1. Ameyo
Ameyo (Exotel) · Gurugram · Sales engagement & dialler software · 4.5/5
Contact centre and dialler software.
On request
Quote-based
Sales engagement & dialler software · Alternatives
Best Vi Business Cloud Telephony alternatives in India (2027)
Vi Business Cloud Telephony is a sales engagement & dialler software product from Vodafone Idea, Mumbai, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 2 have a free plan, 10 are built in India, and 3 start cheaper or free.
Quick answer
The closest alternatives to Vi Business Cloud Telephony are Ameyo (On request), Exotel Ameyo XTRM (On request), Ozonetel CloudAgent (On request), Kaleyra Voice (On request) and Tata Tele Smartflo (On request). Zoho Voice is the top-ranked option with a free plan. Published prices in this list start at ₹1,000/month.
Why businesses look for a Vi Business Cloud Telephony alternative
The price isn't published
Vodafone Idea quotes Vi Business Cloud Telephony per organisation. 1 of the 20 alternatives below publish a starting price, so you can budget before a sales call.
There is no free plan
Vi Business Cloud Telephony has no free tier. 2 alternatives do, which lets you test with real data before you pay.
Vi Business Cloud Telephony alternatives compared
Ranked by how closely each product matches Vi Business Cloud Telephony's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Vi Business Cloud Telephony (current) | On request | No | Web | Yes | 4.1/5 | — |
| 1 | Ameyo | On request | No | Web | Yes | 4.5/5 | |
| 2 |  Exotel Ameyo XTRM | On request | No | Web | Yes | 4.4/5 | |
| 3 |  Ozonetel CloudAgent | On request | No | Web | Yes | 4.7/5 | |
| 4 |  Kaleyra Voice | On request | No | Web | No | 4.4/5 | |
| 5 |  Tata Tele Smartflo | On request | No | Web | Yes | 4.2/5 | |
| 6 |  Airtel Cloud Telephony | On request | No | Web | Yes | 4.2/5 | |
| 7 |  Jio Cloud Telephony | On request | No | Web | Yes | 4.1/5 | |
| 8 |  CallerDesk | On request | No | Web | Yes | 4.1/5 | |
| 9 |  Gong | On request | No | Web | No | 4.1/5 | |
| 10 |  Acefone | Rs 1,599/user/month · Professional, minimum 6 seats | No | Web | Yes | 4.6/5 | |
| 11 |  Showpad | On request | No | Web | No | 4/5 | |
| 12 |  CaptivateIQ | On request | No | Web | No | 4/5 | |
| 13 |  Everstage | On request | No | Web | No | 4/5 | |
| 14 |  Reachdesk | On request | No | Web | No | 4/5 | |
| 15 |  Kirusa | On request | No | Web | No | 4/5 | |
| 16 |  Koncert | On request | No | Web | No | 3.9/5 | |
| 17 |  RollWorks | On request | No | Web | No | 3.9/5 | |
| 18 |  Terminus | On request | No | Web | No | 3.9/5 | |
| 19 |  Zoho Voice | Free plan | Yes | Web | Yes | 4.6/5 | |
| 20 |  Freshcaller (Freshdesk Contact Center) | Free plan | Yes | Web | Yes | 4.6/5 |
Top 10 Vi Business Cloud Telephony alternatives in detail
2. Exotel Ameyo XTRM
Exotel · Bengaluru · Sales engagement & dialler software · 4.4/5
Enterprise dialler and omnichannel contact centre.
On request
Quote-based
3. Ozonetel CloudAgent
Ozonetel · Hyderabad · Sales engagement & dialler software · 4.7/5
Cloud contact centre and dialler for sales and support.
On request
Quote-based
Key features
- Multi-channel ACD (voice, email, SMS, social media)
- Low-code IVR with self-service
- Smart, circle- and time-based routing
- Queue management with fallbacks
- Five dialer modes incl. predictive, power and preview
On request
Quote-based
5. Tata Tele Smartflo
Tata Tele Business Services · Mumbai · Sales engagement & dialler software · 4.2/5
Cloud communication suite from Tata Tele.
On request
Quote-based
6. Airtel Cloud Telephony
Airtel Business · New Delhi · Sales engagement & dialler software · 4.2/5
Cloud IVR and call management from Airtel.
On request
Quote-based
7. Jio Cloud Telephony
Reliance Jio · Navi Mumbai · Sales engagement & dialler software · 4.1/5
Cloud call management for businesses.
On request
Quote-based
8. CallerDesk
CallerDesk · Sales engagement & dialler software · 4.1/5
Indian cloud telephony with virtual numbers, cloud call centre, click-to-call and auto dialler.
On request
Quote-based
9. Gong
Gong · San Francisco · Sales engagement & dialler software · 4.1/5
Revenue intelligence and call analytics.
On request
Quote-based
10. Acefone
Acefone · New Delhi · Sales engagement & dialler software · 4.6/5
Cloud phone system for sales and support teams.
Rs 1,599/user/month · Professional, minimum 6 seats
Free trial
Compared with Vi Business Cloud Telephony
- Publishes a price (Rs 1,599/user/month · Professional, minimum 6 seats); Vi Business Cloud Telephony is quote-only
Key features
- Automatic call distribution and ring groups
- Warm and blind call transfer
- Click to call and call conferencing
- Call flipping and call twinning across devices
- Missed call alerts and call notes on contact profiles
Vi Business Cloud Telephony alternatives by what you need
Cheaper than Vi Business Cloud Telephony
Free Vi Business Cloud Telephony alternatives
Indian alternatives to Vi Business Cloud Telephony
How to choose a Vi Business Cloud Telephony alternative
- Check TRAI compliance and DND scrubbing for outbound campaigns.
- Look at CRM integration depth: click-to-call and automatic logging are the features reps actually use.
- Compare per-minute rates and number rental alongside the seat price.
Vi Business Cloud Telephony alternatives — FAQs
What is the best alternative to Vi Business Cloud Telephony in 2027?+
The closest matches to Vi Business Cloud Telephony on App Advisor are Ameyo (On request), Exotel Ameyo XTRM (On request), Ozonetel CloudAgent (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Vi Business Cloud Telephony, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Vi Business Cloud Telephony?+
Yes. 2 of the 20 alternatives listed have a free plan or are free: Zoho Voice (Free plan), Freshcaller (Freshdesk Contact Center) (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Vi Business Cloud Telephony?+
Among alternatives that publish a price, Acefone starts lowest at Rs 1,599/user/month · Professional, minimum 6 seats. Zoho Voice also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Vi Business Cloud Telephony?+
Yes. 10 alternatives are built in India, including Ameyo (On request), Exotel Ameyo XTRM (On request), Ozonetel CloudAgent (On request). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Vi Business Cloud Telephony vs Ameyo: which is better?+
Ameyo is the closest match to Vi Business Cloud Telephony in our catalogue. Compare them side by side before you book a demo.
How were these Vi Business Cloud Telephony alternatives chosen?+
Every product listed sits in sales engagement & dialler software or a category Vi Business Cloud Telephony also covers, and Vodafone Idea's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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Related alternatives
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