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Contact center & cloud telephony · Alternatives

Best CloudConnect alternatives in India (2027)

CloudConnect is a contact center & cloud telephony product from CloudConnect, priced at ₹999/year (PBX plan). We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 0 have a free plan, 14 are built in India.

CloudConnect review

Quick answer

The closest alternatives to CloudConnect are Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra), Ozonetel Kookoo (Pay as you go), Toll Free India by Servetel (₹1,000/mo) and Knowlarity API (Pay as you go). Published prices in this list start at ₹175/month.

Why businesses look for a CloudConnect alternative

A mobile app

CloudConnect does not list an Android app. 1 alternatives do.

CloudConnect alternatives compared

Ranked by how closely each product matches CloudConnect's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—CloudConnect logoCloudConnect (current)₹999/year (PBX plan)NoWebYes4.1/5—
1Knowlarity SuperReceptionist logoKnowlarity SuperReceptionist₹1,500/moNoWebYes4.7/5
2MyOperator Contact Center logoMyOperator Contact CenterRs 5,000/month · Sedan plan, 10 users, billed yearly, GST extraNoWebYes4.7/5
3Ozonetel Kookoo logoOzonetel KookooPay as you goNoWebYes4.4/5
4Toll Free India by Servetel logoToll Free India by Servetel₹1,000/moNoWebYes4.3/5
5Knowlarity API logoKnowlarity APIPay as you goNoWebYes4.4/5
6injixo logoinjixo₹800/moNoWebNo4.3/5
7Exotel Contact Center logoExotel Contact Center$70 · XPrime plan; Exotel's page does not state the billing unitNoWebYes4.4/5
8Tata Tele Smartflo CC logoTata Tele Smartflo CCOn requestNoWebYes4.5/5
9Callyzer logoCallyzer₹175/moNoWeb, Android, iOSYes4.3/5
10Talkroute logoTalkroute$19/month (Basic, 1 user; $5 per additional user)NoWebNo3.9/5
11C2Perform logoC2PerformPaid plansNoWebNo3.9/5
12Channels logoChannels$24/month billed annually (Plus)NoWebNo3.9/5
13Ozonetel Contact Center logoOzonetel Contact CenterFrom $25/agent/mo (min 3 agents, USD)NoWebYes4.7/5
14Airtel IQ Contact Center logoAirtel IQ Contact CenterOn requestNoWebYes4.3/5
15DialAnyone logoDialAnyonePaid plansNoWebNo3.8/5
16Kaleyra Contact Center logoKaleyra Contact CenterOn requestNoWebNo4.5/5
17HGS logoHGSOn requestNoWebYes4.2/5
18Firstsource logoFirstsourceOn requestNoWebYes4.2/5
19iEnergizer logoiEnergizerOn requestNoWebYes4.2/5
20Conneqt logoConneqtOn requestNoWebYes4.2/5

Top 10 CloudConnect alternatives in detail

MyOperator Contact Center logo

2. MyOperator Contact Center

MyOperator · Noida · Contact center & cloud telephony · 4.7/5

Call centre software.

Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra

Free trial

Key features

  • Multi-level IVR with virtual and toll-free numbers
  • Inbound call centre with routing to agents' mobiles
  • Call recording and automatic cloud storage of call data
  • Click-to-call and follow-up scheduling
  • Barge and whisper on live calls
injixo logo

6. injixo

InVision · Ratingen · Contact center & cloud telephony · 4.3/5

Cloud workforce management.

₹800/mo

Free trial

Exotel Contact Center logo

7. Exotel Contact Center

Exotel · Bengaluru · Contact center & cloud telephony · 4.4/5

Omnichannel contact centre on Exotel.

$70 · XPrime plan; Exotel's page does not state the billing unit

Quote-based

Key features

  • Voice, SMS, WhatsApp and video
  • Social media DMs and email (XTRM)
  • Native chat and voice bots
  • Drag-and-drop multi-level IVR
  • Auto-dialers and pre-recorded calls
Callyzer logo

9. Callyzer

LogiMinds Technolab LLP · Ahmedabad · Contact center & cloud telephony · 4.3/5

Call monitoring and analytics for sales teams that track calls made from employees' mobile phones.

₹175/mo

Free trial

Compared with CloudConnect

  • Also available on Android, iOS
Talkroute logo

10. Talkroute

Talkroute · Chicago · Contact center & cloud telephony · 3.9/5

Virtual business phone service with call forwarding, business texting and month-to-month billing.

$19/month (Basic, 1 user; $5 per additional user)

Free trial

CloudConnect alternatives by what you need

How to choose a CloudConnect alternative

  • Check telecom compliance and DND scrubbing for outbound.
  • Compare per-minute pricing and number rental with seat costs.
  • Test call quality on your agents' internet, not the vendor's.

CloudConnect alternatives — FAQs

What is the best alternative to CloudConnect in 2027?+

The closest matches to CloudConnect on App Advisor are Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra), Ozonetel Kookoo (Pay as you go). They are ranked by how closely their category, pricing model, platforms and target business size match CloudConnect, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to CloudConnect?+

None of the 20 closest alternatives to CloudConnect has a free plan. Most offer a free trial instead, so ask for one before you commit.

What is the cheapest alternative to CloudConnect?+

Among alternatives that publish a price, Callyzer starts lowest at ₹175/mo. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to CloudConnect?+

Yes. 14 alternatives are built in India, including Knowlarity SuperReceptionist (₹1,500/mo), MyOperator Contact Center (Rs 5,000/month · Sedan plan, 10 users, billed yearly, GST extra), Ozonetel Kookoo (Pay as you go). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

CloudConnect vs Knowlarity SuperReceptionist: which is better?+

Knowlarity SuperReceptionist is the closest match to CloudConnect in our catalogue. Compare them side by side before you book a demo.

How were these CloudConnect alternatives chosen?+

Every product listed sits in contact center & cloud telephony or a category CloudConnect also covers, and CloudConnect's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

Free shortlist

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