AiSensy

AiSensy is an Indian software company that builds a marketing and customer-engagement platform on top of the official WhatsApp Business API. Its product lets businesses send broadcast campaigns, run chatbots, manage shared team inboxes and track conversions from WhatsApp conversations, and it is positioned mainly at small and mid-sized businesses as well as marketing teams at larger brands.

For Indian businesses, the core offering covers WhatsApp broadcast and retargeting campaigns, no-code chatbot flows, click-to-WhatsApp ad integrations, catalogue and payments messaging, and integrations with commonly used e-commerce and CRM tools. AiSensy states that it is an official WhatsApp Business Solutions Partner, which means it provides access to the WhatsApp Business Platform, and it has listed recognitions from Meta's global partner team, including Emerging Partner of the Year 2023 and CTWA Partner of the Year 2024.

The company sells self-serve subscription plans online, with sales and support teams reachable by phone in India. As with other WhatsApp Business Platform providers, customers generally pay a platform subscription in addition to per-conversation or per-message charges that Meta sets. Businesses evaluating the product should check the current plan pages for the split between platform fees and Meta's messaging charges.

Third-party databases record that AiSensy was founded in 2020 in Gurugram by Gautam Rajesh Shelley, Mohit Dua and Ajay Rathore, and that Gautam Shelley serves as founder and CEO. On its About page, the company describes a team of more than 100 people and claims to serve over 210,000 businesses across more than 68 countries. These are the company's own figures and have not been independently audited.