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Live chat & chatbot software · Alternatives

Best Chaport alternatives in India (2027)

Chaport is a live chat & chatbot software product from Chaport, Tallinn, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 14 have a free plan, 6 are built in India.

Chaport review

Quick answer

The closest alternatives to Chaport are Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation), SmatBot (Free plan), Smartsupp (Free plan), Userlike (Free plan) and IBM watsonx Assistant (Free plan). Engati Chat is the top-ranked option with a free plan. Published prices in this list start at ₹1,600/month.

Why businesses look for a Chaport alternative

Indian support and GST

Chaport is built in Estonia. 6 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.

Chaport alternatives compared

Ranked by how closely each product matches Chaport's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—Chaport logoChaport (current)Free planYesWebNo4.5/5—
1Engati Chat logoEngati ChatQuote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversationYesWebYes4.7/5
2SmatBot logoSmatBotFree planYesWebYes4.7/5
3Smartsupp logoSmartsuppFree planYesWebNo4.5/5
4Userlike logoUserlikeFree planYesWebNo4.5/5
5IBM watsonx Assistant logoIBM watsonx AssistantFree planYesWebNo4.4/5
6Zoho SalesIQ Zobot logoZoho SalesIQ ZobotFree planYesWebYes4.6/5
7JivoChat logoJivoChatFree planYesWebNo4.3/5
8LiveChat logoLiveChat₹1,600/moNoWebNo4.5/5
9Olark logoOlark₹2,400/moNoWebNo4.4/5
10Zoho SalesIQ logoZoho SalesIQFree · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthlyYesWebYes4.8/5
11Freshchat logoFreshchatFree · paid from $19/agent/mo · Growth plan, billed annuallyYesWebYes4.8/5
12Amazon Lex logoAmazon LexPay as you goNoWebNo4.3/5
13Dialogflow logoDialogflowFree planYesWebNo4.4/5
14Botpress logoBotpressFree planYesWebNo4.4/5
15Drift logoDriftOn requestNoWebNo4.1/5
16LiveHelpNow logoLiveHelpNow$39/month (Essential)NoWebNo4/5
17Qualified logoQualifiedOn requestNoWebNo4.1/5
18Tidio AI logoTidio AIFree planYesWebNo4.4/5
19Voiceflow logoVoiceflowFree planYesWebNo4.4/5
20WotNot logoWotNotFree planYesWebYes4.4/5

Top 10 Chaport alternatives in detail

Engati Chat logo

1. Engati Chat

Engati · Mumbai · Live chat & chatbot software · 4.7/5

Live chat and bots.

Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation

Free plan available

Compared with Chaport

  • Built in India (Mumbai)

Key features

  • OneView unified inbox
  • Context-based intelligent routing
  • Group conversations with peers
  • Video calling with screen share
  • Two-way auto-translation
SmatBot logo

2. SmatBot

SmatBot (ByteQuest) · Hyderabad · Live chat & chatbot software · 4.7/5

Chatbot builder built in Hyderabad.

Free plan

Free plan available

Compared with Chaport

  • Built in India (Hyderabad)
JivoChat logo

7. JivoChat

JivoChat · Live chat & chatbot software · 4.3/5

Website live chat and messenger inbox with a free plan for up to five agents and proactive invites.

Free plan

Free plan available

LiveChat logo

8. LiveChat

Text · Wrocław · Live chat & chatbot software · 4.5/5

Live chat software.

₹1,600/mo

Free trial

Compared with Chaport

  • No free plan, unlike Chaport

Key features

  • Website chat widget
  • Basic widget customization (Starter)
  • Full widget customization (Team and above)
  • White label widget (Enterprise)
  • Track up to 100 visitors (Starter)
Olark logo

9. Olark

Olark · Ann Arbor · Live chat & chatbot software · 4.4/5

Live chat for small businesses.

₹2,400/mo

Free trial

Compared with Chaport

  • No free plan, unlike Chaport
Zoho SalesIQ logo

10. Zoho SalesIQ

Zoho Corporation · Chennai · Live chat & chatbot software · 4.8/5

Website chat, visitor tracking and chatbots.

Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly

Free plan available

Compared with Chaport

  • Built in India (Chennai)

Key features

  • Operator chat with routing and transfer
  • Canned replies
  • File sharing and voice notes
  • Chat translation
  • Real-time visitor details

Chaport alternatives by what you need

How to choose a Chaport alternative

  • Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
  • Test the bot on your actual FAQs; accuracy varies enormously.
  • Check pricing on conversations versus seats.

Chaport alternatives — FAQs

What is the best alternative to Chaport in 2027?+

The closest matches to Chaport on App Advisor are Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation), SmatBot (Free plan), Smartsupp (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Chaport, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to Chaport?+

Yes. 14 of the 20 alternatives listed have a free plan or are free: Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation), SmatBot (Free plan), Smartsupp (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.

What is the cheapest alternative to Chaport?+

Among alternatives that publish a price, LiveChat starts lowest at ₹1,600/mo. Engati Chat also has a free plan. Prices are read from each vendor's website and exclude GST.

Is there an Indian alternative to Chaport?+

Yes. 6 alternatives are built in India, including Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation), SmatBot (Free plan), Zoho SalesIQ Zobot (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

Chaport vs Engati Chat: which is better?+

Engati Chat is the closest match to Chaport in our catalogue. Key differences: Built in India (Mumbai). Compare them side by side before you book a demo.

How were these Chaport alternatives chosen?+

Every product listed sits in live chat & chatbot software or a category Chaport also covers, and Chaport's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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