On request
Quote-based
Live chat & chatbot software · Alternatives
Best Qualified alternatives in India (2027)
Qualified is a live chat & chatbot software product from Qualified, San Francisco, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 8 have a free plan, 7 are built in India, and 10 start cheaper or free.
Quick answer
The closest alternatives to Qualified are Drift (On request), MirrorFly (On request), Awaaz.De (On request), Botsplash (On request) and Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation). Engati Chat is the top-ranked option with a free plan. Published prices in this list start at ₹1,600/month.
Why businesses look for a Qualified alternative
The price isn't published
Qualified quotes Qualified per organisation. 2 of the 20 alternatives below publish a starting price, so you can budget before a sales call.
There is no free plan
Qualified has no free tier. 8 alternatives do, which lets you test with real data before you pay.
Indian support and GST
Qualified is built in United States. 7 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Qualified alternatives compared
Ranked by how closely each product matches Qualified's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Qualified (current) | On request | No | Web | No | 4.1/5 | — |
| 1 | Drift | On request | No | Web | No | 4.1/5 | |
| 2 |  MirrorFly | On request | No | Web | Yes | 4.1/5 | |
| 3 |  Awaaz.De | On request | No | Web | Yes | 4.1/5 | |
| 4 |  Botsplash | On request | No | Web | No | 4/5 | |
| 5 |  Engati Chat | Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation | Yes | Web | Yes | 4.7/5 | |
| 6 |  SmatBot | Free plan | Yes | Web | Yes | 4.7/5 | |
| 7 |  LiveChat | ₹1,600/mo | No | Web | No | 4.5/5 | |
| 8 |  Olark | ₹2,400/mo | No | Web | No | 4.4/5 | |
| 9 |  Chaport | Free plan | Yes | Web | No | 4.5/5 | |
| 10 |  Smartsupp | Free plan | Yes | Web | No | 4.5/5 | |
| 11 |  Userlike | Free plan | Yes | Web | No | 4.5/5 | |
| 12 |  Amazon Lex | Pay as you go | No | Web | No | 4.3/5 | |
| 13 |  IBM watsonx Assistant | Free plan | Yes | Web | No | 4.4/5 | |
| 14 |  Zoho SalesIQ Zobot | Free plan | Yes | Web | Yes | 4.6/5 | |
| 15 |  Amelia (SoundHound) | On request | No | Web | No | 4.2/5 | |
| 16 |  JivoChat | Free plan | Yes | Web | No | 4.3/5 | |
| 17 |  LiveHelpNow | $39/month (Essential) | No | Web | No | 4/5 | |
| 18 |  Forethought | On request | No | Web | No | 4.1/5 | |
| 19 |  Haptik Platform | On request | No | Web | Yes | 4.4/5 | |
| 20 |  Verloop Chat | On request | No | Web | Yes | 4.4/5 |
Top 10 Qualified alternatives in detail
2. MirrorFly
Contus Tech Pvt Ltd · Chennai · Live chat & chatbot software · 4.1/5
Chat, voice and video SDKs for apps, sold as self-hosted one-time licences or custom plans.
On request
Quote-based
Compared with Qualified
- Built in India (Chennai)
3. Awaaz.De
Awaaz De Infosystems Pvt Ltd · Ahmedabad · Live chat & chatbot software · 4.1/5
Conversational customer engagement stack for financial services in emerging markets.
On request
Quote-based
Compared with Qualified
- Built in India (Ahmedabad)
4. Botsplash
Botsplash · Charlotte · Live chat & chatbot software · 4/5
Omnichannel messaging platform.
On request
Quote-based
Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation
Free plan available
Compared with Qualified
- Has a free plan — Qualified does not
- Built in India (Mumbai)
Key features
- OneView unified inbox
- Context-based intelligent routing
- Group conversations with peers
- Video calling with screen share
- Two-way auto-translation
6. SmatBot
SmatBot (ByteQuest) · Hyderabad · Live chat & chatbot software · 4.7/5
Chatbot builder built in Hyderabad.
Free plan
Free plan available
Compared with Qualified
- Has a free plan — Qualified does not
- Built in India (Hyderabad)
₹1,600/mo
Free trial
Compared with Qualified
- Publishes a price (₹1,600/mo); Qualified is quote-only
Key features
- Website chat widget
- Basic widget customization (Starter)
- Full widget customization (Team and above)
- White label widget (Enterprise)
- Track up to 100 visitors (Starter)
₹2,400/mo
Free trial
Compared with Qualified
- Publishes a price (₹2,400/mo); Qualified is quote-only
Free plan
Free plan available
Compared with Qualified
- Has a free plan — Qualified does not
10. Smartsupp
Smartsupp · Brno · Live chat & chatbot software · 4.5/5
Live chat with visitor recording.
Free plan
Free plan available
Compared with Qualified
- Has a free plan — Qualified does not
Qualified alternatives by what you need
Cheaper than Qualified
Free Qualified alternatives
How to choose a Qualified alternative
- Start with channels: if WhatsApp is where customers are, buy a WhatsApp-first tool.
- Test the bot on your actual FAQs; accuracy varies enormously.
- Check pricing on conversations versus seats.
Qualified alternatives — FAQs
What is the best alternative to Qualified in 2027?+
The closest matches to Qualified on App Advisor are Drift (On request), MirrorFly (On request), Awaaz.De (On request). They are ranked by how closely their category, pricing model, platforms and target business size match Qualified, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Qualified?+
Yes. 8 of the 20 alternatives listed have a free plan or are free: Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation), SmatBot (Free plan), Chaport (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Qualified?+
Among alternatives that publish a price, LiveChat starts lowest at ₹1,600/mo. Engati Chat also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Qualified?+
Yes. 7 alternatives are built in India, including MirrorFly (On request), Awaaz.De (On request), Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Qualified vs Drift: which is better?+
Drift is the closest match to Qualified in our catalogue. Compare them side by side before you book a demo.
How were these Qualified alternatives chosen?+
Every product listed sits in live chat & chatbot software or a category Qualified also covers, and Qualified's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
Not sure which Qualified alternative fits?
Tell us your team size and budget and we'll send a shortlist of three.
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