₹2,400/mo
Free trial
Compared with LiveChat
- Starts ₹800/mo higher (₹2,400/mo vs ₹1,600/mo)
Live chat & chatbot software · Alternatives
Best LiveChat alternatives in India (2026)
LiveChat is a live chat & chatbot software product from Text, Wrocław, priced at ₹1,600/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 12 have a free plan, 10 are built in India, and 12 start cheaper or free.
Quick answer
The closest alternatives to LiveChat are Olark (₹2,400/mo), Tars (₹8,000/mo), Gupshup Bot Builder (Pay as you go), Kommunicate Chat (₹3,300/mo) and Amazon Lex (Pay as you go). Zoho SalesIQ is the top-ranked option with a free plan. Published prices in this list start at ₹2,400/month.
Why businesses look for a LiveChat alternative
There is no free plan
LiveChat has no free tier. 12 alternatives do, which lets you test with real data before you pay.
Cost
LiveChat starts at ₹1,600/mo. 12 alternatives start lower or have a free plan.
Indian support and GST
LiveChat is built in Poland. 10 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Reported limitation
No free plan — only a 14-day trial.
Reported limitation
Visitor tracking limits (100/400/1,000) can force an upgrade on traffic rather than team size.
Reported limitation
SSO and HIPAA are locked behind custom-priced Enterprise.
LiveChat alternatives compared
Ranked by how closely each product matches LiveChat's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | LiveChat (current) | ₹1,600/mo | No | Web | No | 4.5/5 | — |
| 1 | Olark | ₹2,400/mo | No | Web | No | 4.4/5 | |
| 2 |  Tars | ₹8,000/mo | No | Web | Yes | 4.6/5 | |
| 3 |  Gupshup Bot Builder | Pay as you go | No | Web | Yes | 4.7/5 | |
| 4 |  Kommunicate Chat | ₹3,300/mo | No | Web | Yes | 4.6/5 | |
| 5 |  Amazon Lex | Pay as you go | No | Web | No | 4.3/5 | |
| 6 |  Zoho SalesIQ | Free plan | Yes | Web | Yes | 4.8/5 | |
| 7 |  Freshchat | Free plan | Yes | Web | Yes | 4.8/5 | |
| 8 |  Engati Chat | Free plan | Yes | Web | Yes | 4.7/5 | |
| 9 |  SiteGPT | ₹4,000/mo | No | Web | Yes | 4.4/5 | |
| 10 |  SmatBot | Free plan | Yes | Web | Yes | 4.7/5 | |
| 11 |  LiveHelpNow | $39/month (Essential) | No | Web | No | 4/5 | |
| 12 |  Tawk.to | Free | Yes | Web | No | 4.6/5 | |
| 13 |  Chaport | Free plan | Yes | Web | No | 4.5/5 | |
| 14 |  Smartsupp | Free plan | Yes | Web | No | 4.5/5 | |
| 15 |  Userlike | Free plan | Yes | Web | No | 4.5/5 | |
| 16 |  Botpress | Free plan | Yes | Web | No | 4.4/5 | |
| 17 |  IBM watsonx Assistant | Free plan | Yes | Web | No | 4.4/5 | |
| 18 |  Zoho SalesIQ Zobot | Free plan | Yes | Web | Yes | 4.6/5 | |
| 19 |  CustomGPT | ₹8,000/mo | No | Web | No | 4.2/5 | |
| 20 |  WotNot | Free plan | Yes | Web | Yes | 4.4/5 |
Top 10 LiveChat alternatives in detail
₹8,000/mo
Free trial
Compared with LiveChat
- Starts ₹6,400/mo higher (₹8,000/mo vs ₹1,600/mo)
- Built in India (Bengaluru)
3. Gupshup Bot Builder
Gupshup · Mumbai · Live chat & chatbot software · 4.7/5
Build bots for many channels.
Pay as you go
Free trial
Compared with LiveChat
- Built in India (Mumbai)
4. Kommunicate Chat
Kommunicate · Bengaluru · Live chat & chatbot software · 4.6/5
AI chatbot builder and live chat.
₹3,300/mo
Free trial
Compared with LiveChat
- Starts ₹1,700/mo higher (₹3,300/mo vs ₹1,600/mo)
- Built in India (Bengaluru)
5. Amazon Lex
Amazon Web Services · Seattle · Live chat & chatbot software · 4.3/5
Build chatbots on AWS.
Pay as you go
Free trial
6. Zoho SalesIQ
Zoho Corporation · Chennai · Live chat & chatbot software · 4.8/5
Website chat, visitor tracking and chatbots.
Free plan
Free plan available
Compared with LiveChat
- Has a free plan — LiveChat does not
- Built in India (Chennai)
7. Freshchat
Freshworks · San Mateo · Live chat & chatbot software · 4.8/5
Messaging and chatbots for support.
Free plan
Free plan available
Compared with LiveChat
- Has a free plan — LiveChat does not
- Built in India (San Mateo)
Free plan
Free plan available
Compared with LiveChat
- Has a free plan — LiveChat does not
- Built in India (Mumbai)
9. SiteGPT
SiteGPT · Bengaluru · Live chat & chatbot software · 4.4/5
ChatGPT for websites built in India.
₹4,000/mo
Free trial
Compared with LiveChat
- Starts ₹2,400/mo higher (₹4,000/mo vs ₹1,600/mo)
- Built in India (Bengaluru)
10. SmatBot
SmatBot (ByteQuest) · Hyderabad · Live chat & chatbot software · 4.7/5
Chatbot builder built in Hyderabad.
Free plan
Free plan available
Compared with LiveChat
- Has a free plan — LiveChat does not
- Built in India (Hyderabad)
LiveChat alternatives by what you need
Cheaper than LiveChat
Free LiveChat alternatives
How to choose a LiveChat alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
LiveChat alternatives — FAQs
What is the best alternative to LiveChat in 2026?+
The closest matches to LiveChat on App Advisor are Olark (₹2,400/mo), Tars (₹8,000/mo), Gupshup Bot Builder (Pay as you go). They are ranked by how closely their category, pricing model, platforms and target business size match LiveChat, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to LiveChat?+
Yes. 12 of the 20 alternatives listed have a free plan or are free: Zoho SalesIQ (Free plan), Freshchat (Free plan), Engati Chat (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to LiveChat?+
Among alternatives that publish a price, Olark starts lowest at ₹2,400/mo, compared with ₹1,600/mo for LiveChat. Zoho SalesIQ also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to LiveChat?+
Yes. 10 alternatives are built in India, including Tars (₹8,000/mo), Gupshup Bot Builder (Pay as you go), Kommunicate Chat (₹3,300/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
LiveChat vs Olark: which is better?+
Olark is the closest match to LiveChat in our catalogue. Key differences: Starts ₹800/mo higher (₹2,400/mo vs ₹1,600/mo). Compare them side by side before you book a demo.
How were these LiveChat alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category LiveChat also covers, and Text's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which LiveChat alternative fits?
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Related alternatives
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