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Contact center & cloud telephony · Alternatives

Best ASAPP alternatives in India (2027)

ASAPP is a contact center & cloud telephony product from ASAPP, New York, priced at On request. We compared 20 alternatives on published price, free plan, platforms and made-in-India support: 0 have a free plan, 7 are built in India.

ASAPP review

Quick answer

The closest alternatives to ASAPP are Level AI (On request), Exotel Contact Center ($70 · XPrime plan; Exotel's page does not state the billing unit), Cresta (On request), Tata Tele Smartflo CC (On request) and Kaleyra Contact Center (On request).

Why businesses look for a ASAPP alternative

Indian support and GST

ASAPP is built in United States. 7 alternatives are made in India, where GST, TDS and UPI are usually handled natively and support runs on IST.

ASAPP alternatives compared

Ranked by how closely each product matches ASAPP's category, pricing model, platforms and business size, then by rating. Prices exclude GST.

#SoftwareStarting priceFree planPlatformsMade in IndiaRatingCompare
—ASAPP logoASAPP (current)On requestNoWebNo4.1/5—
1Level AI logoLevel AIOn requestNoWebNo4/5
2Exotel Contact Center logoExotel Contact Center$70 · XPrime plan; Exotel's page does not state the billing unitNoWebYes4.4/5
3Cresta logoCrestaOn requestNoWebNo4.1/5
4Tata Tele Smartflo CC logoTata Tele Smartflo CCOn requestNoWebYes4.5/5
5Kaleyra Contact Center logoKaleyra Contact CenterOn requestNoWebNo4.5/5
6Airtel IQ Contact Center logoAirtel IQ Contact CenterOn requestNoWebYes4.3/5
7telSpiel logotelSpielOn requestNoWebYes4.1/5
8Genesys Cloud CX India logoGenesys Cloud CX IndiaOn requestNoWebNo4.3/5
9Avaya Experience Platform logoAvaya Experience PlatformOn requestNoWebNo4.2/5
10Enghouse Interactive logoEnghouse InteractiveOn requestNoWebNo4.2/5
11Content Guru logoContent GuruOn requestNoWebNo4.2/5
12FreJun logoFreJunPaid plansNoWebYes4.1/5
13Convoso logoConvosoOn requestNoWebNo4.2/5
14Sprinklr Service Voice logoSprinklr Service VoiceOn requestNoWebNo4.2/5
15CallMiner logoCallMinerOn requestNoWebNo4.2/5
16HGS logoHGSOn requestNoWebYes4.2/5
17Calabrio logoCalabrioOn requestNoWebNo4.1/5
18Firstsource logoFirstsourceOn requestNoWebYes4.2/5
19Balto logoBaltoOn requestNoWebNo4.1/5
20net2phone UNITE logonet2phone UNITE$19.99/user/month (Essentials, 25-99 users, annual)NoWebNo3.9/5

Top 10 ASAPP alternatives in detail

Level AI logo

1. Level AI

Level AI · Mountain View · Contact center & cloud telephony · 4/5

Contact centre intelligence with Indian founders.

On request

Quote-based

Level AI reviewWebsite
Exotel Contact Center logo

2. Exotel Contact Center

Exotel · Bengaluru · Contact center & cloud telephony · 4.4/5

Omnichannel contact centre on Exotel.

$70 · XPrime plan; Exotel's page does not state the billing unit

Quote-based

Compared with ASAPP

  • Built in India (Bengaluru)

Key features

  • Voice, SMS, WhatsApp and video
  • Social media DMs and email (XTRM)
  • Native chat and voice bots
  • Drag-and-drop multi-level IVR
  • Auto-dialers and pre-recorded calls
Exotel Contact Center reviewPricingWebsite
telSpiel logo

7. telSpiel

TelSpiel Communications Pvt. Ltd. · Noida · Contact center & cloud telephony · 4.1/5

Communication platform offering voice solutions including outbound dialing, plus A2P SMS, RCS, email and AI bots for enterprises.

On request

Quote-based

Compared with ASAPP

  • Built in India (Noida)
telSpiel reviewWebsite

ASAPP alternatives by what you need

Indian alternatives to ASAPP

How to choose a ASAPP alternative

  • Check telecom compliance and DND scrubbing for outbound.
  • Compare per-minute pricing and number rental with seat costs.
  • Test call quality on your agents' internet, not the vendor's.

ASAPP alternatives — FAQs

What is the best alternative to ASAPP in 2027?+

The closest matches to ASAPP on App Advisor are Level AI (On request), Exotel Contact Center ($70 · XPrime plan; Exotel's page does not state the billing unit), Cresta (On request). They are ranked by how closely their category, pricing model, platforms and target business size match ASAPP, then by rating. The best choice depends on your team size and budget.

Is there a free alternative to ASAPP?+

None of the 20 closest alternatives to ASAPP has a free plan. Most offer a free trial instead, so ask for one before you commit.

Is there an Indian alternative to ASAPP?+

Yes. 7 alternatives are built in India, including Exotel Contact Center ($70 · XPrime plan; Exotel's page does not state the billing unit), Tata Tele Smartflo CC (On request), Airtel IQ Contact Center (On request). Indian products usually handle GST, TDS and UPI natively and bill in rupees.

ASAPP vs Level AI: which is better?+

Level AI is the closest match to ASAPP in our catalogue. Compare them side by side before you book a demo.

How were these ASAPP alternatives chosen?+

Every product listed sits in contact center & cloud telephony or a category ASAPP also covers, and ASAPP's own products are excluded. Prices, free plans and platforms come from each vendor's official website. App Advisor does not sell any of this software.

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