1. Qualified
Qualified · San Francisco · Live chat & chatbot software · 4.1/5
Pipeline generation chat for Salesforce.
On request
Quote-based
Live chat & chatbot software · Alternatives
Best Drift alternatives in India (2027)
Drift is a live chat & chatbot software product from Drift (Salesloft), Boston, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 8 have a free plan, 7 are built in India, and 10 start cheaper or free.
Quick answer
The closest alternatives to Drift are Qualified (On request), MirrorFly (On request), Awaaz.De (On request), Botsplash (On request) and Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation). Engati Chat is the top-ranked option with a free plan. Published prices in this list start at ₹1,600/month.
Why businesses look for a Drift alternative
The price isn't published
Drift (Salesloft) quotes Drift per organisation. 2 of the 20 alternatives below publish a starting price, so you can budget before a sales call.
There is no free plan
Drift has no free tier. 8 alternatives do, which lets you test with real data before you pay.
Indian support and GST
Drift is built in United States. 7 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Drift alternatives compared
Ranked by how closely each product matches Drift's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Drift (current) | On request | No | Web | No | 4.1/5 | — |
| 1 | Qualified | On request | No | Web | No | 4.1/5 | |
| 2 |  MirrorFly | On request | No | Web | Yes | 4.1/5 | |
| 3 |  Awaaz.De | On request | No | Web | Yes | 4.1/5 | |
| 4 |  Botsplash | On request | No | Web | No | 4/5 | |
| 5 |  Engati Chat | Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation | Yes | Web | Yes | 4.7/5 | |
| 6 |  SmatBot | Free plan | Yes | Web | Yes | 4.7/5 | |
| 7 |  LiveChat | ₹1,600/mo | No | Web | No | 4.5/5 | |
| 8 |  Olark | ₹2,400/mo | No | Web | No | 4.4/5 | |
| 9 |  Chaport | Free plan | Yes | Web | No | 4.5/5 | |
| 10 |  Smartsupp | Free plan | Yes | Web | No | 4.5/5 | |
| 11 |  Userlike | Free plan | Yes | Web | No | 4.5/5 | |
| 12 |  Amazon Lex | Pay as you go | No | Web | No | 4.3/5 | |
| 13 |  IBM watsonx Assistant | Free plan | Yes | Web | No | 4.4/5 | |
| 14 |  Zoho SalesIQ Zobot | Free plan | Yes | Web | Yes | 4.6/5 | |
| 15 |  Amelia (SoundHound) | On request | No | Web | No | 4.2/5 | |
| 16 |  JivoChat | Free plan | Yes | Web | No | 4.3/5 | |
| 17 |  LiveHelpNow | $39/month (Essential) | No | Web | No | 4/5 | |
| 18 |  Forethought | On request | No | Web | No | 4.1/5 | |
| 19 |  Haptik Platform | On request | No | Web | Yes | 4.4/5 | |
| 20 |  Verloop Chat | On request | No | Web | Yes | 4.4/5 |
Top 10 Drift alternatives in detail
2. MirrorFly
Contus Tech Pvt Ltd · Chennai · Live chat & chatbot software · 4.1/5
Chat, voice and video SDKs for apps, sold as self-hosted one-time licences or custom plans.
On request
Quote-based
Compared with Drift
- Built in India (Chennai)
3. Awaaz.De
Awaaz De Infosystems Pvt Ltd · Ahmedabad · Live chat & chatbot software · 4.1/5
Conversational customer engagement stack for financial services in emerging markets.
On request
Quote-based
Compared with Drift
- Built in India (Ahmedabad)
4. Botsplash
Botsplash · Charlotte · Live chat & chatbot software · 4/5
Omnichannel messaging platform.
On request
Quote-based
Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation
Free plan available
Compared with Drift
- Has a free plan — Drift does not
- Built in India (Mumbai)
Key features
- OneView unified inbox
- Context-based intelligent routing
- Group conversations with peers
- Video calling with screen share
- Two-way auto-translation
6. SmatBot
SmatBot (ByteQuest) · Hyderabad · Live chat & chatbot software · 4.7/5
Chatbot builder built in Hyderabad.
Free plan
Free plan available
Compared with Drift
- Has a free plan — Drift does not
- Built in India (Hyderabad)
₹1,600/mo
Free trial
Compared with Drift
- Publishes a price (₹1,600/mo); Drift is quote-only
Key features
- Website chat widget
- Basic widget customization (Starter)
- Full widget customization (Team and above)
- White label widget (Enterprise)
- Track up to 100 visitors (Starter)
₹2,400/mo
Free trial
Compared with Drift
- Publishes a price (₹2,400/mo); Drift is quote-only
Free plan
Free plan available
Compared with Drift
- Has a free plan — Drift does not
10. Smartsupp
Smartsupp · Brno · Live chat & chatbot software · 4.5/5
Live chat with visitor recording.
Free plan
Free plan available
Compared with Drift
- Has a free plan — Drift does not
Drift alternatives by what you need
Cheaper than Drift
Free Drift alternatives
How to choose a Drift alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
Drift alternatives — FAQs
What is the best alternative to Drift in 2027?+
The closest matches to Drift on App Advisor are Qualified (On request), MirrorFly (On request), Awaaz.De (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Drift, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Drift?+
Yes. 8 of the 20 alternatives listed have a free plan or are free: Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation), SmatBot (Free plan), Chaport (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Drift?+
Among alternatives that publish a price, LiveChat starts lowest at ₹1,600/mo. Engati Chat also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Drift?+
Yes. 7 alternatives are built in India, including MirrorFly (On request), Awaaz.De (On request), Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Drift vs Qualified: which is better?+
Qualified is the closest match to Drift in our catalogue. Compare them side by side before you book a demo.
How were these Drift alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category Drift also covers, and Drift (Salesloft)'s own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which Drift alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
Related alternatives
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