B2B sellers who buy IndiaMart and Justdial enquiries and need fast follow-up
Look elsewhere if you are…
- Teams that call from iPhones or need number masking for privacy rules
- Companies needing complex B2B deal management, quoting and account hierarchies; Zoho CRM or LeadSquared fit better
- Buyers who require ISO 27001 or SOC 2 evidence before purchase
Still comparing? Get an unbiased shortlist and demos arranged for free.
Sources (6) · updated October 2026
TeleCRM screenshots
Specifications
- Category
- CRM software, WhatsApp automation
- Vendor
- TeleCRM
- Headquarters
- New Delhi, Delhi
- Founded
- 2020
- Pricing model
- Subscription
- Starting price
- ₹999/mo
- Deployment
- Cloud
- Platforms
- Web
- Best for
- Small business, SMB, Mid-market
- Made in India
- Yes
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TeleCRM — frequently asked questions
What is TeleCRM pricing in India?+
TeleCRM charges Rs 799 per user per month if you pay annually, and Rs 1,099 per user per month on quarterly billing. A 10-user team on annual billing therefore pays about Rs 95,880 a year before tax. Add-ons such as Chat Sync at Rs 200 per user per month and the Rs 1,999 WhatsApp API setup are extra.
Does TeleCRM price include GST?+
The TeleCRM pricing page does not say whether GST is included. Software subscriptions in India normally attract 18% GST, so budget for it on top of the listed per-user price, and ask the sales team to confirm the final invoice amount and that a GST invoice will be issued in your company's name.
Is there a TeleCRM free trial or free plan?+
TeleCRM has no free plan, and its pricing page does not advertise a free trial. You assess it through a sales demo. Quarterly and annual subscriptions come with a full refund if you ask within the first 15 days and complete a feedback call, which works as a paid trial in practice.
Does TeleCRM work on iPhone?+
TeleCRM's calling and call-tracking features are built for Android. The vendor says this is because of Apple's restrictions on call access. Teams on iPhones can still use the web CRM, but automatic call logging and recording work best on Android handsets, so check your team's phones before you buy.
TeleCRM vs LeadSquared: which is better?+
TeleCRM suits small and mid-size calling teams that want a single Rs 799 per user plan, quick setup and strong WhatsApp tools. LeadSquared is heavier: it handles field sales, complex workflows and large enterprise teams, and it costs more to implement. If your main job is calling portal leads fast, TeleCRM is the simpler choice.
Which lead sources does TeleCRM integrate with?+
TeleCRM pulls leads automatically from Facebook and Instagram ads, Google Ads, websites through its API, and Indian portals including IndiaMart, Justdial, Sulekha, TradeIndia, 99acres, MagicBricks and Housing.com. It also connects to Google Sheets, Shopify, WooCommerce and WordPress, and assigns incoming leads to callers using rules you define.
Can TeleCRM send WhatsApp messages in bulk?+
Yes. TeleCRM supports the official WhatsApp Business API for bulk campaigns, button messages, chatbots and drip sequences. Setup costs Rs 1,999 once, and Meta's conversation charges are billed separately. Without the API, callers can still send one-click WhatsApp templates from their own phone after each call without saving the number.
Does TeleCRM record calls automatically?+
TeleCRM records calls automatically on its Android app and stores the recordings against each lead, so managers can review them from anywhere. Call recording is part of the standard Rs 799 per user plan. Hour-by-hour and agent reports then show talk time, call counts and missed follow-ups for each caller.
Is my data secure in TeleCRM?+
TeleCRM uses role-based access to control what each user can see, but its website does not publish security certifications such as ISO 27001 or SOC 2, or say where customer data is hosted. If you handle financial or health leads, ask TeleCRM for its data-hosting and security documentation in writing before you sign.
How long does TeleCRM setup take and what support is offered?+
Most of TeleCRM's setup is importing leads from Excel, connecting portals and configuring assignment rules, which a small team can finish in a few days. Onboarding includes Zoom training and a dedicated WhatsApp support group, and chat support runs from 9 am to 5 pm. Paid consultation at Rs 999 per hour covers custom workflows.
What is TeleCRM?+
TeleCRM is crm software by TeleCRM, an Indian company from New Delhi. Telecalling CRM with auto-dialler and WhatsApp for Indian sales teams.
How much does TeleCRM cost?+
TeleCRM's published pricing starts at ₹999/mo. Plans and taxes vary, so confirm on the official site.
Does TeleCRM offer a free trial or free plan?+
App Advisor's listing records a free trial for TeleCRM. Confirm the current trial terms on TeleCRM's official site.
Is TeleCRM made in India?+
Yes. TeleCRM is built by TeleCRM, headquartered in New Delhi, Delhi.
Who is TeleCRM best suited for?+
TeleCRM suits small business, smb, mid-market buyers looking for crm software with whatsapp automation.
What are the best alternatives to TeleCRM?+
Popular alternatives in crm software include Zoho CRM, Freshsales, LeadSquared. Use App Advisor's compare tool to see them side by side.
How is TeleCRM deployed?+
TeleCRM is available as a cloud (SaaS) product, with web access.
Guides that mention TeleCRM
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About TeleCRM
TeleCRM · New Delhi, Delhi · Founded 2020 · 1 product in our catalogue · Indian company
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