₹2,400/mo
Free trial
Compared with LiveChat
- Starts ₹800/mo higher (₹2,400/mo vs ₹1,600/mo)
Live chat & chatbot software · Alternatives
Best LiveChat alternatives in India (2027)
LiveChat is a live chat & chatbot software product from Text, Wrocław, priced at ₹1,600/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 8 have a free plan, 8 are built in India, and 9 start cheaper or free.
Quick answer
The closest alternatives to LiveChat are Olark (₹2,400/mo), Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), Amazon Lex (Pay as you go), Tars ($499 · per month for Premium; yearly billing advertised at 17% off) and Telinfy (₹999/mo). Engati Chat is the top-ranked option with a free plan. Published prices in this list start at ₹999/month.
Why businesses look for a LiveChat alternative
There is no free plan
LiveChat has no free tier. 8 alternatives do, which lets you test with real data before you pay.
Cost
LiveChat starts at ₹1,600/mo. 9 alternatives start lower or have a free plan.
Indian support and GST
LiveChat is built in Poland. 8 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Reported limitation
No free plan — only a 14-day trial.
Reported limitation
Visitor tracking limits (100/400/1,000) can force an upgrade on traffic rather than team size.
Reported limitation
SSO and HIPAA are locked behind custom-priced Enterprise.
LiveChat alternatives compared
Ranked by how closely each product matches LiveChat's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | LiveChat (current) | ₹1,600/mo | No | Web | No | 4.5/5 | — |
| 1 | Olark | ₹2,400/mo | No | Web | No | 4.4/5 | |
| 2 |  Kommunicate Chat | From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly | No | Web | Yes | 4.6/5 | |
| 3 |  Amazon Lex | Pay as you go | No | Web | No | 4.3/5 | |
| 4 |  Tars | $499 · per month for Premium; yearly billing advertised at 17% off | No | Web | Yes | 4.6/5 | |
| 5 |  Telinfy | ₹999/mo | No | Web | Yes | 4.3/5 | |
| 6 |  Engati Chat | Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation | Yes | Web | Yes | 4.7/5 | |
| 7 |  SiteGPT | ₹4,000/mo | No | Web | Yes | 4.4/5 | |
| 8 |  SmatBot | Free plan | Yes | Web | Yes | 4.7/5 | |
| 9 |  LiveHelpNow | $39/month (Essential) | No | Web | No | 4/5 | |
| 10 |  Chaport | Free plan | Yes | Web | No | 4.5/5 | |
| 11 |  Smartsupp | Free plan | Yes | Web | No | 4.5/5 | |
| 12 |  Userlike | Free plan | Yes | Web | No | 4.5/5 | |
| 13 |  IBM watsonx Assistant | Free plan | Yes | Web | No | 4.4/5 | |
| 14 |  Zoho SalesIQ Zobot | Free plan | Yes | Web | Yes | 4.6/5 | |
| 15 |  CustomGPT | ₹8,000/mo | No | Web | No | 4.2/5 | |
| 16 |  JivoChat | Free plan | Yes | Web | No | 4.3/5 | |
| 17 |  Microsoft Copilot Studio | ₹16,000/mo | No | Web | No | 4.3/5 | |
| 18 |  Drift | On request | No | Web | No | 4.1/5 | |
| 19 |  Qualified | On request | No | Web | No | 4.1/5 | |
| 20 |  Freshworks Freddy AI | Pay as you go | No | Web | Yes | 4.5/5 |
Top 10 LiveChat alternatives in detail
2. Kommunicate Chat
Kommunicate · Bengaluru · Live chat & chatbot software · 4.6/5
AI chatbot builder and live chat.
From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly
Free trial
Compared with LiveChat
- Starts ₹1,700/mo higher (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly vs ₹1,600/mo)
- Built in India (Bengaluru)
Key features
- No-code AI agent builder (Kompose)
- Generative AI chatbot trained on website content
- Support for OpenAI, Gemini, Claude, Dialogflow, Lex and Watson
- Human handoff by query type and team
- Voice AI and AI email ticketing
3. Amazon Lex
Amazon Web Services · Seattle · Live chat & chatbot software · 4.3/5
Build chatbots on AWS.
Pay as you go
Free trial
$499 · per month for Premium; yearly billing advertised at 17% off
Free trial
Compared with LiveChat
- Starts ₹6,400/mo higher ($499 · per month for Premium; yearly billing advertised at 17% off vs ₹1,600/mo)
- Built in India (Bengaluru)
Key features
- No-code drag-and-drop flow editor
- 2,000+ templates
- Test environment with versioned publishing
- Rollback to earlier versions
- Knowledge base from PDFs, websites and Google Drive
5. Telinfy
GreenAds Global · Kochi · Live chat & chatbot software · 4.3/5
WhatsApp Business API platform with no-code chatbot builder, team inbox and broadcasting.
₹999/mo
Free trial
Compared with LiveChat
- Starts ₹601/mo cheaper (₹999/mo vs ₹1,600/mo)
- Built in India (Kochi)
Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation
Free plan available
Compared with LiveChat
- Has a free plan — LiveChat does not
- Built in India (Mumbai)
Key features
- OneView unified inbox
- Context-based intelligent routing
- Group conversations with peers
- Video calling with screen share
- Two-way auto-translation
7. SiteGPT
SiteGPT · Bengaluru · Live chat & chatbot software · 4.4/5
ChatGPT for websites built in India.
₹4,000/mo
Free trial
Compared with LiveChat
- Starts ₹2,400/mo higher (₹4,000/mo vs ₹1,600/mo)
- Built in India (Bengaluru)
8. SmatBot
SmatBot (ByteQuest) · Hyderabad · Live chat & chatbot software · 4.7/5
Chatbot builder built in Hyderabad.
Free plan
Free plan available
Compared with LiveChat
- Has a free plan — LiveChat does not
- Built in India (Hyderabad)
9. LiveHelpNow
LiveHelpNow LLC · Doylestown · Live chat & chatbot software · 4/5
Live chat suite bundling a knowledge base, support portal and ticketing for service teams.
$39/month (Essential)
Free trial
Free plan
Free plan available
Compared with LiveChat
- Has a free plan — LiveChat does not
LiveChat alternatives by what you need
Cheaper than LiveChat
Free LiveChat alternatives
Indian alternatives to LiveChat
How to choose a LiveChat alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
LiveChat alternatives — FAQs
What is the best alternative to LiveChat in 2027?+
The closest matches to LiveChat on App Advisor are Olark (₹2,400/mo), Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), Amazon Lex (Pay as you go). They are ranked by how closely their category, pricing model, platforms and target business size match LiveChat, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to LiveChat?+
Yes. 8 of the 20 alternatives listed have a free plan or are free: Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation), SmatBot (Free plan), Chaport (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to LiveChat?+
Among alternatives that publish a price, Telinfy starts lowest at ₹999/mo, compared with ₹1,600/mo for LiveChat. Engati Chat also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to LiveChat?+
Yes. 8 alternatives are built in India, including Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), Tars ($499 · per month for Premium; yearly billing advertised at 17% off), Telinfy (₹999/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
LiveChat vs Olark: which is better?+
Olark is the closest match to LiveChat in our catalogue. Key differences: Starts ₹800/mo higher (₹2,400/mo vs ₹1,600/mo). Compare them side by side before you book a demo.
How were these LiveChat alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category LiveChat also covers, and Text's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which LiveChat alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
Related alternatives
Olark alternativesKommunicate Chat alternativesAmazon Lex alternativesTars alternativesTelinfy alternativesEngati Chat alternativesSiteGPT alternativesSmatBot alternativesLiveHelpNow alternativesChaport alternativesSmartsupp alternativesUserlike alternativesAll live chat & chatbot software alternativesBrowse all alternatives