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Live chat & chatbot software · Alternatives
Olark is a live chat & chatbot software product from Olark, Ann Arbor, priced at ₹2,400/mo. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 8 have a free plan, 8 are built in India, and 10 start cheaper or free.
Quick answer
The closest alternatives to Olark are LiveChat (₹1,600/mo), Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), Amazon Lex (Pay as you go), Tars ($499 · per month for Premium; yearly billing advertised at 17% off) and SiteGPT (₹4,000/mo). Engati Chat is the top-ranked option with a free plan. Published prices in this list start at ₹999/month.
There is no free plan
Olark has no free tier. 8 alternatives do, which lets you test with real data before you pay.
Cost
Olark starts at ₹2,400/mo. 10 alternatives start lower or have a free plan.
Indian support and GST
Olark is built in United States. 8 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.
Ranked by how closely each product matches Olark's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Olark (current) | ₹2,400/mo | No | Web | No | 4.4/5 | — |
| 1 |  LiveChat | ₹1,600/mo | No | Web | No | 4.5/5 | |
| 2 |  Kommunicate Chat | From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly | No | Web | Yes | 4.6/5 | |
| 3 |  Amazon Lex | Pay as you go | No | Web | No | 4.3/5 | |
| 4 |  Tars | $499 · per month for Premium; yearly billing advertised at 17% off | No | Web | Yes | 4.6/5 | |
| 5 |  SiteGPT | ₹4,000/mo | No | Web | Yes | 4.4/5 | |
| 6 |  Engati Chat | Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation | Yes | Web | Yes | 4.7/5 | |
| 7 |  SmatBot | Free plan | Yes | Web | Yes | 4.7/5 | |
| 8 |  LiveHelpNow | $39/month (Essential) | No | Web | No | 4/5 | |
| 9 |  Telinfy | ₹999/mo | No | Web | Yes | 4.3/5 | |
| 10 |  Chaport | Free plan | Yes | Web | No | 4.5/5 | |
| 11 |  Smartsupp | Free plan | Yes | Web | No | 4.5/5 | |
| 12 |  Userlike | Free plan | Yes | Web | No | 4.5/5 | |
| 13 |  CustomGPT | ₹8,000/mo | No | Web | No | 4.2/5 | |
| 14 |  IBM watsonx Assistant | Free plan | Yes | Web | No | 4.4/5 | |
| 15 |  Zoho SalesIQ Zobot | Free plan | Yes | Web | Yes | 4.6/5 | |
| 16 |  Microsoft Copilot Studio | ₹16,000/mo | No | Web | No | 4.3/5 | |
| 17 |  JivoChat | Free plan | Yes | Web | No | 4.3/5 | |
| 18 |  Drift | On request | No | Web | No | 4.1/5 | |
| 19 |  Qualified | On request | No | Web | No | 4.1/5 | |
| 20 |  Freshworks Freddy AI | Pay as you go | No | Web | Yes | 4.5/5 |
₹1,600/mo
Free trial
Compared with Olark
Key features
Kommunicate · Bengaluru · Live chat & chatbot software · 4.6/5
AI chatbot builder and live chat.
From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly
Free trial
Compared with Olark
Key features
Amazon Web Services · Seattle · Live chat & chatbot software · 4.3/5
Build chatbots on AWS.
Pay as you go
Free trial
$499 · per month for Premium; yearly billing advertised at 17% off
Free trial
Compared with Olark
Key features
SiteGPT · Bengaluru · Live chat & chatbot software · 4.4/5
ChatGPT for websites built in India.
₹4,000/mo
Free trial
Compared with Olark
Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation
Free plan available
Compared with Olark
Key features
SmatBot (ByteQuest) · Hyderabad · Live chat & chatbot software · 4.7/5
Chatbot builder built in Hyderabad.
Free plan
Free plan available
Compared with Olark
LiveHelpNow LLC · Doylestown · Live chat & chatbot software · 4/5
Live chat suite bundling a knowledge base, support portal and ticketing for service teams.
$39/month (Essential)
Free trial
GreenAds Global · Kochi · Live chat & chatbot software · 4.3/5
WhatsApp Business API platform with no-code chatbot builder, team inbox and broadcasting.
₹999/mo
Free trial
Compared with Olark
Free plan
Free plan available
Compared with Olark
The closest matches to Olark on App Advisor are LiveChat (₹1,600/mo), Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), Amazon Lex (Pay as you go). They are ranked by how closely their category, pricing model, platforms and target business size match Olark, then by rating. The best choice depends on your team size and budget.
Yes. 8 of the 20 alternatives listed have a free plan or are free: Engati Chat (Quote · Plan prices on request; WhatsApp fees from Rs 0.16 per conversation), SmatBot (Free plan), Chaport (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
Among alternatives that publish a price, Telinfy starts lowest at ₹999/mo, compared with ₹2,400/mo for Olark. Engati Chat also has a free plan. Prices are read from each vendor's website and exclude GST.
Yes. 8 alternatives are built in India, including Kommunicate Chat (From $34/month (yearly) · Starter $40/month monthly or $34/month billed yearly), Tars ($499 · per month for Premium; yearly billing advertised at 17% off), SiteGPT (₹4,000/mo). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
LiveChat is the closest match to Olark in our catalogue. Key differences: Starts ₹800/mo cheaper (₹1,600/mo vs ₹2,400/mo). Compare them side by side before you book a demo.
Every product listed sits in live chat & chatbot software or a category Olark also covers, and Olark's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
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