1. Zoho SalesIQ WhatsApp
Zoho Corporation · Chennai · WhatsApp automation · 4.7/5
WhatsApp channel inside Zoho SalesIQ.
Free plan
Free plan available
WhatsApp automation · Alternatives
Best Freshchat WhatsApp alternatives in India (2027)
Freshchat WhatsApp is a whatsapp automation product from Freshworks, San Mateo, priced at Free plan with a free plan. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 7 have a free plan, 15 are built in India.
Quick answer
The closest alternatives to Freshchat WhatsApp are Zoho SalesIQ WhatsApp (Free plan), Chatwoot (Free plan), Vyapar WhatsApp (Free plan), Interakt (₹2,757/mo) and Gupshup WhatsApp (USD 0.0010/message · Gupshup fee per template or session text, plus Meta's WhatsApp fee…). Zoho SalesIQ WhatsApp is the top-ranked option with a free plan. Published prices in this list start at ₹1,050/month.
Why businesses look for a Freshchat WhatsApp alternative
Reported limitation
WhatsApp is not included in the Free plan; it needs at least Growth at $19 per agent per month
Reported limitation
Pricing is in US dollars only, with no INR price list on the official page
Reported limitation
Meta's per-message WhatsApp charges are billed on top of agent licences
Freshchat WhatsApp alternatives compared
Ranked by how closely each product matches Freshchat WhatsApp's category, pricing model, platforms and business size, then by rating. Prices exclude GST.
| # | Software | Starting price | Free plan | Platforms | Made in India | Rating | Compare |
|---|---|---|---|---|---|---|---|
| — | Freshchat WhatsApp (current) | Free plan | Yes | Web | Yes | 4.7/5 | — |
| 1 | Zoho SalesIQ WhatsApp | Free plan | Yes | Web | Yes | 4.7/5 | vs Freshchat WhatsApp |
| 2 |  Chatwoot | Free plan | Yes | Web | Yes | 4.6/5 | |
| 3 |  Vyapar WhatsApp | Free plan | Yes | Web | Yes | 4.5/5 | |
| 4 |  Interakt | ₹2,757/mo | No | Web | Yes | 4.6/5 | |
| 5 |  Gupshup WhatsApp | USD 0.0010/message · Gupshup fee per template or session text, plus Meta's WhatsApp fee… | No | Web | Yes | 4.7/5 | |
| 6 |  Bitespeed | Price on request · Quoted after a demo; billed via Shopify | No | Web | Yes | 4.6/5 | |
| 7 |  WbizTool | Free plan | Yes | Web | No | 4.2/5 | |
| 8 |  SleekFlow | Free plan | Yes | Web | No | 4.2/5 | |
| 9 |  Wappblaster | ₹3,999/mo | No | Web | Yes | 4.5/5 | |
| 10 |  Whatso | ₹2,000/mo | No | Web | Yes | 4.5/5 | |
| 11 |  MyOperator WhatsApp | ₹2,499/mo | No | Web | Yes | 4.4/5 | |
| 12 |  Rapbooster | ₹1,500/mo | No | Web | Yes | 4.3/5 | |
| 13 |  Twilio WhatsApp API | Pay as you go | No | Web | No | 4.5/5 | |
| 14 |  Respond.io | ₹6,500/mo | No | Web | No | 4.4/5 | |
| 15 |  WhatsTool Business | ₹1,050/mo | No | Web | Yes | 4.3/5 | |
| 16 |  Trengo | ₹9,000/mo | No | Web | No | 4.3/5 | |
| 17 |  Cunnekt | Paid plans | No | Web | Yes | 4.1/5 | |
| 18 |  Engati | Free plan | Yes | Web | Yes | 4.6/5 | |
| 19 |  WebMaxy | Paid plans | No | Web | Yes | 4.1/5 | |
| 20 |  AiSensy | Free plan | Yes | Web | Yes | 4.8/5 | vs Freshchat WhatsApp |
Top 10 Freshchat WhatsApp alternatives in detail
2. Chatwoot
Chatwoot · Bengaluru · WhatsApp automation · 4.6/5
Open-source customer engagement with WhatsApp built in Bengaluru.
Free plan
Free plan available
Compared with Freshchat WhatsApp
- Open source
Key features
- Website live chat widget
- Email via IMAP/SMTP
- WhatsApp Cloud API and Twilio
- Facebook Messenger and Instagram DMs
- Telegram, LINE and TikTok
3. Vyapar WhatsApp
Simply Vyapar Apps · Bengaluru · WhatsApp automation · 4.5/5
WhatsApp campaigns inside Vyapar.
Free plan
Free plan available
4. Interakt
Haptik (Jio) · Mumbai · WhatsApp automation · 4.6/5
WhatsApp Business API for SMBs and D2C brands.
₹2,757/mo
Free trial
Compared with Freshchat WhatsApp
- No free plan, unlike Freshchat WhatsApp
Key features
- WhatsApp broadcast campaigns with analytics
- Instagram messaging
- RCS channel (Enterprise)
- Carousels and WhatsApp Forms
- Unified team inbox for WhatsApp and Instagram
USD 0.0010/message · Gupshup fee per template or session text, plus Meta's WhatsApp fee…
Free trial
Compared with Freshchat WhatsApp
- No free plan, unlike Freshchat WhatsApp
Key features
- Session messages with text, media, location, lists, quick replies and CTA URLs
- Template messages including carousel, coupon code, limited-time offer and authentication
- Catalog and multi-product messages for commerce
- Template create, edit, delete and approval status APIs
- WhatsApp Flows, Commerce and Pay support
6. Bitespeed
BiteSpeed · Bengaluru · WhatsApp automation · 4.6/5
WhatsApp marketing and support for e-commerce.
Price on request · Quoted after a demo; billed via Shopify
Free trial
Compared with Freshchat WhatsApp
- No free plan, unlike Freshchat WhatsApp
Key features
- Omnichannel journey builder (drag and drop)
- AI segmentation and RFM segments
- Campaigns across WhatsApp, email, SMS, RCS and push
- Abandoned cart recovery flows
- AI marketing agents for research, segments, creative and insights
7. WbizTool
WbizTool · WhatsApp automation · 4.2/5
Sends WhatsApp notifications and campaigns from your own number via API, Excel or Shopify.
Free plan
Free plan available
8. SleekFlow
SleekFlow · Hong Kong · WhatsApp automation · 4.2/5
Omnichannel social commerce messaging.
Free plan
Free plan available
₹3,999/mo
Free trial
Compared with Freshchat WhatsApp
- No free plan, unlike Freshchat WhatsApp
Key features
- WhatsApp broadcast campaigns with images, videos, PDFs and buttons
- Multi-number bulk sending
- Carousel and catalogue templates with a template manager
- Opt-in and opt-out management
- Campaign analytics: delivered, read, replied, clicked
Compared with Freshchat WhatsApp
- No free plan, unlike Freshchat WhatsApp
Freshchat WhatsApp alternatives by what you need
Lowest published price
Free Freshchat WhatsApp alternatives
Indian alternatives to Freshchat WhatsApp
How to choose a Freshchat WhatsApp alternative
- Insist on the official Business API. Tools built on unofficial automation risk your number being banned outright, and you will have no recourse.
- Understand the pricing model. Meta charges per conversation and vendors add a markup or a platform fee on top — compare the all-in cost per conversation, not the monthly subscription.
- Check template approval support. Getting message templates approved is the main operational friction here, and good vendors actively help.
Freshchat WhatsApp alternatives — FAQs
What is the best alternative to Freshchat WhatsApp in 2027?+
The closest matches to Freshchat WhatsApp on App Advisor are Zoho SalesIQ WhatsApp (Free plan), Chatwoot (Free plan), Vyapar WhatsApp (Free plan). They are ranked by how closely their category, pricing model, platforms and target business size match Freshchat WhatsApp, then by rating. The best choice depends on your team size and budget.
Is there a free alternative to Freshchat WhatsApp?+
Yes. 7 of the 20 alternatives listed have a free plan or are free: Zoho SalesIQ WhatsApp (Free plan), Chatwoot (Free plan), Vyapar WhatsApp (Free plan). Free plans usually cap users, records or transactions, so check the limits against your monthly volume.
What is the cheapest alternative to Freshchat WhatsApp?+
Among alternatives that publish a price, WhatsTool Business starts lowest at ₹1,050/mo. Zoho SalesIQ WhatsApp also has a free plan. Prices are read from each vendor's website and exclude GST.
Is there an Indian alternative to Freshchat WhatsApp?+
Yes. 15 alternatives are built in India, including Zoho SalesIQ WhatsApp (Free plan), Chatwoot (Free plan), Vyapar WhatsApp (Free plan). Indian products usually handle GST, TDS and UPI natively and bill in rupees.
Freshchat WhatsApp vs Zoho SalesIQ WhatsApp: which is better?+
Zoho SalesIQ WhatsApp is the closest match to Freshchat WhatsApp in our catalogue. Compare them side by side before you book a demo.
How were these Freshchat WhatsApp alternatives chosen?+
Every product listed sits in whatsapp automation or a category Freshchat WhatsApp also covers, and Freshworks's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.
Free shortlist
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Related alternatives
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