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Live chat & chatbot software · Alternatives
SmatBot is a live chat & chatbot software product from SmatBot (ByteQuest), Hyderabad, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 13 have a free plan, 8 are built in India.
Quick answer
The closest alternatives to SmatBot are Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation), Zoho SalesIQ Zobot (Free plan), Chaport (Free plan), Smartsupp (Free plan) and Userlike (Free plan). Engati Chat is the top-ranked option with a free plan. Published prices in this list start at ₹1,600/month.
Ranked by how closely each product matches SmatBot's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | SmatBot (current) | Free plan | Yes | Web | Yes | 4.7/5 | — |
| 1 |  Engati Chat | Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation | Yes | Web | Yes | 4.7/5 | vs SmatBot |
| 2 |  Zoho SalesIQ Zobot | Free plan | Yes | Web | Yes | 4.6/5 | |
| 3 |  Chaport | Free plan | Yes | Web | No | 4.5/5 | |
| 4 |  Smartsupp | Free plan | Yes | Web | No | 4.5/5 | |
| 5 |  Userlike | Free plan | Yes | Web | No | 4.5/5 | |
| 6 |  IBM watsonx Assistant | Free plan | Yes | Web | No | 4.4/5 | |
| 7 |  JivoChat | Free plan | Yes | Web | No | 4.3/5 | |
| 8 |  Zoho SalesIQ | Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly | Yes | Web | Yes | 4.8/5 | vs SmatBot |
| 9 |  Freshchat | Free · paid from $19/agent/mo · Growth plan, billed annually | Yes | Web | Yes | 4.8/5 | vs SmatBot |
| 10 |  LiveChat | ₹1,600/mo | No | Web | No | 4.5/5 | |
| 11 |  Olark | ₹2,400/mo | No | Web | No | 4.4/5 | |
| 12 |  Amazon Lex | Pay as you go | No | Web | No | 4.3/5 | |
| 13 |  WotNot | Free plan | Yes | Web | Yes | 4.4/5 | |
| 14 |  Botsonic by Writesonic | Free plan | Yes | Web | Yes | 4.4/5 | |
| 15 |  MirrorFly | On request | No | Web | Yes | 4.1/5 | |
| 16 |  Awaaz.De | On request | No | Web | Yes | 4.1/5 | |
| 17 |  Dialogflow | Free plan | Yes | Web | No | 4.4/5 | |
| 18 |  Botpress | Free plan | Yes | Web | No | 4.4/5 | |
| 19 |  Drift | On request | No | Web | No | 4.1/5 | |
| 20 |  LiveHelpNow | $39/month (Essential) | No | Web | No | 4/5 |
Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation
Free plan available
Key features
Zoho Corporation · Chennai · Live chat & chatbot software · 4.6/5
No-code chatbot in SalesIQ.
Free plan
Free plan available
Free plan
Free plan available
Smartsupp · Brno · Live chat & chatbot software · 4.5/5
Live chat with visitor recording.
Free plan
Free plan available
Free plan
Free plan available
IBM · Armonk · Live chat & chatbot software · 4.4/5
Enterprise virtual agents.
Free plan
Free plan available
JivoChat · Live chat & chatbot software · 4.3/5
Website live chat and messenger inbox with a free plan for up to five agents and proactive invites.
Free plan
Free plan available
Zoho Corporation · Chennai · Live chat & chatbot software · 4.8/5
Website chat, visitor tracking and chatbots.
Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly
Free plan available
Key features
Freshworks · San Mateo · Live chat & chatbot software · 4.8/5
Messaging and chatbots for support.
Free · paid from $19/agent/mo · Growth plan, billed annually
Free plan available
Key features
₹1,600/mo
Free trial
Compared with SmatBot
Key features
Engati ChatQuote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversationZoho SalesIQ ZobotFree planZoho SalesIQFree · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthlyFreshchatFree · paid from $19/agent/mo · Growth plan, billed annuallyWotNotFree planBotsonic by WritesonicFree planThe closest matches to SmatBot on App Advisor are Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation), Zoho SalesIQ Zobot (Free plan), Chaport (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match SmatBot, then by rating. The best choice depends on your team size and budget.
Yes. 13 of the 20 alternatives listed have a free plan or are free: Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation), Zoho SalesIQ Zobot (Free plan), Chaport (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Among alternatives that publish a price, LiveChat starts lowest at ₹1,600/mo. Engati Chat also has a free plan. Prices are read from each vendor's website and exclude GST.
Yes. 8 alternatives are built in India, including Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation), Zoho SalesIQ Zobot (Free plan), Zoho SalesIQ (Free · paid from ₹350/operator/mo · Basic ₹350 billed yearly, ₹500 monthly). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Engati Chat is the closest match to SmatBot in our catalogue. Compare them side by side before you book a demo.
Every product listed sits in live chat & chatbot software or a category SmatBot also covers, and SmatBot (ByteQuest)'s own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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